Rating

4.5

feedback

15

Reviews

chart

#1,078

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    7%
  • Less than a day
    7%
  • Less than a month
    20%
  • Less than a year
    60%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify app are overwhelmingly positive, with users praising the app's customization options, ease of use, and exceptional customer support. Many users highlighted the responsiveness and helpfulness of the support team, particularly mentioning Hannah and the technical support team. The app is commended for its features that enhance the look and feel of online stores, even for those using the free plan. Users appreciate the flexibility and design capabilities the app provides, making it a valuable tool for customizing their Shopify stores. However, there was one negative review that criticized the sudden removal of icons with text on the site, leading to a subscription requirement without prior warning, causing frustration and a loss of trust in the app provider.

Highlights

Positive customer support and responsiveness
Customization options and design flexibility
Ease of use and functionality
Negative experience with sudden feature removal and subscription requirement
Value for free plan users

Rating Breakdown

  • 5
    87% (13 ratings)
  • 4
    7% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    7% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 9, 2025

Having a great experience using this app for a while now. Despite being in a different time zone, the team has been very supportive and helpful whenever we had issues. Kudos to Hannah and team for their commitment to customer success! I can recommend this app to anyone without a doubt.

Using app

--

Total reviews

2

Average rating

3.0

5 / 5 Share

March 28, 2025

Great app to customize the Dawn theme with plenty of options and functionalities. Hannah and technical support are reactive and helpful whenever needed.

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

We absolutely love how you've transformed your Dawn theme into a delightful retro poster gallery! From the homepage to the collection pages, product pages, and other store pages, you've done an amazing job using our app. Your organization of the extensive poster catalog really makes it easy for your customers to navigate. Great work.

5 / 5 Share

March 27, 2025

Have used them for two companies. Best & sleekest content builder and easy to use.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

We're really excited to hear that you've been using our Easy Content Builder for both of your Shopify stores. It’s fantastic to know that it’s been helpful for you, especially with your first store last year. Your support motivates us to keep making our section solutions even better.

1 / 5 Share

Feb. 17, 2025

Boom - out of the blue today all the icons with text on my site switched off and were replaced with "only available with pro plans" making me look like a total amateur. There was no warning - they just switched off a vital function and I had to subscribe to turn it back on. In the forthcoming redesign of my website I will be removing all plugins from this company and recommend others do the same. Total dishonesty and in one fell swoop removal of all good will and trust they had built.

Using app

About 2 months

Total reviews

2

Average rating

3.0

Developer Reply

We're really sorry about this situation. We did our best to notify everyone about the Icons With Text section changes with emails sent out two months in advance—one on December 18, 2024, and another on January 24, 2025. We also displayed a notice on the Easy Content Builder app dashboard starting December 18, 2024, to keep everyone in the loop. Unfortunately, it looks like we missed your email on the notification list, and we apologize for that. We definitely didn’t mean to pressure anyone into subscribing to the Pro plan. We understand that every store needs time to explore alternatives if needed, especially during the busy holiday season and New Year. That’s why we reached out over a two-month period—just to give everyone sufficient time to adjust. Again, we apologize for this unexpected circumstance and appreciate your understanding.

5 / 5 Share

Oct. 2, 2024

The features are a great addition to the shop if you did not buy the perfect theme. The support is also amazing. They even removed the "powered by" copyright for the free plan after talking to them. Will use them more in the future!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

All reviews

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