Cultura Portuguesa review for Google Dynamic Remarketing WDS

This app made us loose an huge amount of money in Google Ads. We have been running this app for several months and we thought all was working ok. However, when browsing online everytime remarketing ads of my website appear were never the items I visited earlier. So I reached informing the Dynamic purpose of their pixel isn't working well. They always came out with vague replies and saying "we don't run ads for you". I know that you don't run the ads and I have been very clear about that in my emails. For future clients of this app: really test if the "dynamic" is working properly. We hope have a compensation for the money we lost with this app and we will do everything we can for you to assume that.