All reviews

Rating Breakdown

  • 5
    97% (150 ratings)
  • 4
    2% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (1 ratings)
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5 / 5 Share

April 28, 2025

I rarely leave reviews, but this one deserves a standing ovation. We have been searching for the perfect product customization app for our store (Beatific.co — custom planners and notebooks), and Eazy Product Options & Variant absolutely blew us away! First, the app itself is phenomenal: it's incredibly easy to set up, highly intuitive, and packed with powerful features like conditional logic, live previews, price add-ons, and full customization flexibility. Everything you would expect from a top-tier app — but at a much better price than other options! However, what truly sets this app apart is the customer support. Working with Mr. Karki from the Mandolly Tech team was honestly one of the best support experiences I’ve ever had — not just on Shopify, but anywhere. He worked tirelessly across multiple sessions (even outside their normal office hours!) to make sure every tiny detail of our customization vision was realized. Despite the complexity, Mr. Karki never once rushed the process. He explained every step with patience, made live updates while coordinating with me, and always checked in to make sure I was 100% happy before moving on. He even picked up small UX improvements I hadn't even asked for! What truly amazed me was how dedicated and invested the team was in making sure everything was absolutely perfect — like they cared about our store’s success just as much as we do. I can confidently say: This app doesn’t just offer product customization. It offers peace of mind. The support team (especially Mr. Karki) is gold. If you want a product options app that truly empowers you — with both powerful features and a team that treats your store like their own — Eazy Product Options is the one. No second thoughts. Thank you so much Mandolly Tech and Mr. Karki — you have a fan for life!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2025

I have found this app to be the easiest to use of all the ones we have tried. We selected this app because of the ease of use and the responsive customer service (online chat) that has helped with any issues we have had when customizing our products. Very responsive and they stay with you until the issue is resolved!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 16, 2025

Tarka was amazing to deal with when needing assistance getting an option set to work the way I envisioned. Tarka showed patience, knowledge and professionalism. I appreciate it so much.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2025

amazing support, very helpful and focused on problem-solving. highly recommended

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 30, 2025

It was difficult to set up so that I uninstalled. But some functions are still remaining and affecting my shop operation. I really want to remove it all. Why does the app. work in that way??? I contacted their support team, which gives me very detailed instruction. As I liked their way to provide support. I decided to reinstall this app. With live chat (help) I was able to successfully created options I needed. Thanks.

Using app

About 2 hours

Total reviews

3

Average rating

4.7

5 / 5 Share

March 13, 2025

Prashant was really really helpful, hopefully he will be always there for me when we have any issue with the app <3

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 5, 2025

favolosa

Using app

About 16 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2025

Great app, the support answered all my questions and helped me build my idea. I highly recommend it.

Store

iGOLD

Using app

18 days

Total reviews

5

Average rating

4.2

5 / 5 Share

March 1, 2025

Gran servicio al cliente y muy buena aplicación

Using app

About 14 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2025

Very fast costumer service, immediate and effective!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 14, 2025

great support and nice app ...thank u for resolving my issue quickly

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We are always there for you to fix any issues or if you need any other help.

5 / 5 Share

Feb. 13, 2025

Muy buena app, fácil de personalizar y el soporte que dan es una gran ayuda para cualquier duda.

Using app

13 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Feb. 13, 2025

great experience

Using app

11 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 13, 2025

mega tolle App, kostengünstig, man bekommt sofort hilfe . Wenn ich mehr Sterne geben könnte, würde ich es tun.

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Vielen Dank für Ihre Bewertung! Wir freuen uns, dass Ihnen unsere App und unser Service gefallen.

5 / 5 Share

Feb. 11, 2025

The app is very easy to use and integrate. It allows you to customize basically everything and the support is also great. I highly recommend it!

Using app

4 months

Total reviews

8

Average rating

4.5

Developer Reply

Thank you so much for liking and recommending our app. It gives us a lot of energy to do even better when we get reviews like this.

5 / 5 Share

Feb. 10, 2025

perfect support, thanks

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review!

5 / 5 Share

Jan. 30, 2025

Ringrazio Prabesh per avermi aiutato e risolto il problema

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Grazie mille per la tua recensione.

5 / 5 Share

Jan. 27, 2025

I had an excellent experience with the support chat. They responded very quickly and were extremely helpfull!

Store

Mexora.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! It's our pleasure to provide prompt support to our customers.

5 / 5 Share

Jan. 23, 2025

Perfect

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much!

5 / 5 Share

Jan. 20, 2025

This app supports Japanese, is highly customizable, and has excellent support, making it an extremely excellent app. As a preliminary preparation, if there are color variations, it is best to prepare images of the same size as much as possible, so that the introduction will proceed smoothly.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for the review!