Ortopedique™ review for Facebook Pixels Conversion API
Aug. 9, 2024
Not tracking sales. Even it's well configured after hours, happens many times with few stores, it's not reliable from my pov, since we can't contact the support for this major issue... Definitely tired to try to find a solution ... If support can help us and find a solution or will uninstall for another better app...
Hi Ortopedique™, Thank you for bringing this to our attention. We take issues with sales tracking very seriously, as we understand how crucial this is for our users. We apologize for the frustration you've experienced. We'd like to investigate this issue thoroughly to find a solution for you. Our support team is available and eager to help resolve this problem. Could you please contact our support team directly with more details about your setup? Please use [email protected] to contact us and provide specific information such as your store URL, the date range of the tracking issues, and any error messages you've encountered will help us diagnose and fix the problem more quickly. We appreciate your patience as we work to resolve this, and we're dedicated to finding a solution that meets your needs. Please don't uninstall just yet - give us the chance to investigate and address your concerns. We're confident we can find a resolution together. Kindest Regards, Support Team
