All reviews

Rating Breakdown

  • 5
    99% (292 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (1 ratings)

Reviews with Text

  • 100% (292)
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5 / 5 Share

May 21, 2021

This is a solid app. It includes so many features to customize your product pages with custom options/add ons, etc. very good support as well.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2021

Very nice app, easy to use and very customizable. AMAZING service, they respond fast and found solution to our specific needs everytime we asked. We highly recommend this app.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 3, 2021

I wanted to wait until our shop went live before leaving a review. We only have 4 main products but each has between 150 and 650 variations -- we make them to order. Itoris Support went above and beyond expectations. From the initial set up, to helping with clear instructions on setting up all those variants, to helping with a hiccup or two once we launched. I would highly recommend this app. PLUS, one of the very few out there that will allow an option/variable to subtract from your "main" price.

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 26, 2021

The app is very very easy to use. And when you have questions and ask for support (did it twice now) support response within just a few hours

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

April 12, 2021

I just started using this app in the last couple days after going through several other similar product apps and this one by far has the best customer support, and after configuring for several of my products I believe it's going to meet my needs. Thanks!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

April 12, 2021

This app is really powerful. It has so many features on the standard plan that we are able to do everything we need to. Shopify's variants just cannot compare to Dynamic Product Options. And the support team at ITORIS is always really helpful and responsive. They have a great ticketing system built into the app that's easy to use.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 12, 2021

We use this app to create a series of options for customers to build their own personalized products. Its very flexible so you can really tweak it to your needs. This eliminates the need for us to create endless variants for custom products. The app is easy to learn and use and seems to be very stable. We've used it for about 7 months now and are very pleased with its performance. Needed some help with our theme adjustments and support was quick and thorough. I would recommend this to anyone needing to collect information from the buyer or needing to provide additional options for their product listings.

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 31, 2021

Roman is so efficient and helpful! Would definitely recommend!!!! Really fast response and has solved everything I requested with multiple variants!

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 23, 2021

My first online store building experience and I am taking it slow trying to make the best decisions on what apps I need to do what I need for my product pages. I took an entire Saturday trying out "product options" apps. I started with the big names that come up first in the app store and and worked my way down the list. This app is buy 1 get 10 free. It does SO MUCH. Spend the few minutes to learn it and you will appreciate even more how its designed. It has one of the best (in depth) user guides as well. Lastly I had extra "wants" for how some of my features looked, so while still on my trial version I requested a free customization (actually 3). Roman reached out in less than 24 hours and exceeded my expectations and I hadn't even been a paying customer yet. This left me warm and fuzzy! This app works.

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2021

Roman is a great person to work with and app feature is excellent at affordable cost. We are running a bakery and we need to let our customer leave messages for custom options e.g. birthday cake message with extra charges. This app worked like charm.

Store

PLUMCOT

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2021

Support is excellent and so are the features - I had quite an extensive list of requirements but I only needed to go to the "Standard" plan so I wonder what else is available on the additional two tiers! I would have preferred a feature to set the look and feel without coding for quick changes but Roman on support was happy enough to make these changes anyway. I don't like the way the additional price is displayed on the app but I am looking for a way round this now, it's certainly not a deal breaker.

Using app

13 days

Total reviews

7

Average rating

3.9

5 / 5 Share

Feb. 20, 2021

We've been using Dynamic Product Options for a while now and the it's an awesome app but what's even better is the customer support. I've NEVER had a developer respond in a manner that this staff does. Typically you get a response from other devs with "another question" or a canned response to read their docs...which doesn't always help - not these guys. Not only do they respond quickly but they resolve any issue you may have and they even gave us ideas to set up our options in a better manner than we were trying to go with in the first place. Very happy with the support and the app is very robust and does what it says and more actually! We installed other apps to do this job and really it was a waste of time. Don't even look at the other options on the app store lol - the 5 star rating here is 100% why we went with them and why we will stay.

Using app

27 days

Total reviews

3

Average rating

3.7

5 / 5 Share

Feb. 15, 2021

My store is one that uses a great many options and each option has its own set of options. I found this app to make my store possible and the service is absolutely great. Rarely did I have to wait more than a few hours and that was with me telling them that it was not an emergency. Roman was my service expert. The speed of my site also was not impeded by this app.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 8, 2021

I needed an app that could link product options to inventory and this app proved perfect. The customer support is also amazing. For example, I sell a case of jam (12 jars) where the customer can choose their mix of flavors. I couldn't figure out how to make sure the customer could not make a mistake and choose less or more than 12 jars. Customer support quickly helped out even writing a snippet of code so things worked exactly how I wanted them to. Excellent app. Excellent support.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 3, 2021

Well worth the money. There are lots of features here and the support is above top notch. Highly recommended!! Thanks to Roman and the team.

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 3, 2021

This app is great, it's really versatile and can handle complex product variants. Not only this, but the customer service is excellent, any problems you have are solved in a matter of hours. I would highly recommend.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 28, 2021

What can I say. A beautifully designed app. Clever and highly functional. The support is excellent and provided by someone who I imagine wrote the app. Being able to add javascript or css on a global or page level is a joy. It just works very, very well and if it doesn't the Itoris team will soon sort it. Top work.

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 27, 2021

There are 2 great things with this APP, the APP per se, and the great customer service this app has behind. DPO is complex but it doesn't take you months or weeks, not even days to realize how it works, very user friendly, I just needed a couple of hours "playing" with the app to realize how it works. Customer service is 10 stars over 5, they have your problem solved in less tha 12hrs, always.

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 26, 2021

Great app to make custom dynamic bundles. Geat support and good flexibility. Recommend this to all ECOM stores.

Using app

11 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Jan. 21, 2021

We reached out to Dynamic Product Options in mid 2020 after searching for Shopify Apps, top to tale. We came across Dynamic product Options, We read all the reviews and knew this App was what we required. One item that stood out was all the positive reviews regarding support from the Dynamic Product Options team- Roman. We communicated backwards and forwards with Roman throughout the whole process of building our customised DPO, We can say that we rate Dynamic Product Options App and support, 10 stars out of 5, if this was an option. Great complex App, which is very user friendly for all levels of computer literacy.

Using app

1 day

Total reviews

4

Average rating

5.0