Rating

4.4

feedback

14

Reviews

chart

#1,374

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    7%
  • Less than a day
    7%
  • Less than a month
    21%
  • Less than a year
    50%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify app are mixed, with both positive and negative feedback. One user expressed frustration with the sudden switch-off of icons and text on their site, which required a subscription to restore, leading to a loss of trust in the app. On the other hand, many users praised the app for its features, ease of use, and exceptional customer support. The app was commended for providing design flexibility, excellent customer service, and responsiveness to customization requests. Overall, the app seems to offer valuable tools for customizing the look and feel of online stores, with a strong emphasis on user support and functionality.

Highlights

Positive customer support and responsiveness
Design flexibility and ease of use
Subscription requirement for certain features
Mixed feedback on trust and reliability
Value in customizing online stores

Rating Breakdown

  • 5
    86% (12 ratings)
  • 4
    7% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    7% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 28, 2025

Great app to customize the Dawn theme with plenty of options and functionalities. Hannah and technical support are reactive and helpful whenever needed.

Using app

--

Total reviews

4

Average rating

5.0

Developer Reply

We absolutely love how you've transformed your Dawn theme into a delightful retro poster gallery! From the homepage to the collection pages, product pages, and other store pages, you've done an amazing job using our app. Your organization of the extensive poster catalog really makes it easy for your customers to navigate. Great work.

5 / 5 Share

March 27, 2025

Have used them for two companies. Best & sleekest content builder and easy to use.

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

We're really excited to hear that you've been using our Easy Content Builder for both of your Shopify stores. It’s fantastic to know that it’s been helpful for you, especially with your first store last year. Your support motivates us to keep making our section solutions even better.

1 / 5 Share

Feb. 17, 2025

Boom - out of the blue today all the icons with text on my site switched off and were replaced with "only available with pro plans" making me look like a total amateur. There was no warning - they just switched off a vital function and I had to subscribe to turn it back on. In the forthcoming redesign of my website I will be removing all plugins from this company and recommend others do the same. Total dishonesty and in one fell swoop removal of all good will and trust they had built.

Using app

About 2 months

Total reviews

2

Average rating

3.0

Developer Reply

We're really sorry about this situation. We did our best to notify everyone about the Icons With Text section changes with emails sent out two months in advance—one on December 18, 2024, and another on January 24, 2025. We also displayed a notice on the Easy Content Builder app dashboard starting December 18, 2024, to keep everyone in the loop. Unfortunately, it looks like we missed your email on the notification list, and we apologize for that. We definitely didn’t mean to pressure anyone into subscribing to the Pro plan. We understand that every store needs time to explore alternatives if needed, especially during the busy holiday season and New Year. That’s why we reached out over a two-month period—just to give everyone sufficient time to adjust. Again, we apologize for this unexpected circumstance and appreciate your understanding.

5 / 5 Share

Oct. 2, 2024

The features are a great addition to the shop if you did not buy the perfect theme. The support is also amazing. They even removed the "powered by" copyright for the free plan after talking to them. Will use them more in the future!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 23, 2024

We installed this app <24 hours ago and it has surprised us completely!! From the ease of use to the exceptional customer support, everything is just great about it! A very special thanks to Hannah and the tech team who were nothing but absolute class when it came to assisting us with our customizations, especially that we have an Arabic version of our site so RTL is always a challenge with Shopify. This app pushes the limits of what Shopify currently offers, and provides you with easy to use tools to customize the look and feel of your store. The level of customization is unreal, even at just the free plan. We have switched over from Essential Trust Badges to use ECB Icons with Text section that this app offers here, and it is so far much better than we had thought. Highly recommend giving it a try and see if it suits your needs, and get creative of different ways you can use it / incorporate it into your design

Store

Shouf

Using app

18 days

Total reviews

14

Average rating

5.0

Developer Reply

Thanks for your detailed feedback. We're thrilled that our Icons With Text section is a great fit for your store, especially in the Arabic version. It's great to know that you're enjoying customizing the look and feel of your store, too. If you need more help, feel free to reach out to us through live chat or our support helpdesk.

All reviews

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