Zonos Duty and Tax for Shopify

Zonos Duty and Tax

Zonos Duty and Tax - Calculate, collect, remit w/landed cost

Developer
View on App Store

Rating

4.9

feedback

166

Reviews

chart

#2,149

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    1%
  • Less than a month
    16%
  • Less than a year
    54%
  • More than a year
    28%

Reviews Summary

The reviews for the Zonos app are overwhelmingly positive, with users praising the seamless onboarding process, excellent customer service, and the app's functionality for international shipping. Many users highlighted the helpfulness of the Zonos team members, such as Curtis, Lennon, Matthew, and Shawn, in making the integration smooth and efficient. Customers appreciated the transparency in duty and tax calculations, the ease of use of the app, and the quick deployment for international orders. Zonos was commended for its ability to solve complex international shipping issues and improve the overall customer experience for overseas buyers. However, there were a few mentions of the app being pricey, but users still found it worth the cost due to the benefits it provided.

Highlights

Seamless onboarding process
Excellent customer service
Transparency in duty and tax calculations
Efficient international shipping
Cost-effectiveness

Rating Breakdown

  • 5
    89% (148 ratings)
  • 4
    4% (7 ratings)
  • 3
    1% (1 ratings)
  • 2
    2% (3 ratings)
  • 1
    4% (6 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Aug. 9, 2024

Quite literally the best onboarding/integration process I have had with any partner in my ecom experience. Curtis was fantastic and made this one of the most seamless processes I have gone through. The app, the people, the functionality is all just fantastic for anyone trying to help overseas customers get access to their product.

Store

Nads

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

June 28, 2024

Zonos was a very easy onboarding process and got us integrated so fast. Their team amazing to work with!

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 27, 2024

Great onboarding, great app, and an exceptional experience working with Curtis.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2024

A well-developed international shipping solution, great implementation team (Shawn was very knowledgeable and helped us go live quickly), quick deployment, and excellent customer support. I highly recommend it. This solution works well with NetSuite/PaceJet combination. Thank you!

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 30, 2024

Great app! Simpler to understand, implement, use, and maintain than other international shipping plug-ins. Lennon and Eric were my primary contacts during onboarding and made the experience as simple and pleasant as possible.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

All reviews

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