Rating

4.5

feedback

20

Reviews

chart

#3,185

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    10%
  • Less than a day
    0%
  • Less than a month
    40%
  • Less than a year
    40%
  • More than a year
    5%

Reviews Summary

The Duplicate SKU app has received mostly positive reviews from ecommerce merchants who have installed it on their online stores. Users appreciate the app's ability to accurately control inventory for products with duplicated SKUs, making it easier to manage stock levels and synchronize changes across multiple listings. The app has been described as a lifesaver for businesses with complex inventory needs, such as syncing stock between retail and wholesale products or managing products with the same SKU but different variants. Users also praise the app's responsive customer support and quick resolution of any issues or feature requests. However, there are some negative reviews highlighting issues such as server errors, high pricing for the service, occasional loading problems, and limitations in the syncing functionality. Some users have reported that the app did not meet their expectations in terms of automatically updating quantities for products with the same SKU, leading to manual inventory adjustments. Despite these drawbacks, the majority of users find Duplicate SKU to be a valuable tool for simplifying inventory management and maintaining accurate stock levels across their online stores.

Highlights

Accurate inventory control and synchronization for products with duplicated SKUs
Responsive customer support and quick resolution of issues
Challenges with server errors, pricing, and syncing functionality
Positive impact on managing complex inventory needs
Mixed feedback on automatic quantity updates for products with the same SKU

Rating Breakdown

  • 5
    65% (13 ratings)
  • 4
    5% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    20% (4 ratings)
  • 1
    10% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 26, 2024

This app is great! I sell personalized laser engraved tumblers in a much of different colors. Each color has its own SKU, and each SKU is used across a large number of product listings. This app lets me accurately control the inventory so I can keep track of how much product I have in stock. I tried several different inventory control apps before I settled on the one. The price is right an the support is great!

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 25, 2023

Simple lifesaving app. Makes managing duplicated sku products much easier. The best things about this app is product synchronisation, so if inventory of duplicated sku product changes, the app on other products with the same sku make changes too!

Using app

16 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience and look forward to working with you!

5 / 5 Share

Oct. 16, 2023

Such a lifesaver!!! I had a small hiccup in getting it to work and they were amazingly helpful and responsive, very quickly. Now it works like a charm and is exactly what I needed for my listings to function perfectly.

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

We're happy you're pleased with the results and that we were able to help. If there's anything else we can do to help, please let us know. And we really appreciate you taking the time to share your feedback!

5 / 5 Share

Dec. 12, 2022

We had a feature request for the app to be able to export a CSV of all inventory to help us get an overview of our stock levels. The team got to work on it and added the feature for us with a quick turnaround. We're very thankful and glad to be working with Duplicate SKU.

Using app

About 2 months

Total reviews

8

Average rating

5.0

Developer Reply

We’d just like to thank you for taking the time to write this review. We try really hard to provide a good app experience and are really happy to hear that you like it!

2 / 5 Share

Nov. 15, 2022

Hi, I m trying to add this app to my store it says server ERROR 500 Can you help me? it's a bit frustrating

Using app

1 minute

Total reviews

1

Average rating

2.0

Developer Reply

Thank you for trying out the app in the first place. We own up to the glitch that affected new user installs. It got promptly fixed in a few hours by our tech team. If you consider giving the app a second try we guarantee a smooth installation and perfect sync.

All reviews

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