Kayla DeVito Fine Art review for Easify Inventory Sync

Nov. 27, 2024

I found this app because I have limited edition prints (only 50 ever created) that can be customized several different ways. No matter what though, I only have 50 of any of them. After some time searching, I found a forum on Shopify in which the author of the post also needed a solution. A solution by Easify was offered using their "Inventory Sync" app. I downloaded it, and had issues right off the bat because there are 0 instructions on anything, anywhere. I reached out to their Chat Help and told them what I was looking to do. They sent links to things that had nothing to do with what I was asking. After 2 HOURS of trying to explain to this Chat person that none of the links they were sending were relevant, and sending the screenshot with the instructions that had been posted by Easify in the Shopify forum, I ended up deleting the app because the Chat person said they didn't do what I was requesting. The Easify post in the Shopify forum said to "create a new inventory group that includes all variants of your main product and set a shared inventory level to ___." I set the inventory level of a new group to 43, as I had 43 prints left on one of my products. There was no "shared inventory level" to be found; even the Chat person couldn't find that option. When I clicked save and tried to add items to my cart to test, it just changed ALL my variant levels to 43. It allowed me to add 43 Smalls and 43 Mediums to cart. I only have 43 total, not 86. So, it doesn't work. The Chat is no help. They lied on the forum. Don't waste your precious time like I did.