MarticaStore review for Easy Catalog: wholesale/retail

1 / 5

Jan. 23, 2023

the result is not mobile friendly. We have been asking for a change to a template for months, it was promised to us but never implemented. The assistance service replies sporadically via email. We are very dissatisfied.

Using app

3 months

Total reviews

2

Average rating

3.0

Developer Reply

"UPDATE January 23rd, 2023: My team and I take your bad experience seriously. We have fixed the mobile view and also created the template you requested. Please check: https://thecatalog.io/flipbook_catalog/25751#flipbook-25751 Sorry for delay! We apologize for the frustration you have experienced with our app's mobile compatibility and the delay in implementing a requested template change. We understand the importance of mobile-friendliness and are working to address this issue as soon as possible. We apologize for any inconvenience caused by the sporadic response from our assistance service and will work to improve our communication and responsiveness. We value your feedback and appreciate the opportunity to improve our service. If there is anything specific we can do to help resolve this issue, please do not hesitate to reach out to us directly.

Easy Catalog: wholesale/retail for Shopify
Easy Catalog: wholesale/retail
4.5 star
142 reviews

catalog, catalog maker, wholesale, pdf, order form,catalogue

Developer
Shopify App Store