Rating

4.4

feedback

19

Reviews

chart

#1,192

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    5%
  • Less than a day
    11%
  • Less than a month
    21%
  • Less than a year
    58%
  • More than a year
    5%

Reviews Summary

The reviews for this Shopify app are quite mixed, with both positive and negative feedback. On the positive side, users appreciate the app's customization options, functionalities, and the helpful customer support provided by the team, especially mentioning Hannah. Users find the app easy to use and praise its design flexibility. The support team is described as responsive, going above and beyond to assist with customizations and inquiries. Additionally, users highlight the app's ability to enhance the look and feel of their online store, even on the free plan. However, on the negative side, some users have experienced issues with the app cluttering their code base, lack of real customization, and non-existent customer support. One user mentioned feeling misled when a vital function was suddenly disabled, leading to a loss of trust in the company.

Highlights

Customization options, functionalities, design flexibility
Helpful customer support, responsiveness
Ease of use, enhancement of store appearance
Code clutter, lack of real customization
Trust issues, sudden disabling of vital functions

Rating Breakdown

  • 5
    84% (16 ratings)
  • 4
    5% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    5% (1 ratings)
  • 1
    5% (1 ratings)

Reviews with Text

  • 84% (16)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

July 24, 2025

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 21, 2025

Using app

About 15 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

July 10, 2025

Using app

29 days

Total reviews

1

Average rating

5.0

2 / 5 Share

June 4, 2025

If you like to follow strictly predefined templates and don't need any real customization you might give it a go. But once you install it, it will clutter your code base and takes quite a bit of time to remove manually. Especially with a non existent customer support. Beware!

Using app

8 months

Total reviews

3

Average rating

4.0

Developer Reply

I'm sorry to hear you had difficulty in creating a blank template with our app. We did provide two guides to help you through the process, but we should have given more detailed explanations to make things easier and save you time. If you're open to trying again, we work closely to assist you through the process. Sincerely, Posstack team

5 / 5 Share

May 9, 2025

Having a great experience using this app for a while now. Despite being in a different time zone, the team has been very supportive and helpful whenever we had issues. Kudos to Hannah and team for their commitment to customer success! I can recommend this app to anyone without a doubt.

Using app

About 1 year

Total reviews

2

Average rating

3.0

All reviews

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