All reviews

Rating Breakdown

  • 5
    65% (13 ratings)
  • 4
    5% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    20% (4 ratings)
  • 1
    10% (2 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

Feb. 15, 2021

I should have taken those reviews seriously, I usually like giving businesses a chance, but this app is doing exactly the opposite of what it is supposed to be doing. I am amazed, because its called Same SKU Sync, which means if 1 product has 3 same skue it will sync them together, this isnt doing this at all and when support responded to my issues they said "its because 3 products have the SAME SKU, this is why it will not SYNC" LMAO? are you seriously just taking our information to sell it abroad? I mean if your app says something and does the opposite, so what is your motive? Will be reporting this app to shopify to take action.

Using app

6 days

Total reviews

16

Average rating

3.0

Developer Reply

This is a completely unfair review from the folks at rpmmotorsport.net. The app is designed to sync duplicate SKUs and it works. We are processing hundreds of orders each day and syncing thousands of products. Here is, however, one condition when the app does not sync the SKUs automatically, but instead notifies the merchant for manual verification. This is clearly outlined in our documentation here - http://bit.ly/3qpJ9rs - and we are working towards covering this limitation as well. We tried to explain this via emails but they accuse us of selling information to others. It is a complete baseless accusation. Hope people reading this review are not misguided.

1 / 5 Share

Feb. 12, 2021

The app is having issues. The sync does not work. I have made multiple purchases to test the feature and it does not adjust/sync the quantity correctly.

Using app

3 days

Total reviews

1

Average rating

1.0

Developer Reply

We appreciate you taking the time to review our app. Sincere apologies for having a less than perfect experience with the app. We checked your account and all the duplicates were synced correctly. We even emailed you the screenshot of the synced inventory levels - but havent heard back in 3 days. You may reply back to our support tickets and we will be happy to resolve all your queries.