Pacsafe – Official APAC Store review for Dynamics 365 Business Central
June 3, 2024
Hi, we collect taxes (price excluding VAT) and duties at the checkout, but they are not syncing to sales orders in the Business Central... Is the connector not capable to capture these two information from Shopify to NAV under our situation? Thanks!
Greetings. From what you described, it sounds like you need to adjust some settings in the tax area. Please refer to the help article “Set up taxes for the Shopify connection” (https://learn.microsoft.com/dynamics365/business-central/shopify/setup-taxes). We also recommend working with your Microsoft partner who is familiar with your Business Central version and can advise you on the right setting that suits your local, industry and process needs with respect to additional apps and customizations done on your Business Central. Please contact us via in-app support if you need help finding a Business Central partner in your area. Kind regards, Microsoft Dynamics 365 Business Central engineering team
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