Google Dynamic Remarketing WDS for Shopify

Google Dynamic Remarketing WDS

Google Ads Dynamic Remarketing in 1-Click. Simple and Powerful

Rating

4.0

feedback

4

Reviews

chart

#16,542

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    25%
  • Less than a month
    50%
  • Less than a year
    25%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are mixed, with both positive and negative feedback. On the positive side, users appreciate the quick and helpful customer support provided by the app team. They mention that the installation process was smooth and that the support team went above and beyond to assist with issues, such as Google Merchant Center setup and remarketing problems. However, there is also negative feedback regarding the app's functionality, specifically related to Google Ads. One user reported a significant loss in money due to issues with dynamic remarketing ads not displaying correctly, despite using the app for several months. The user expressed frustration with the vague responses from the support team regarding the problem.

Highlights

Positive customer support experience
Smooth installation process
Issues with Google Ads functionality
Loss of money due to dynamic remarketing issues
Need for clearer communication and compensation

Rating Breakdown

  • 5
    75% (3 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    25% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 28, 2023

Excelente experiencia. Tuvimos algunas dificultades para la instalación y el equipo de soporte resolvió todo super rápido. Muchas gracias por su ayuda!

Using app

15 days

Total reviews

10

Average rating

5.0

1 / 5 Share

Feb. 14, 2023

This app made us loose an huge amount of money in Google Ads. We have been running this app for several months and we thought all was working ok. However, when browsing online everytime remarketing ads of my website appear were never the items I visited earlier. So I reached informing the Dynamic purpose of their pixel isn't working well. They always came out with vague replies and saying "we don't run ads for you". I know that you don't run the ads and I have been very clear about that in my emails. For future clients of this app: really test if the "dynamic" is working properly. We hope have a compensation for the money we lost with this app and we will do everything we can for you to assume that.

Using app

3 months

Total reviews

3

Average rating

2.7

Developer Reply

Dear Cultura Portuguesa, After countless of evidence, while Shopify support is a part of the conversation, we've shown you that the app is working perfectly fine. It works and delivers what it should as described. We've offered more assistance without any charge but you decided not to respond anymore. This review is far from reflecting the true ability of the app and/or service we are providing. We are always giving more than expected to our merchants and sorry to hear this.

5 / 5 Share

Feb. 17, 2022

So far so good. I needed some assistance with my Google Merchant Center Setup and integration and the App Support was "Johnny on the spot" with help and assistance going above and beyond helping me understand the Google settings! A+ for support! Now to see if the ROAS is equally as awesome! https://www.redmonkeysports.com/

Using app

About 2 hours

Total reviews

10

Average rating

4.3

5 / 5 Share

Nov. 15, 2021

Great app. The installation was very fast and everything configured correctly. I had issues with a remarketing and the customer service helped me to solve it.

Using app

7 days

Total reviews

10

Average rating

5.0

All reviews

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