Duplify ‑ Duplicate & Backup
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excellent service, these guys know how to help their customers and they are very reliable. i accidentaly made 2 payments and after telling them they refunded me the money instantly. So in 1 sentence: reliable and the app works as it needs to work.
Thank you for sharing this experience! We're glad our team could resolve the payment issue quickly — that kind of responsiveness is exactly what we aim for. We appreciate your trust in Duplify. Yana, Duplify Team
So nice to build out a store completely and use this app to build the next one even faster :)
Thank you for the review and your kind words! We're glad Duplify is helping you move fast🚀
We happily used the app for months and while mostly it worked fine, their dev team makes big changes to functionality without warning. So if you're using this as part of your business then expect problems to arise. Their latest changes renders the app entirely unfit for our purpose and despite us asking for them to roll back to a previous feature (which worked perfectly), we now have had no option but to cancel and find an alternative app. Their support team was unwilling to help find a solution.
Thank you for the honest feedback, and for the months you spent with us. I'm truly sorry this change disrupted your setup, and that we couldn't offer you a better way forward when you asked. Some context on what happened: this update was required to keep the app compliant with Shopify's theme licensing rules — not something we were able to opt out of or roll back selectively. That doesn't make it any easier on your end, and where we clearly fell short was shipping a change this significant without giving you warning first. That's on us, and we're tightening how we flag breaking changes going forward. I also don't want to leave you stuck. If you're open to it, I'd like to look at your setup personally and see what we can do to get you to a solution that works — you can reach me directly at [email protected]. Yana Head of Support, Duplify
Easy to use as I am part of the Insaka community as was assisted all of the way. Warrick and his team at Insaka were amazing
Easy to use, can recommend.
Thank you for the review and recommendation — we're glad Duplify has been easy to use for your store! Yana, Duplify Team
Thank you for the five-star review. We're glad Duplify has been a good fit. We're here if you need anything as you continue using it! Yana, Duplify Team
create app for making backups works very well and is easy to use
Thank you for the review — we're glad Duplify has worked well for your backup process!
Thank you for the kind rating! We're glad Duplify has continued to work well for you, and we look forward to supporting your store as you grow. Yana, Duplify Team
Duplify is a life + time saver!
This is a fantastic app, it made the transfer of everything we needed from an EU partner website to our .co.uk new website. The team at Duplify are very professional and I would like to specially mention Inna, who has been so helpful and gives great customer service! I would have no hesitation in recommending Duplify and Shopify to anyone :)
Overall, the service is excellent. The support team is responsive, professional, and very helpful. Issues are handled quickly and fairly, including the refund process. I’ve used the service multiple times and have always had a good experience. I would definitely recommend it and will continue using it in the future.
when it works, it's great. but sadly.. there's no free trial, and the support is very very slow. I'm still trying to solve an issue which involved the complete inability to export a theme (which is the whole reason i used the app). this means you end up paying $99 usd up front for a broken app, and then ultimately would have to just dispute this if it doesnt work out as advertised. I'll change my review if they eventually get back to me
Thanks for the honest review — and I'm glad the app's delivered when it's worked. The two things you flagged are exactly the two that shouldn't happen: a theme export that fails, and support that leaves you waiting. I'm sorry on both. I don't want your ticket sitting unresolved. We did reply to your thread — but if it didn't reach you, or didn't actually solve the export issue, that's on us to fix. Please reach me directly at [email protected] and I'll pick this up personally until the export works the way it should. Also here's actually a free tier — you can export up to 5 products to try the app before paying. If a full theme export is your main goal, message me and I'll make sure it works for your store. Yana Head of Support
Rápida, sin fallos. Intuitiva!! Puede hacer copias tantas veces como quieras y se instala en tu nuevo ecommerce al segundo.
THE APP IS PERFECT - helps me a lot, because I have absolutely no technical knowledge of PCs and still managed to do it. Thank you ! And a special thanks to Myron. So kind and helpful, you rarely find service like that.
Excellent app — very easy and intuitive to use. It saved me a lot of time and effort. Customer support is truly five stars!
Produkt niestety nie pozwala na kopiowanie wielu sklepów, jedynie na jeden. Zapłaciłem więcej za usługę niż realnie jestem w stanie wykorzystać i nie mogę otrzymać zwrotu pieniędzy, chociaż plan jest droższy niż moje zużycie podstawowego.
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