Catalog Maker by EasyCatalog
The reviews are overwhelmingly positive about the app’s core purpose: creating professional Shopify catalogs quickly and with less manual effort. Many users praise its ease of use, clean and intuitive interface, customization options, support for metafields/variants/wholesale pricing, and the ability to generate both PDF and digital catalogs. Several reviewers say it saves significant time, streamlines workflow, and is especially valuable for wholesale, B2B, or businesses with large product catalogs. Customer support is frequently described as responsive, helpful, and willing to implement requested improvements, which has led some initially unhappy users to revise their ratings upward. At the same time, a meaningful set of reviews points to serious frustrations. The most common complaints are bugs, crashes, unreliable saving, catalogs not finishing or disappearing, and editing workflows that feel clunky or inefficient. Some users report slow or unhelpful support, delayed refunds, and repeated follow-up emails asking for review changes. Pricing transparency is another recurring negative theme: reviewers mention misleading free-plan claims, hidden limits, watermark issues, and features not matching the app store description. Overall, the app is seen as powerful and promising, but some users feel it still needs stability, clearer pricing, and more reliable support to be fully dependable.
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The pricing structure and feature tiers advertised on the Shopify App Store do not match what is actually offered inside the app dashboard after installation. There are several critical inconsistencies that make it impossible to evaluate or trust this tool: - Contradictory Feature Tiers: The app listing indicates the Canva integration is included in the Basic monthly tier, but the app upgrade screen states it is restricted. - Inaccurate Limitations: The store page promises 5 live links on the Basic tier, while the app dashboard limits it to 3. - Misleading Pricing: The $9.99 monthly rate is hidden behind a mandatory annual commitment, which is not clearly disclosed upfront. - Hidden Trial Restrictions: Free testing accounts are restricted to just two catalogs with no option to delete them and restart, and the designs are unusable due to unexpected, heavy watermarks. I will happily update this review once the developer synchronizes the app store page with the actual app functionality and fixes these discrepancies. Until then, look elsewhere if you expect transparency.
Pricing updated, Canva is available on all plans, trial available on request, so the catalog will come without watermarks... The free plan is the best for testing features If you need a trial, please reply to my email
This app is amazing, and it keeps getting better with every new update! Managing a catalog with over 1,000 products, each with its own set of details, can be overwhelming, but Easy Catalog Maker makes the entire process so much easier. It’s simple to use, offers great customization options, and really helps bring everything together into a clean, professional-looking catalog. Highly recommend!
somehow they charged for annual instead of monthly plan. don't buy this. awful. I hope the. customer service replies and refunds.
Unfortunately, our annual plans are discounted by 50% and that is a non-refundable offer.
Unfortunately this app was not as user friendly as I would've hoped. I originally paid $179 for a year's subscription, but after realizing it wasn't going to work out, I reached out to the company and was told they'd refund me. They did not. Months later I got an email saying the app had been updated, so I gave it another chance, but the app was still underwhelming and unusable. I contacted the company again and after much back and forth, FINALLY got a refund for the $30. It was only after leaving this review that they acknowledged their error and refunded the additional $150 in hopes that I would change my review. To be clear, I subscribed to the app based on what the previews showed and to get full access to all features. That's why I spent the money - but then was entirely disappointed. I don't write reviews for no reason. Edited to add: I originally gave them an additional star because they did eventually refund my money. But I have since deducted it because they continue to email me trying to get me to change my review and I also keep getting emails every time they edit their response (which is often).
We’re sorry to hear that your experience did not meet your expectations. To clarify the situation, our refund policy is publicly available and explains how refunds for annual subscriptions are calculated. Annual plans are offered at a significant discount compared with monthly billing, and when an account has been actively used for an extended period, the time used is calculated at the standard monthly rate when processing a refund. In this case, there was clearly a delay and miscommunication on our side regarding the refund process, and we acknowledge that this should have been handled better. Once the issue was fully reviewed, the remaining refund amount was processed. EasyCatalog is trusted by more than 10,000 merchants, and we continuously work to improve the application based on customer feedback. We understand, however, that every business has different requirements and that our app may not be the right fit for every workflow. We also offer a free plan so merchants can explore and test the application before committing to a paid subscription. We apologize for the frustration caused by the refund process and appreciate the feedback, even though we're sorry that the overall experience did not meet your expectations.
They have been great to work with! Open to suggestions and have adjusted settings and created options that better suite my catalog. The app is easy to work with if you are looking to import products and data from Shopify.
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