Rating

4.4

feedback

123

Reviews

chart

#2,376

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    12%
  • Less than a month
    47%
  • Less than a year
    31%
  • More than a year
    9%

Reviews Summary

The Easy Donation app has received overwhelmingly positive reviews from users. Customers praise the excellent customer service provided by the support team, highlighting their quick response times and willingness to help with customization and troubleshooting. Many users appreciate the ease of installation and setup of the app, as well as its functionality in allowing donations to be seamlessly integrated into their online stores. The support team, including members like Vivek, Isha, Abhishek, Neha, Bhushan, and Amit, is commended for their responsiveness and effectiveness in resolving issues. However, there are a few negative reviews mentioning issues with the app's functionality, such as incorrect donation amounts in the checkout cart and lack of support for some users.

Highlights

Excellent customer service and quick response times
Ease of installation and setup
Functionality in integrating donations seamlessly
Positive feedback on support team members like Vivek, Isha, Abhishek, Neha, Bhushan, and Amit
Some negative reviews mentioning issues with app functionality

Rating Breakdown

  • 5
    83% (102 ratings)
  • 4
    8% (10 ratings)
  • 3
    2% (2 ratings)
  • 2
    1% (1 ratings)
  • 1
    6% (7 ratings)

Reviews with Text

  • 99% (121)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 6, 2026

The customer service is great! They respond in a timely manner if I have any questions. They are also kind enough to run reports for us for when we need more info.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 1, 2026

We have been running this app for a while for a non profit and it has worked out very well for us. Recently I encountered an issue after updating our theme and sent in an email for help. My situation was responded to quickly and Vivek had my issue fixed within minutes of receiving permission to collaborate with our account. Top notch service.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 18, 2025

We recently installed the Easy Donation app and had a few questions during setup. Isha provided outstanding support, incredibly fast, clear, and proactive. Thanks to his quick actions, everything was resolved right away and we’re now using the app without any issues. Great service and highly recommended!

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2025

The team has been incredibly responsive, editing the app to match my theme and brand. Highly recommend!

Using app

About 1 month

Total reviews

2

Average rating

5.0

1 / 5 Share

Nov. 2, 2025

I am using the Easy Donation APP with five variants plus "other". When I add my donation to my checkout cart, the dollar amount is not correct. For example I donate $10, add it to my cart, and my cart says $10 was marked, but the checkout amount is $250. How do I correct this?

Store

AboutFace USA

Using app

4 months

All reviews

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