Zestard ‑ Easy Donation

I am using the Easy Donation APP with five variants plus "other". When I add my donation to my checkout cart, the dollar amount is not correct. For example I donate $10, add it to my cart, and my cart says $10 was marked, but the checkout amount is $250. How do I correct this?

App is not showing donations on the dashboard, and there is no support besides leaving a message. It shouldn't be hard!

worse horrible app and service I ever come across on shopify. Can't use an app that does not work and does not have any customer service to help you for days. What a way to support your customers oh wait you don't.

This has to be one of the worst apps I have ever used. I can never even get it to load. First chance of getting it to load I took the opportunity to uninstall it! I had high hopes based on what I need on my store. It wouldn't even install properly on my site. I would stay away. The only donation that was made was my initial $6.99 to this terrible app.

This app keeps glitching. It was installed and working fine for 3 days, then all of a sudden it disappeared from my shopify site. Keep getting a 500 server error and I can't even access the app now. Very unfortunate. During our biggest sale of the year, we were really hoping to be able to get a lot of donations for our charity partner.

Poor support. Doesn't respond within 24 hours. The app will take a lot of private customer data out of your backend. The billing isn't transparent – although they offer a free try period – usage-based-charges up to 20 U$ may occur.

DO NOT ALLOW ACCESS TO YOUR STORE. I have been working with the developers to get the app running smoothly in store, they were very intermittent in their response, but eventually were able to set the donation portal on the product, and further on get that donation to carry to the cart. We launched the product which is free, but people can choose to pay an amount to donate to charity for it (pay it forward), however, each donation would reset the store price to what ever the last donation was requiring us to monitor each donation and change the price of the product back after each donation. When asked for technical assistance, 3 days and a number of emails later, the developers fix was to remove people from being able to see the price on the website, then delete an entire product from my store. What is left does not work at all. When emailed to ask why products have been deleted and the pricing removed from another - they do not respond. If the app works for you from word go, It was pretty handy and I would have used, but I strongly recommend finding another, or, not allowing access to your store - unless you need some products deleted.