Zonos Duty and Tax

Reviews Summary

The reviews for the Zonos app on Shopify are overwhelmingly positive, highlighting the exceptional customer service and onboarding experience provided by the Zonos team. Customers consistently praise the responsiveness, knowledge, and helpfulness of the support team members, particularly mentioning individuals like Lennon, Mariana, Fion, Shawn, Curtis, Matthew, and others. The app is commended for its ease of use, clear integration process, and transparent duty and tax calculations, which have significantly improved the international shipping experience for merchants. Many reviewers appreciate the quick resolution of any issues or questions that arise, as well as the proactive and hands-on approach of the Zonos team in ensuring a smooth operation post-integration. Additionally, the app's ability to increase conversion rates and simplify the shipping process for international orders is highlighted as a major benefit.