
Duplicate SKU Sync Master
Duplicate SKU Sync | POS Sync App
Rating
2.4
feedback
17
chart
#11,827
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Reviews Summary
The reviews for the Shopify App are mixed, with both positive and negative feedback from users. Positive aspects highlighted include the app's ability to automatically synchronize inventory for products with the same SKU, making inventory management easier and more accurate. Users appreciate the support team's responsiveness and willingness to add new features based on customer requests. However, negative reviews mention issues with inventory syncing, overselling products, and dissatisfaction with the pricing and functionality of the app. Some users reported that the app did not sync SKUs as expected, leading to manual inventory adjustments and frustration.
Highlights
Rating Breakdown
All reviews
March 31, 2025
i upgraded from the free plan and now i am having issues with inventory. products that have been out of stock for weeks magically have new inventory, resulting in oversold products. Its a pain, especially when dealing with TikTok Shop's cancellation policies
Thank you for taking the time to share your feedback—we truly appreciate it. We’re happy to let you know that the issue you experienced has been resolved in the latest version of our app. We’ve also reached out via email to follow up and ensure everything is now running smoothly, but we haven’t heard back yet. We’re glad you’ve continued using the app, and we’d love the opportunity to assist further if anything still needs attention. Please feel free to reply to our support tickets or contact us directly at duplicateskusync@newaccount1607938888582.freshdesk.com—we’re here and happy to help with anything you need. Looking forward to hearing from you!
March 29, 2025
We recently discovered that some items have not synced properly for over five months, preventing us from selling these products. After reporting the issue, we were offered only $24 as compensation, despite having paid $120 during this period. As a result, we will now explore alternative solutions.
Thank you for taking the time to share your feedback—we truly appreciate it. We’re happy to let you know that the issue you experienced has been resolved in the latest version of our app. We’ve also reached out via email to follow up and ensure everything is now running smoothly, but we haven’t heard back yet. We’re glad you’ve continued using the app, and we’d love the opportunity to assist further if anything still needs attention. Please feel free to reply to our support tickets or contact us directly at duplicateskusync@newaccount1607938888582.freshdesk.com—we’re here and happy to help with anything you need. Looking forward to hearing from you!
Jan. 16, 2025
This app solved a very tricky problem for me—automatic synchronization of the same SKU is truly amazing.
We can’t thank you enough for the kind words about the app. Your review means a lot to us and lets us know we’re on the right track!
Jan. 26, 2024
This app is great! I sell personalized laser engraved tumblers in a much of different colors. Each color has its own SKU, and each SKU is used across a large number of product listings. This app lets me accurately control the inventory so I can keep track of how much product I have in stock. I tried several different inventory control apps before I settled on the one. The price is right an the support is great!
Thank you so much for your positive feedback and for taking the time to post this review. It's our customers that allow us to constantly improve the app experience! Wish you good luck!
Dec. 25, 2023
Simple lifesaving app. Makes managing duplicated sku products much easier. The best things about this app is product synchronisation, so if inventory of duplicated sku product changes, the app on other products with the same sku make changes too!
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience and look forward to working with you!
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