Easify Box Bundle Builder BYOB
All reviews
We haven't launched our box yet but the set up is fairly straight forward. Customer Service is very helpful and prompt, Kat handled my request. What we can see on the functionality is very exciting and we can't wait to see the sales on this box!
I like the idea of the app, but struggled with how to work it, however I cannot fault the 24 hour support team, who have been friendly and helpful and helped me with every small issue. Thank you!
A bit confusing to start with but the support team were fantastic in helping get it set up correctly.
Thank you so much for sharing your thoughts on Easify Box Builder! We truly appreciate you giving our app a chance and taking the time to leave your feedback. It means a lot to us that, even though the beginning felt a bit confusing, you still recognized the effort of our support team in helping you get set up smoothly. Since Easify Box Builder is still a young app, we’re the first to admit that things aren’t yet perfect. But what matters most to us is that every single merchant feels supported and valued along the way. Your experience reminds us why we’re committed to improving every day — because we want those first steps to feel as seamless and enjoyable as the results you get from using the app. Behind the scenes, our team is already working to simplify the setup, refine the interface, and make sure future merchants don’t face the same challenges you did. And for you, we want your journey with Easify Box Builder to keep getting better from here. Our ultimate goal is that you not only feel helped, but truly delighted with an experience that feels effortless, empowering, and worthy of your highest satisfaction. We’re grateful to have you with us at this stage of our journey, and we’ll keep listening and improving until Easify Box Builder becomes exactly the kind of app you hoped to find. Best regards, Easify Team.
This is a really good app, we're still learning what it can do and applying it to ease the customer journey on our store. Good support, it took a couple of days but they found and fixed a bug that was stopping it working. The only negative I'd have is that it does take up alot of screen space so even on a laptop the UX could be better and on a mobile screen (80% of our traffic) the screen design means you can't even see 2 products properly. But in fairness I've not asked them to look at this yet so they might be able to improve that too.
Thank you so much for taking the time to share your experience with Easify Box Builder! It means a lot to us that you’re using the app to improve your customers’ journey, and we’re glad our team could help fix the bug for you. We also truly appreciate your honest feedback about the screen space and mobile experience — it shows you care about giving your customers the best possible shopping flow, and that’s exactly what we want to help you achieve. We’d love for you to try our new Visual Editor, which we built to make the mobile experience smoother and more flexible. It allows you to design the mobile layout separately from desktop, so you can adjust or hide sections that don’t work well on smaller screens. Many merchants have told us this change alone made their store feel more natural and welcoming on mobile — and since most of your traffic comes from there, we believe it could really make a difference for you too. Please give it a try and let us know how it feels for your store. We’re always here to help with setup or any adjustments you’d like to make. And if the update makes things easier for your customers, we’d be deeply grateful if you’d consider updating your rating to 5 stars, your support motivates us to keep improving every day. Best regards, Easify Team.
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