Netun Solutions S.L. review for Dynamics 365 Business Central
May 12, 2026
Hasta ahora no habíamos tenido problemas con la APP, pero tras realizar un downgrade de licencia en Shopify, la APP ha dejado de funcionar correctamente indicándonos en un mensaje de error que dice: "[{"message":"Access denied for staffMember field. Required access: `read_users` access scope. Also: The app must be a finance embedded app or installed on a Shopify Plus or Advanced store. Contact Shopify Support to enable this scope for your app.","locations":[{"line":1,"column":1188}],"extensions":{"code":"ACCESS_DENIED","documentation":"https://shopify.dev/api/usage/access-scopes","requiredAccess":"`read_users` access scope. Also: The app must be a finance embedded app or installed on a Shopify Plus or Advanced store. Contact Shopify Support to enable this scope for your app."},"path"" En ningún caso se indica en las caracteristicas de la APP que no funcionará correctamente si no es Advance o Plus. Según Shopify, el problema lo debe solucionar MS como desarrollador, no tengo constancia todavía de que se haya hecho nada
Thank you for reporting that. We understand the issue you are experiencing. After a Shopify plan downgrade, the connector may still reference fields that are no longer accessible on your current plan, resulting in the "Access denied for staffMember field" error. To resolve this, please toggle the Enabled switch off and then back on in the Shopify Shop Card within Business Central. This refreshes the stored plan information and will stop the connector from requesting fields that require a higher-tier plan. We are also working on a fix to ensure the connector automatically detects plan changes so that this manual step will no longer be necessary. Kind regards, Microsoft Dynamics 365 Business Central engineering team
Get in control of your inventory, finances, and tax reporting