Rating

2.4

feedback

17

Reviews

chart

#11,827

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    12%
  • Less than a day
    12%
  • Less than a month
    29%
  • Less than a year
    29%
  • More than a year
    18%

Reviews Summary

The reviews for the Shopify App are mixed, with both positive and negative feedback from users. Positive aspects highlighted include the app's ability to automatically synchronize inventory for products with the same SKU, making inventory management easier and more accurate. Users appreciate the support team's responsiveness and willingness to add new features based on customer requests. However, negative reviews mention issues with inventory syncing, overselling products, and dissatisfaction with the pricing and functionality of the app. Some users reported that the app did not sync SKUs as expected, leading to manual inventory adjustments and frustration.

Highlights

Automatic synchronization of inventory for products with the same SKU
Responsive support team
Issues with inventory syncing
Dissatisfaction with pricing and functionality
Manual inventory adjustments

Rating Breakdown

  • 5
    59% (10 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    18% (3 ratings)
  • 1
    24% (4 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

March 31, 2025

i upgraded from the free plan and now i am having issues with inventory. products that have been out of stock for weeks magically have new inventory, resulting in oversold products. Its a pain, especially when dealing with TikTok Shop's cancellation policies

Using app

4 months

Total reviews

3

Average rating

3.7

Developer Reply

Thank you for taking the time to share your feedback—we truly appreciate it. We’re happy to let you know that the issue you experienced has been resolved in the latest version of our app. We’ve also reached out via email to follow up and ensure everything is now running smoothly, but we haven’t heard back yet. We’re glad you’ve continued using the app, and we’d love the opportunity to assist further if anything still needs attention. Please feel free to reply to our support tickets or contact us directly at duplicateskusync@newaccount1607938888582.freshdesk.com—we’re here and happy to help with anything you need. Looking forward to hearing from you!

1 / 5 Share

March 29, 2025

We recently discovered that some items have not synced properly for over five months, preventing us from selling these products. After reporting the issue, we were offered only $24 as compensation, despite having paid $120 during this period. As a result, we will now explore alternative solutions.

Using app

Almost 2 years

Total reviews

4

Average rating

3.0

Developer Reply

Thank you for taking the time to share your feedback—we truly appreciate it. We’re happy to let you know that the issue you experienced has been resolved in the latest version of our app. We’ve also reached out via email to follow up and ensure everything is now running smoothly, but we haven’t heard back yet. We’re glad you’ve continued using the app, and we’d love the opportunity to assist further if anything still needs attention. Please feel free to reply to our support tickets or contact us directly at duplicateskusync@newaccount1607938888582.freshdesk.com—we’re here and happy to help with anything you need. Looking forward to hearing from you!

5 / 5 Share

Jan. 16, 2025

This app solved a very tricky problem for me—automatic synchronization of the same SKU is truly amazing.

Store

Bayeas

Using app

12 months

Total reviews

6

Average rating

5.0

Developer Reply

We can’t thank you enough for the kind words about the app. Your review means a lot to us and lets us know we’re on the right track!

5 / 5 Share

Jan. 26, 2024

This app is great! I sell personalized laser engraved tumblers in a much of different colors. Each color has its own SKU, and each SKU is used across a large number of product listings. This app lets me accurately control the inventory so I can keep track of how much product I have in stock. I tried several different inventory control apps before I settled on the one. The price is right an the support is great!

Using app

About 16 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your positive feedback and for taking the time to post this review. It's our customers that allow us to constantly improve the app experience! Wish you good luck!

5 / 5 Share

Dec. 25, 2023

Simple lifesaving app. Makes managing duplicated sku products much easier. The best things about this app is product synchronisation, so if inventory of duplicated sku product changes, the app on other products with the same sku make changes too!

Using app

16 days

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience and look forward to working with you!

All reviews

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