Open Door Tea CT review for iziGift | Gift Cards, Rewards

4 / 5

Feb. 1, 2023

App says free but actually costs $50-300/month with percentage commissions - which you find out after installing. Bait and switch, there is nothing in the App Store that states this. Waste of time. Update: The app developer was above & beyond in his explanation, and did clarify the pricing later on. There was nothing nefarious involved, and I appreciated the personal message.

Using app

5 minutes

Total reviews

10

Average rating

4.9

Developer Reply

Hi, so sorry for the miscommunication. We do our best to let people know early and often that our app is free for the holiday season. This is followed by the statement at we will resume charging for iziGift in mid-January. That said, you will not be charged automatically. You have to accept that you are ok with this charge in mid-January before we charge you one cent. Either way, I understand your complaint and I am again sorry that we had this miscommunication. If there is anything we can do as a company to make it up to you please let me know. I will also work on making this free trial program more explicit in our language moving forward or potentially remove it together. Thank you for the feedback and I hope to talk to you in more detail about this soon. Henry

iziGift | Gift Cards, Rewards for Shopify
iziGift | Gift Cards, Rewards
5.0 star
27 reviews

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Developer
Shopify App Store