Rating

4.3

feedback

121

Reviews

chart

#2,331

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    12%
  • Less than a month
    49%
  • Less than a year
    31%
  • More than a year
    8%

Reviews Summary

The Easy Donation app has received a mix of positive and negative reviews from users. Positive aspects highlighted include excellent customer service, quick response times, and helpful support team members like Isha, Abhishek, Neha, and Bhushan. Users appreciate the ease of installation and customization of the app, as well as its functionality in allowing donations to be integrated seamlessly into their online stores. The support team is praised for being proactive, responsive, and going above and beyond to assist with any issues or customization requests. However, some users have faced challenges with the app, such as incorrect dollar amounts in the checkout cart, issues with dashboard visibility, and difficulties in getting the app to work properly. Despite these challenges, the majority of users recommend the Easy Donation app for its features and dedicated customer support.

Highlights

Positive customer service and support
Ease of installation and customization
Functionality for seamless donation integration
Challenges faced by users in app functionality and visibility
Recommendations from users

Rating Breakdown

  • 5
    83% (101 ratings)
  • 4
    8% (10 ratings)
  • 3
    2% (2 ratings)
  • 2
    1% (1 ratings)
  • 1
    6% (7 ratings)

Reviews with Text

  • 99% (120)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 18, 2025

We recently installed the Easy Donation app and had a few questions during setup. Isha provided outstanding support, incredibly fast, clear, and proactive. Thanks to his quick actions, everything was resolved right away and we’re now using the app without any issues. Great service and highly recommended!

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2025

The team has been incredibly responsive, editing the app to match my theme and brand. Highly recommend!

Using app

About 1 month

Total reviews

1

Average rating

5.0

1 / 5 Share

Nov. 2, 2025

I am using the Easy Donation APP with five variants plus "other". When I add my donation to my checkout cart, the dollar amount is not correct. For example I donate $10, add it to my cart, and my cart says $10 was marked, but the checkout amount is $250. How do I correct this?

Store

AboutFace USA

Using app

4 months

1 / 5 Share

Oct. 31, 2025

App is not showing donations on the dashboard, and there is no support besides leaving a message. It shouldn't be hard!

Store

Collage Quilter

Using app

4 days

1 / 5 Share

Sept. 17, 2025

worse horrible app and service I ever come across on shopify. Can't use an app that does not work and does not have any customer service to help you for days. What a way to support your customers oh wait you don't.

Using app

6 days

Total reviews

10

Average rating

4.0

All reviews

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