Fan Club Shirts review for Easify Inventory Sync
Dec. 1, 2024
Doesn't work it just keeps loading but never loads
Dear Fan Club Shirts Store Owner, First and foremost, we are deeply sorry for the frustration you've encountered with Easify Inventory Sync. We understand how important seamless functionality is for your business, and we regret that we didn't meet your expectations. Based on our findings, it seems you used our Smart Scan feature to group products with the same SKUs. This feature scans your entire product catalog to identify matching SKUs. If your store has a large number of product variants, the scanning process can take longer than anticipated, which might make it appear as if the app is continuously loading. We acknowledge that this can be confusing and might give the impression that the app isn't working properly. Please know that we're committed to improving our user experience to provide clearer feedback during lengthy processes like scanning. We truly value your business and would greatly appreciate the opportunity to make things right. Our support team has already reached out to you via email and is ready to assist you. We're eager to help you set up your inventory groups, save you time, and ensure everything works as expected. Thank you for bringing this to our attention. We hope you'll give us another chance to serve you better. Warm regards, Easify Team.