Duoplane
Dropship Automation App - Order Routing + Inventory Syncing
Rating
5.0
feedback
31
chart
#4,807
All reviews
Rating Breakdown
April 6, 2015
We simply cannot run our business without this app! It saves us tons of tedious headache and hours of work in which we would have to constantly update inventory number of over 300 products! Their service is phenomenal, and they will take the time with you to make sure you are set up properly. Highly recommended.
Thank you for your amazing feedback! We're thrilled to hear that Duoplane has made such a positive impact on your business, and that our service has been phenomenal. It's our pleasure to ensure that our clients are set up properly and efficiently.
Jan. 23, 2015
This app is crucial to our site and to communicating with our warehouse. The app developer helped us integrate the app and even worked with our warehouse to do so, all over email within a couple of days. It was a truly easy process and the app works seamlessly. We have had no problems at all and would HIGHLY recommend this app to other shops.
Thank you for taking the time to share your positive experience with Duoplane. We're thrilled to hear that our app has been crucial to your site and that our support team was able to assist you in integrating with your warehouse seamlessly. We appreciate your recommendation very much!
Jan. 7, 2015
This is hands down the most effective and powerful Shopify app we use. Since launching our company in 2012, we have been trying to find a way to manage the drop shipping side of our business. We were incredibly grateful to discover Duoplane this past summer. It transformed our business on day 1. It is very easy to use and has a clean user interface. Additionally, we have had a standout customer service experience with them. They've helped us strategize better systems for our shipping model and have been incredibly successful at customizing different features of the app to adapt to our needs. We could not be more pleased with Duoplane and highly recommend this app. It has dramatically improved our business!
Thank you for taking the time to share your wonderful experience with Duoplane! We're thrilled to hear that our app has transformed your business. It's fantastic to know that our customer service team was able to help you strategize better systems and customize the app to meet your specific needs. We appreciate your recommendation!!
Dec. 6, 2014
This app is incredibly powerful. You know quality when you see it and Duoplane is the highest quality app that we use and it is essential to our success. Our only regret is that we did not find Duoplane sooner! Duoplane is the best app for drop shipping and intergrating other vedors products into you shopify store. Anyone looking to sell other peoples products need duoplane, there is nothing else like it and it is the best app you will ever plug in to your shopify store. Having products ship directly from other manufacturors is a benefit that will truly help our business grow and succeed.
Thank you for taking the time to leave a review! We are delighted to hear that Duoplane has been instrumental in your business growth and that you find our app to be of the highest quality. We truly appreciate your review and recommendation.
Nov. 9, 2014
Duoplane is an essential business tool for any drop-shipping company. This app works great and the customer support is truly exceptional. Sina worked with me on a friday evening till 8pm EST to help answer all of my questions and walk me through some minor customizations to make my invoices, purchase orders & pick-tickets to my exact specifications. Thank You Duoplane!
Thank you for taking the time to write this wonderful review! We're so happy to hear that Duoplane has been an essential tool for your company and that our customer support has exceeded your expectations. We take pride in our ability to provide exceptional customer service, and we're glad that we were able to assist you. Thank you again for choosing Duoplane.
Sept. 15, 2014
A MUST for anyone looking to automate their online store with multiple vendors/drop shippers/affiliate suppliers etc. We where previously using another app that was similar to Duoplane, but it was lacking an interface for vendors to log into and see orders (as well as a few other features we where looking for). This App works seamlessly with shopify, and is extremely easy to use. Duoplane allows our vendors and whole sellers to log in, print purchase orders, packing slips, as well as see previously shipped orders within a separate interface from our actual Shopify back end. We love the notes feature that allows you to communicate with your vendors within each order. We also like that each vendor gets their own "portal" that breaks down all of their orders and information pertaining to their orders as well. Vendors can also specify promise dates for us to see, and Duoplane will alert you if an order has passed its promise date without being shipped. We also use Duoplane for the inventory tracking feature. This allows us to not have to import daily CSV files to vendors that supply us with daily inventory counts via a csv file. Duoplane can automate the process, and will update the inventory automatically with vendors that supply a webpage with a place to download inventory data. These features allow us to not have to deal with a multitude of backorders, which makes everyone happy in the process. When we downloaded the app, Sina was extremely helpful in getting us set up. He spent a good 1/2 hour on the phone with me showing me how to use Duoplane and set it up to our needs. The customer service has been top notch, and they have gotten back to me quickly with any questions I have about the app. I also liked the fact that when I was speaking with Sina, we mentioned that they will be continually finding ways of making Duoplane better as well as add more features down the road. If you are looking for a feature packed inventory/order management system or if you are looking to automate your website (or websites) ordering process, Duoplane will definitely be your choice!
Using app
Over 5 years
Total reviews
4
Average rating
5.0
Thank you for sharing your positive experience with Duoplane! We're thrilled to hear that our app has been a game-changer for your business, and that it has seamlessly integrated with Shopify. We appreciate your kind words about the vendor interface, notes feature, and inventory tracking, as well as our customer service. Thank you for your review and recommendation again, we're thankful to have your support!
Sept. 12, 2014
Can I give 10 stars? Simply the best. We switched from another drop ship app that just didnt cut it. Duoplane has been seamless. Works like its supposed to, every time. Fantastic support during onboarding. It just does its job all day every day. Easy to set up and configure, effective, impactful. This is the one to get.
Aug. 10, 2014
From day one, Duoplane has been instrumental in allowing us to run our e-commerce site with ease and confidence. We manage all of our orders through Duoplane, and it has allowed us to completely automate our order processing so that we can focus on growing our business. It also enables us to seamlessly split PO's to multiple vendors, something we could not do on our e-commerce platform. Duoplane's order management tools keep us organized and our customers happy. Support is very responsive and personalized, and their development team is extremely open to our requests. They are adding new features regularly. Every store that drop ships or routes orders to outside warehouses should be using Douplane. Highly, highly recommended.
Thank you for your wonderful review! We're thrilled to hear that Duoplane has been instrumental in allowing you to run your e-commerce site with ease and confidence, and that our app has enabled you to completely automate your order processing while staying organized and keeping your customers happy. We've passed your review on to our support team to let them know about the wonderful job they've been doing. Thank you again for recommending Duoplane to others!
July 24, 2014
We rely heavily on Duoplane to manage all aspects of our dropship business. The software is incredibly easy for our team and our network of vendors to use, and it allows us to focus on the things we want to focus on: merchandising, marketing, and customer service. The customer support is great too. Two thumbs up!
Thanks for sharing your experience! We're happy to hear that Duoplane has helped streamline your dropshipping, enabling you to focus on other core areas of your business. Thank you for choosing Duoplane!
May 5, 2014
If your e-commerce business is focused on a drop ship model, then Duoplane is an absolute must have. When we moved our store, GroomStand.com, to Shopify and found Duoplane, the set-up process was extremely easy, support/customer service was spot on and everything has been working seamlessly ever since. We have used a lot of order management systems in the past, but Duoplane has exceeded our expectations.
Thank you for your wonderful review! We're glad to hear that you felt our onboarding process was extremely easy, and that our customer support has been spot-on. We're thrilled that you feel our system has exceeded all your expectations considering your wealth of experience working with order management systems. We truly do our best to thrive for excellence, and it makes us proud to know our work is appreciated!