Zestard ‑ Easy Donation
The Easy Donation app has received a mix of positive and negative reviews from users. On the positive side, many users have praised the app for its ease of use and the excellent customer service provided by the support team. Customers have highlighted quick responses, helpful assistance with customization, and efficient problem-solving. The app has been commended for its functionality in allowing donations to be seamlessly integrated into online stores, especially for non-profits and charitable organizations. However, there are also negative reviews mentioning issues such as slow loading times, settings not saving, incorrect donation amounts in the checkout cart, and lack of support responsiveness in some cases. Despite these drawbacks, the majority of users have found the app beneficial and highly recommend it for its features and customer service.
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Amazing experience with the app and team! Niyati helped me in every way possible!
Loads slow and settings aren't saving
We have been using this app for a while, and it is incredibly easy to use. We were experiencing some issues with the back end integration of the app with our new 3PL, and wrote in for help. The customer service team was very quick to respond, and Abhishek worked very quickly to resolve our issue. Wonderful service!
The customer service is great! They respond in a timely manner if I have any questions. They are also kind enough to run reports for us for when we need more info.
We have been running this app for a while for a non profit and it has worked out very well for us. Recently I encountered an issue after updating our theme and sent in an email for help. My situation was responded to quickly and Vivek had my issue fixed within minutes of receiving permission to collaborate with our account. Top notch service.
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