Duplify ‑ Duplicate & Backup
The reviews for this Shopify App are overwhelmingly positive, with users praising its ease of use, time-saving capabilities, and helpful customer service. Many users found the app to be a lifesaver in duplicating their stores efficiently and seamlessly. The support team, especially individuals like Myron and Inna, received high praise for their responsiveness and assistance. However, there were a few negative reviews mentioning issues with sudden changes in functionality, slow support responses, and confusion over charges. Overall, the app seems to be highly recommended for its effectiveness in store duplication and transfer.
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excellent service, these guys know how to help their customers and they are very reliable. i accidentaly made 2 payments and after telling them they refunded me the money instantly. So in 1 sentence: reliable and the app works as it needs to work.
Thank you for sharing this experience! We're glad our team could resolve the payment issue quickly — that kind of responsiveness is exactly what we aim for. We appreciate your trust in Duplify. Yana, Duplify Team
So nice to build out a store completely and use this app to build the next one even faster :)
Thank you for the review and your kind words! We're glad Duplify is helping you move fast🚀
We happily used the app for months and while mostly it worked fine, their dev team makes big changes to functionality without warning. So if you're using this as part of your business then expect problems to arise. Their latest changes renders the app entirely unfit for our purpose and despite us asking for them to roll back to a previous feature (which worked perfectly), we now have had no option but to cancel and find an alternative app. Their support team was unwilling to help find a solution.
Thank you for the honest feedback, and for the months you spent with us. I'm truly sorry this change disrupted your setup, and that we couldn't offer you a better way forward when you asked. Some context on what happened: this update was required to keep the app compliant with Shopify's theme licensing rules — not something we were able to opt out of or roll back selectively. That doesn't make it any easier on your end, and where we clearly fell short was shipping a change this significant without giving you warning first. That's on us, and we're tightening how we flag breaking changes going forward. I also don't want to leave you stuck. If you're open to it, I'd like to look at your setup personally and see what we can do to get you to a solution that works — you can reach me directly at [email protected]. Yana Head of Support, Duplify
Easy to use as I am part of the Insaka community as was assisted all of the way. Warrick and his team at Insaka were amazing
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