Cultura Portuguesa review for Google Dynamic Remarketing WDS
Feb. 14, 2023
This app made us loose an huge amount of money in Google Ads. We have been running this app for several months and we thought all was working ok. However, when browsing online everytime remarketing ads of my website appear were never the items I visited earlier. So I reached informing the Dynamic purpose of their pixel isn't working well. They always came out with vague replies and saying "we don't run ads for you". I know that you don't run the ads and I have been very clear about that in my emails. For future clients of this app: really test if the "dynamic" is working properly. We hope have a compensation for the money we lost with this app and we will do everything we can for you to assume that.
Dear Cultura Portuguesa, After countless of evidence, while Shopify support is a part of the conversation, we've shown you that the app is working perfectly fine. It works and delivers what it should as described. We've offered more assistance without any charge but you decided not to respond anymore. This review is far from reflecting the true ability of the app and/or service we are providing. We are always giving more than expected to our merchants and sorry to hear this.
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