Easify Inventory Sync
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This app feels like a bait-and-switch. The advertised sync and advisory capabilities do not work as described. After running into issues, support asked for access to my account, which I provided, only to receive no response or solution. Two days later, when I followed up, I was told the software “wasn’t working” because the trial had ended and that I needed to upgrade. If the trial limitation was the issue, that should have been disclosed upfront. It makes no sense to request account access, go silent, and then later claim the only solution is paying to upgrade. Poor communication, misleading expectations, and an overall frustrating experience.
Dear, Thank you for sharing your feedback, and we're sorry to hear that your experience left you feeling this way. We'd like to clarify one point regarding the access request. The reason our team asked for access to your store was not to encourage an upgrade, but to thoroughly investigate the issue and verify whether there were any configuration or data-related problems. For apps that work directly with store data and synchronization, it's important for us to review the setup carefully before drawing conclusions or recommending a solution. We understand how the timeline may have felt frustrating from your perspective, and we apologize if our communication did not set expectations clearly enough. That was certainly not the experience we intended to provide. Our intention in requesting access was to first ensure there were no underlying issues with your setup or data before discussing plan-related limitations. We appreciate your feedback because it highlights areas where we can improve our communication. If you're open to it, we'd still be happy to review your case with you and answer any questions about the setup, trial limitations, or expected functionality. Thank you again for taking the time to share your experience. Easify Support Team
We installed this app to solve a straightforward inventory sync issue, and instead it caused a critical outage on our live site. Orders were blocked, our storefront was disrupted, and we lost thousands in sales. Support has been slow and disjointed. Despite the issue being logged and worked on for 2 days, we're asked to re explain the problem rather than seeing active resolution. This level of response is unacceptable. prolonged downtime, poor communication, and significant financial impact. We would not recommend this app.
This app is helpful. I did need some guidance. They were prompt and helpful. Seems to be working great for my small business.
Needed help configuring the app and the chat service was amazing. Fast, effective and answered all my questions. This app is exactly what you need if you have to track inventory for a product that has multiple SKUs with multiple variants. Thanks again for all the help!
Mari ha sido de gran ayuda para configurar la app. Vamos a ver qué tal funciona de aquí en adelante.
It works if you're okay with manually inputting your inventory. I thought the App will get a master SKU -> sync qty to subsequent SKU, but it's actually more manual where it will make you input the value for the "master SKU" then the app updates the subsequent SKUs' location to the "master SKU" location so their way to "sync" inventory. Ideally I would of liked the app to save/collect the master SKU qty -> push / update that value to all subsequent SKUs qty you assign to match the Master SKU's inventory so it "syncs" all duplicate or subsequent SKU you assigned (for like t-shirts or etc with variants)
Great app that does exactly what we want it to do. Highly recommend.
We have been Easify customers for a year, with the Easify Options, Easify Inventory Sync and Easify Box Builder triage. We are extremely happy with the super responsive customer service, which will go above and beyond to provide support, listen to feedback and create customizations when possible. They are attentive and really listen to customers' needs and suggestions. The whole Easify ecosystem is truly amazing.
This app works okay most of the time and customer service is responsive, but twice now this app has had software updates which has meant there has been a period of days when products have not synced throwing our inventory off. For an app where the sole purpose is to sync inventory, this is really poor.
Thank you so much for your 5-star review of Easify Inventory Sync! We are really happy to know that you are enjoying the app and that it has been a good fit for your store’s syncing needs. Our team always aims to make inventory management as simple and reliable as possible, so your positive feedback truly means a lot to us. It encourages us to keep improving both the features and the overall experience. If you ever have questions, run into any issues, or have ideas to make the app even better, please feel free to reach out. Our 24/7 live chat support is always available and happy to help. Best regards, Easify Team.
I needed to synchronize all the variants of my store that I have across several different products. The app worked perfectly, and it was easy to set up (I learned how to use it in a few hours). When I needed support, the response was quick and all my questions were answered.
Thank you so much for your thoughtful 5-star review of Easify Inventory Sync! We’re really happy to hear that the app helped you synchronize all your product variants smoothly and that the setup process was easy to learn. It’s also great to know that our support team was able to respond quickly and provide clear answers to your questions. We always aim to make the experience as simple and efficient as possible for merchants, so your feedback means a lot to us. We truly appreciate your trust and support. If you ever need further assistance or have ideas to share, our 24/7 live chat support is always here and happy to help. Best regards, Easify Team.
fast and accurate customer support
Thank you so much for your 5-star review of Easify Inventory Sync! We’re really glad to hear that you were satisfied with our customer support and that the team could assist you quickly and accurately. Providing fast, reliable help is something we always prioritize, so your feedback means a lot to us. We’re happy to know the app is meeting your needs and helping your store run smoothly. If you ever have more questions or need assistance in the future, our 24/7 live chat support is always available and happy to help. Best regards, Easify Team.
We have been using this seamlessly to offer paperback bundles to our customers. When I noticed all our inventory was suddenly out of stock on our website, I emailed Easify, thinking it was an app issue. Tracy suggested turning off Easify to determine if it was their app, or a native Shopify issue. By doing this I quickly discovered it was an issue with Shopify itself not Easify. Thanks to Tracy and Hannie for their prompt response and great suggestion
Thank you so much for taking the time to share your experience with Easify Inventory Sync! We’re really happy to hear that the app has been working well for your store and helping you manage your paperback bundles smoothly. It’s great that Tracy and Hannie could step in and help you figure out what was happening. We really appreciate your patience and understanding while troubleshooting the issue, and we’re glad the root cause turned out to be outside the app. Your kind words mean a lot to our team. We’re always here 24/7 if you ever need a hand, and we’ll keep working hard to make Easify Inventory Sync even better for your store. Best regards, Easify Team.
Clove was very helpful in explaining how the app works.
very good support. app is easy to handle.
Thank you so much for your 5-star review of Easify Inventory Sync! We’re really glad to hear that you find the app easy to use and that our support team was able to assist you effectively. Our goal is to make managing and syncing inventory as simple and reliable as possible, while always being available to help whenever you need it. Our team is here 24/7 to make sure everything runs smoothly for your stores. We also truly appreciate any feedback or feature suggestions you’d like to share, as they help us keep improving Easify Inventory Sync and develop new features faster to better support your needs. Best regards, Easify Team.
Liv was very patient and super helpful! She was able to answer all of my questions and explain things where I could easily understand. Excellent customer service!
Finally, I can properly manage my made-to-order products and display the correct inventory amount on my website, so I never sell items that aren’t actually available. Especially for products that share the same stock (like different variants or custom options), this app keeps everything perfectly in sync. If you run a made-to-order or partially customized business, this is an absolute game changer. Support has been quick and helpful, setup was intuitive, and I love that they added inventory thresholds for proactive stock alerts - super useful for keeping track before things run out. Highly recommended!
Thank you so much for sharing this wonderful review! We’re truly glad to hear that Easify Inventory Sync has helped you manage your made-to-order products with confidence. One of our main goals is to help merchants like you stay fully in control of complex inventory setups, especially when variants or custom options share the same stock. It’s great to know the app is making a real impact on your store operations. We’re also happy that the inventory threshold alerts are proving helpful. They were designed to help merchants take proactive action and avoid running out of materials or products before it happens. Our team, including our 24/7 live chat support, is always here if you’d like to discover more ways to streamline your workflow or adjust your inventory rules. Thank you again for your kind words and for recommending Easify Inventory Sync. Your support truly means a lot to us. Best regards, Easify Team.
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