Maple Prime review for Dynasort
March 4, 2026
In practice, it's a completely non-working app, just a waste of time — two days of back-and-forth with support, all for nothing, very annoying generic replies with no substance, zero specifics, they couldn't even set up the basic rules
Hi Maple Prime, we're sorry the experience was frustrating. Over the past three days, our team responded daily with highly specific guidance tailored to your store including direct links to your collection view and Dynasort panel but unfortunately haven't received a reply. The issue we identified is that your theme is overriding Shopify's manual sort order by defaulting to "best selling." This is a theme-level setting that bypasses the order set in Shopify admin and it affects every collection management app that uses the Shopify API, not just Dynasort. It's not a limitation of the app; it's a fixable configuration in your theme. We'd still love to resolve this for you. A quick 15-minute screen share is all it would take. Please reach out at [email protected] or reply to any of our previous messages. We stand behind the app and the offer to help is still open, whether you use us or one of our competitors. FYI, you can see the behavior here, always best selling order: https://mapleprime.com/collections/spring-collection As sorted by Dynasort or in your Shopify collection admin: https://mapleprime.com/collections/spring-collection?sort_by=manual
