Zonos Duty and Tax
Calculate and collect duty, tax, fees at checkout w/remittance
Rating
4.7
feedback
155
chart
#2,002
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
1%
-
Less than a month
23%
-
Less than a year
61%
-
More than a year
14%
Reviews Summary
The reviews for the Zonos Shopify App are overwhelmingly positive, with users praising the exceptional customer service and support provided by the Zonos team. Many reviewers highlighted the quick response times, knowledgeable staff, and seamless onboarding process. The app itself was commended for its ease of use, clear integration process, and effectiveness in increasing international conversion rates. Users appreciated the transparency in duty and tax calculations, as well as the ability to customize the app to fit their specific needs. However, there were a few mentions of the app being on the pricier side and some users expressed concerns about the cost of integration. Overall, Zonos seems to be a highly recommended solution for ecommerce merchants looking to streamline their international shipping processes and improve customer experience.
Highlights
Review RSS Feed
All reviews
Feb. 10, 2026
Only been on the platform for about a week, but it's been a positive experience so far, and I've already seen international customer conversion pick up with the new, lower rates made possible by Zonos. The setup support I received from Lennon was top notch - he's been responsive with questions and handled a small billing issue promptly. Based on what I've experienced so far, I'd recommend Zonos for at least somewhat established brands ready to increase their business outside of the U.S.
Nov. 25, 2025
Thank you Lennon for your expertise and guidance throughout this process! Very responsive and always quick to help find solutions!
Nov. 3, 2025
Great experience working with the support team, quick and responsive
Store
AJ Sports
Using app
About 1 month
Oct. 29, 2025
Very responsive and always quick to assist. Amazing customer service and engineer team.
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