Sunny Side Up Enterprises, LLC, dba Cat's Cuts review for DPO Dynamic Product Options

Oct. 12, 2020

I installed this app to address some shortcomings in native Shopify. As a new shop owner, I hestitated to add anything that was going to cost $ when I'm only just getting online. But I have to say the improvement to my shop is significant. There were a few hiccups, so I'll start with the CONS first. CONS: --I had a bit of a difficult time getting started. While there is documentation, the screen shots did not give examples of how to complete. I'm a visual learner, so this was a bit frustrating at first (although once Roman sent some examples, I caught on pretty quickly). --When I had a problem, it seemed difficult to communicate the problem so that it was understood by Roman (apparently a one-man shop?) However, see the follow-up to this issue in PROS below. --I had to upgrade to the PREMIUM version so that my cart didn't look messy. I hated to even PAY for an app, much less UPGRADE right away. However, at the end of the day, I think (hope) the extra $/month will be more than paid for when customers find it easy to add additional related items to their cart. PROS: --In spite of the CONS, I did give this app 5 stars. If this is a one-man shop, at least Roman DOES get back to me. And if there do seem to be problems communicating effectiely, Roman keeps at it. Every problem I've had has been addressed to my satisfaction. --The app itself seems quite elegant, and supremely configurable. Definitely the cleanest and most complete Shopify app I've used.