Zonos Duty and Tax for Shopify

Zonos Duty and Tax

Zonos Duty and Tax - Calculate, collect, remit w/landed cost

Developer
View on App Store

Rating

4.8

feedback

166

Reviews

chart

#1,995

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    1%
  • Less than a month
    16%
  • Less than a year
    54%
  • More than a year
    28%

Reviews Summary

The reviews for the Zonos app on Shopify are overwhelmingly positive, with users praising the onboarding process, integration speed, and exceptional customer service provided by the Zonos team. Many users highlighted the ease of use of the app, transparency in duty and tax calculations, and the seamless experience it offers for international customers. The Zonos team, including individuals like Curtis, Lennon, Matthew, and Shawn, received high praise for their knowledge, responsiveness, and dedication to helping users succeed. Users appreciated the quick deployment, great implementation team, and the significant increase in international orders after using Zonos. The app was commended for simplifying international shipping, reducing customer service requests, and providing clear solutions for shipping, taxes, and duties.

Highlights

Positive feedback on onboarding process, integration speed, and customer service
Ease of use, transparency in duty and tax calculations, seamless experience for international customers
Praise for Zonos team members like Curtis, Lennon, Matthew, and Shawn for their knowledge, responsiveness, and dedication to user success
Increase in international orders, simplification of international shipping, reduction in customer service requests
Quick deployment, great implementation team, clear solutions for shipping, taxes, and duties

Rating Breakdown

  • 5
    89% (148 ratings)
  • 4
    4% (7 ratings)
  • 3
    1% (1 ratings)
  • 2
    2% (3 ratings)
  • 1
    4% (6 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Aug. 9, 2024

Quite literally the best onboarding/integration process I have had with any partner in my ecom experience. Curtis was fantastic and made this one of the most seamless processes I have gone through. The app, the people, the functionality is all just fantastic for anyone trying to help overseas customers get access to their product.

Store

Nads

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

June 28, 2024

Zonos was a very easy onboarding process and got us integrated so fast. Their team amazing to work with!

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 27, 2024

Great onboarding, great app, and an exceptional experience working with Curtis.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2024

A well-developed international shipping solution, great implementation team (Shawn was very knowledgeable and helped us go live quickly), quick deployment, and excellent customer support. I highly recommend it. This solution works well with NetSuite/PaceJet combination. Thank you!

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 30, 2024

Great app! Simpler to understand, implement, use, and maintain than other international shipping plug-ins. Lennon and Eric were my primary contacts during onboarding and made the experience as simple and pleasant as possible.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

All reviews

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