Eazy Product Options & Variant

Very fast and professional service. I had some layout changes that were needed and they were done great. Thanks!

The app is very easy and clear to use. I recommend for product customization.

amazing customer service, always there to help out, very helpful indeed. I use it for 2 websites now and will use for more in the future

Total 5 star, support is excellent and very helpful

APP MOLTO SEMPLICE DA IMPOSTARE E SOPRATTUTTO MOLTO UTILE

Great App for Customizing Product Always stand out to help while I some questions. Excellent feature and very useful tool to give more options to my customer. Highly recommended!

Tarka Karki has beed very supportive and answered all my questions. The app is very useful.

Unfortunately, despite your team's friendly attitude and willingness to help, I have not been able to get the assistance I needed. The support provided has been largely ineffective, and I’ve had to repeat and re-explain the same issues multiple times with no clear resolution. Beyond that, I found the app’s integrations to be extremely limited, which has made it difficult—if not impossible—to use the app in the way I intended. I expected a more reliable and seamless experience, especially given the time investment on my end. At this point, I am very disappointed with the level of support and the app’s capabilities. I hope you take this feedback into account to improve the experience for future users.

I bought the app and installed it. Within seconds someone from the team messaged me asking if I needed help. Within a few minutes, they set up a test scenario for me to show me how the app worked. Excellent customer service!

I was thoroughly impressed with the outstanding customer service I received. The team was incredibly helpful, going above and beyond to answer my questions and ensure I had everything I needed. Not only were they attentive, but they also responded exceptionally quickly, making the entire experience smooth and efficient. I couldn't ask for better support—highly recommended!

Support ist wunderbar ( Tarka Karki) , die App lässt sich gut steuern

We were on the lookout for a solution to add product options and initially started with a different app. Unfortunately, it lacked some key features we needed, which led us to search for an alternative. That's when we found this app, and we're so glad we did! Not only was this app more affordable, but it also provided all the features we were looking for, right out of the box. On top of that, the support and development team went above and beyond, creating a custom feature tailored specifically to our needs. The level of support we've received has been exceptional – quick responses and a real commitment to helping us succeed. If you're looking for a flexible, feature-rich app with a responsive support team that genuinely cares about your business, this is the one! Highly recommend it to anyone who needs product options with great customization possibilities.

Lost Money and Customers After using this app, small issues started to arise, which I resolved easily. Then, a very critical issue occurred. When a customer selected an option for a product and went through checkout, if they returned to the main page, they were stuck in an endless refresh loop. Because of this issue, I had to shut down my business for 7 days. Once a customer experienced this error, it couldn’t be resolved unless they cleared all their browser cache and cookies. About two weeks later, the same issue happened again. There were no changes made to my website during this period. When I reported this problem, the representative, Gaurav Paudyal, falsely claimed that this error wasn’t caused by their app and was due to a conflict with another app, but they had fixed it. I insisted that this issue was clearly caused by the options app, and by then, I had already wasted hundreds of dollars in ad spend. I immediately paused my ads and reported this issue 4 times, but 3 days passed without a resolution because they said it wasn’t during their working hours. When I finally followed up for the last time, they just sent a message saying, “Issue resolved.” There’s no way I can ask customers who experienced this error to clear their browser’s cache and cookies. They were extremely irresponsible regarding this issue. I asked to speak with a supervisor or someone in charge, but I was told that all the people in charge were overseas and unavailable for a conversation. Then, 30 minutes later, they suddenly said, “It’s past midnight here, so we can’t speak.” They completely lack understanding or explanation of the serious risks they pose to their customers’ websites due to their app’s errors, including financial losses, loss of customers, and the inability to inform lost customers of the problem. Moreover, there’s the constant fear that the same issue could occur again at any time. There was no communication from at least a product manager or senior official acknowledging the issue, explaining how it was resolved, or assuring that it won’t happen again. They simply wanted to close the matter with a single message saying “Resolved” when I asked when the issue would be fixed. This is the most irresponsible and worst service I have ever experienced.

Works like a dream, and when i encountered some issues, the dev was actually there, answered my ticket and fixed my problems in no time. 10/10. Thank you!

Diese App hat nicht nur ein hervorragendes Preis- Leistungsverhältnis, sondern auch einen hervorragenden Kundendienst.

Fácil de usar. Bastanre intuitivo. O suporte é super rápido e prestativo

Fantastic customer service. I received immediate chat support and they stayed with me until I had a handle on how to proceed independently. I highly recommend this app for Live Preview personalization