Koop review for iziGift: Gift Cards & Rewards

1 / 5
Feb. 17, 2025

HORRIBLE APP. We've tried to create a bulk campaign to send to our clients, the setup guide were not clear so we've had to reach out to their "customer service", which is basically the CEO doing this on his phone. He did confirmed that his guides were not clear, so he had to manually create the campaign for us as the his setup could not do it. Once the campaign was set up, he disappeared and we realised that out of 500+ emails that were supposed to be sent, only 168 were sent. It took about 3 hours with customer service to set this up, and once we realised that the campaign did not worked, he was nowhere to be found. He says it was out of business hours, so could not help. We've had to manually create the campaign and send 500+ gift cards manually. Don't use this app, it does not work, and customer service is the worst. We've been using more than 400 apps for our store and we rarely leave review. When the products don't work, we will encourage our fellow business owners to use something else, as there's a lot of apps our there.

Store Using app Reviews Rating
Koop About 1 month 13 1.6

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