Rating

4.3

feedback

124

Reviews

chart

#2,365

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    13%
  • Less than a month
    48%
  • Less than a year
    30%
  • More than a year
    9%

Reviews Summary

The Easy Donation app has received a mix of positive and negative reviews from users. Positive aspects highlighted include excellent customer service, quick response times, helpful support team, ease of use, and customization options. Users appreciated the responsiveness of the support team in resolving issues and customizing the app to match their brand. However, some users faced challenges such as incorrect dollar amounts in the checkout cart, lack of support for dashboard visibility, and difficulties with installation and functionality. Despite these issues, the majority of users found the app beneficial for adding donation options to their online stores and praised the support team for their assistance and quick resolutions.

Highlights

Excellent customer service and quick response times
Ease of use and customization options
Challenges with functionality and installation

Rating Breakdown

  • 5
    84% (104 ratings)
  • 4
    8% (10 ratings)
  • 3
    2% (2 ratings)
  • 2
    1% (1 ratings)
  • 1
    6% (7 ratings)

Reviews with Text

  • 99% (123)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 18, 2025

We recently installed the Easy Donation app and had a few questions during setup. Isha provided outstanding support, incredibly fast, clear, and proactive. Thanks to his quick actions, everything was resolved right away and we’re now using the app without any issues. Great service and highly recommended!

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2025

The team has been incredibly responsive, editing the app to match my theme and brand. Highly recommend!

Using app

About 1 month

Total reviews

1

Average rating

5.0

1 / 5 Share

Nov. 2, 2025

I am using the Easy Donation APP with five variants plus "other". When I add my donation to my checkout cart, the dollar amount is not correct. For example I donate $10, add it to my cart, and my cart says $10 was marked, but the checkout amount is $250. How do I correct this?

Store

AboutFace USA

Using app

4 months

1 / 5 Share

Oct. 31, 2025

App is not showing donations on the dashboard, and there is no support besides leaving a message. It shouldn't be hard!

Store

Collage Quilter

Using app

4 days

1 / 5 Share

Sept. 17, 2025

worse horrible app and service I ever come across on shopify. Can't use an app that does not work and does not have any customer service to help you for days. What a way to support your customers oh wait you don't.

Using app

6 days

Total reviews

10

Average rating

4.0

All reviews

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