Rating

2.4

feedback

16

Reviews

chart

#13,452

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    12%
  • Less than a day
    12%
  • Less than a month
    25%
  • Less than a year
    31%
  • More than a year
    19%

Reviews Summary

The reviews for the Duplicate SKU app are mixed, with both positive and negative feedback from users. Positive aspects highlighted include the app's ability to automatically synchronize inventory with the same SKU, making it easier for merchants to manage stock levels efficiently. Users appreciate the support team's responsiveness and willingness to add new features based on customer requests. Additionally, the app is praised for its functionality in syncing products between retail and wholesale channels. On the downside, negative reviews mention issues with inventory syncing, such as products showing incorrect stock levels or not syncing properly for months. Some users experienced overselling due to inventory discrepancies, leading to frustration and the need for manual adjustments. Pricing is also a concern for some users, with a few mentioning that they find the app to be expensive for the service provided. Overall, while the app offers valuable features like SKU synchronization and inventory control, there are areas that need improvement to ensure a seamless user experience and accurate stock management.

Highlights

Positive aspects: Automatic synchronization of inventory with the same SKU, Responsive support team, Functionality for syncing retail and wholesale products
Negative aspects: Issues with inventory syncing, Overselling and manual adjustments, Pricing concerns

Rating Breakdown

  • 5
    56% (9 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    19% (3 ratings)
  • 1
    25% (4 ratings)

Reviews with Text

  • 100% (16)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

March 31, 2025

i upgraded from the free plan and now i am having issues with inventory. products that have been out of stock for weeks magically have new inventory, resulting in oversold products. Its a pain, especially when dealing with TikTok Shop's cancellation policies

Using app

4 months

Total reviews

3

Average rating

3.7

Developer Reply

Thank you for taking the time to share your feedback—we truly appreciate it. We’re happy to let you know that the issue you experienced has been resolved in the latest version of our app. We’ve also reached out via email to follow up and ensure everything is now running smoothly, but we haven’t heard back yet. We’re glad you’ve continued using the app, and we’d love the opportunity to assist further if anything still needs attention. Please feel free to reply to our support tickets or contact us directly at [email protected]—we’re here and happy to help with anything you need. Looking forward to hearing from you!

1 / 5 Share

March 29, 2025

We recently discovered that some items have not synced properly for over five months, preventing us from selling these products. After reporting the issue, we were offered only $24 as compensation, despite having paid $120 during this period. As a result, we will now explore alternative solutions.

Using app

Almost 2 years

Total reviews

4

Average rating

3.0

Developer Reply

Thank you for taking the time to share your feedback—we truly appreciate it. We’re happy to let you know that the issue you experienced has been resolved in the latest version of our app. We’ve also reached out via email to follow up and ensure everything is now running smoothly, but we haven’t heard back yet. We’re glad you’ve continued using the app, and we’d love the opportunity to assist further if anything still needs attention. Please feel free to reply to our support tickets or contact us directly at [email protected]—we’re here and happy to help with anything you need. Looking forward to hearing from you!

5 / 5 Share

Jan. 16, 2025

This app solved a very tricky problem for me—automatic synchronization of the same SKU is truly amazing.

Store

Bayeas

Using app

12 months

Total reviews

7

Average rating

5.0

Developer Reply

We can’t thank you enough for the kind words about the app. Your review means a lot to us and lets us know we’re on the right track!

5 / 5 Share

Jan. 26, 2024

This app is great! I sell personalized laser engraved tumblers in a much of different colors. Each color has its own SKU, and each SKU is used across a large number of product listings. This app lets me accurately control the inventory so I can keep track of how much product I have in stock. I tried several different inventory control apps before I settled on the one. The price is right an the support is great!

Using app

About 16 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your positive feedback and for taking the time to post this review. It's our customers that allow us to constantly improve the app experience! Wish you good luck!

5 / 5 Share

Oct. 16, 2023

Such a lifesaver!!! I had a small hiccup in getting it to work and they were amazingly helpful and responsive, very quickly. Now it works like a charm and is exactly what I needed for my listings to function perfectly.

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

We're happy you're pleased with the results and that we were able to help. If there's anything else we can do to help, please let us know. And we really appreciate you taking the time to share your feedback!

All reviews

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