Duplicate SKU Sync Master
Duplicate SKU Sync | POS Sync App
Rating
2.5
feedback
17
chart
#10,849
All reviews
Rating Breakdown
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March 31, 2025
i upgraded from the free plan and now i am having issues with inventory. products that have been out of stock for weeks magically have new inventory, resulting in oversold products. Its a pain, especially when dealing with TikTok Shop's cancellation policies
Thank you for taking the time to share your feedback—we truly appreciate it. We’re happy to let you know that the issue you experienced has been resolved in the latest version of our app. We’ve also reached out via email to follow up and ensure everything is now running smoothly, but we haven’t heard back yet. We’re glad you’ve continued using the app, and we’d love the opportunity to assist further if anything still needs attention. Please feel free to reply to our support tickets or contact us directly at duplicateskusync@newaccount1607938888582.freshdesk.com—we’re here and happy to help with anything you need. Looking forward to hearing from you!
March 29, 2025
We recently discovered that some items have not synced properly for over five months, preventing us from selling these products. After reporting the issue, we were offered only $24 as compensation, despite having paid $120 during this period. As a result, we will now explore alternative solutions.
Thank you for taking the time to share your feedback—we truly appreciate it. We’re happy to let you know that the issue you experienced has been resolved in the latest version of our app. We’ve also reached out via email to follow up and ensure everything is now running smoothly, but we haven’t heard back yet. We’re glad you’ve continued using the app, and we’d love the opportunity to assist further if anything still needs attention. Please feel free to reply to our support tickets or contact us directly at duplicateskusync@newaccount1607938888582.freshdesk.com—we’re here and happy to help with anything you need. Looking forward to hearing from you!
Feb. 15, 2021
I should have taken those reviews seriously, I usually like giving businesses a chance, but this app is doing exactly the opposite of what it is supposed to be doing. I am amazed, because its called Same SKU Sync, which means if 1 product has 3 same skue it will sync them together, this isnt doing this at all and when support responded to my issues they said "its because 3 products have the SAME SKU, this is why it will not SYNC" LMAO? are you seriously just taking our information to sell it abroad? I mean if your app says something and does the opposite, so what is your motive? Will be reporting this app to shopify to take action.
This is a completely unfair review from the folks at rpmmotorsport.net. The app is designed to sync duplicate SKUs and it works. We are processing hundreds of orders each day and syncing thousands of products. Here is, however, one condition when the app does not sync the SKUs automatically, but instead notifies the merchant for manual verification. This is clearly outlined in our documentation here - http://bit.ly/3qpJ9rs - and we are working towards covering this limitation as well. We tried to explain this via emails but they accuse us of selling information to others. It is a complete baseless accusation. Hope people reading this review are not misguided.
Feb. 12, 2021
The app is having issues. The sync does not work. I have made multiple purchases to test the feature and it does not adjust/sync the quantity correctly.
We appreciate you taking the time to review our app. Sincere apologies for having a less than perfect experience with the app. We checked your account and all the duplicates were synced correctly. We even emailed you the screenshot of the synced inventory levels - but havent heard back in 3 days. You may reply back to our support tickets and we will be happy to resolve all your queries.