All reviews

Rating Breakdown

  • 5
    96% (125 ratings)
  • 4
    2% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (2 ratings)

Reviews with Text

  • 92% (120)
Review RSS Feed Review RSS Feed

4 / 5 Share

March 6, 2024

thanks prashant After a long time i see someone from app support answering swiftly thanks

Using app

27 minutes

Total reviews

6

Average rating

3.5

5 / 5 Share

Feb. 20, 2024

This app is easy to use and the customer service worked with me until we resolved an issue that I had. I am very pleased.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 20, 2024

I continue to love this app and the customer service. They are always there to help me and resolve any issue I have day and night. The app works seamlessly for me and my site.

Store

LiKE

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 21, 2025

I can't say enough good things about this app. I tried at least 4 others before settling on this one. The UI is great, and the support is OUTSTANDING. They have live tech support chat, right within the app. I originally just wanted a way to offer product personalization (with an upcharge to the customer), but they also helped me set up live previews with a different background image for each variant, as well as showed me how to use google fonts so customers can have a font choice. Truly amazing customer support! The best I have experienced in years! I'd give more stars if I had the option.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 12, 2024

Just started to use, however overall it is promising and does the job, that is exactly what I was looking for and Customer Service is very helpful. Live chat is perfect and knowledgeable.

Using app

About 20 hours

Total reviews

3

Average rating

4.7

5 / 5 Share

Jan. 7, 2024

I recommend this app to everyone looking for effortless, affordable custom option creation. The app is easy and pleasant to use, and customer service is happy to help anytime. Positive surprise!

Store

Shape28

Using app

28 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 31, 2023

Easy Customize Product Options has given my site the ability to offer my customers the personalization and customization of products we offer that Shopify did not support without an app. I have contacted customer service for assistance with settings and got immediate answers and assistance. I am very happy with this product.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2023

The app is working fine with nice options. The support team is amazing. They are always there to help. Really fast respons and they stay till the problem is solved and all your questions are answered. Top service!

Using app

5 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 25, 2023

This app is incredible value for money. I have a few different product customization requirements, which I've been able to implement flawlessly. The support is the best I've experienced from any Shopify app developer. We even got on a video call to share screens to troubleshoot an issue I was having. Super friendly and responsive team. I cannot recommend this app high enough!

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the detailed review and recommendation! It is our pleasure to help our customers get the most of our app.

5 / 5 Share

Nov. 24, 2023

Good help by support

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much.

5 / 5 Share

Jan. 31, 2024

This app is super easy to navigate—props for the user-friendly design! The support I got was fantastic, combining expertise with a friendly touch. I highly recommend it for a hassle-free experience.

Using app

2 months

Total reviews

13

Average rating

5.0

Developer Reply

Thank you so much for the detailed review.

4 / 5 Share

Nov. 13, 2023

Pretty easy to use. I am still building my catalog and will know more once complete.

Using app

7 days

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for the review! We hope you find it really useful.

5 / 5 Share

Nov. 11, 2023

Bin sehr zufrieden und der Support glatte 5 Sterne !

Using app

19 days

Total reviews

2

Average rating

5.0

Developer Reply

Vielen Dank für Ihre freundlichen Worte.

5 / 5 Share

Nov. 2, 2023

One of the best app for product options I have ever used till date. I had a few glitches with the installation and had dropped an email in the middle of the night and I got the support immediately. Mr. Manoj the founder of the app was up with us until we resolved the issue. It is an amazing app and Team to have on your Shopify store.

Using app

23 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the review.

5 / 5 Share

Oct. 31, 2023

This app is a game changer and such good value for money. I accidently was charging customers for personalisation and the technical support was fantastic, sorting this out for me in five minutes. I can't recommend this app enough.

Using app

15 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for you review and recommendation.

5 / 5 Share

Oct. 28, 2023

Excellent product and service. Instant reply from their customer service. I reccomend

Using app

43 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for you review and recommendation.

5 / 5 Share

Oct. 26, 2023

This app is truly outstanding! It effortlessly resolved a significant issue I had been grappling with on my store, jamies.in, related to product customization. While I initially encountered a problem with button placement, it was swiftly and expertly resolved. I wholeheartedly recommend this app, giving it a perfect 10/10 rating!

Store

Jamies

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for you review and recommendation.

5 / 5 Share

Oct. 22, 2023

J'adore, ils sont au top, ils répondent immédiatement, c'est très agréable. Je recommande ++++

Using app

13 days

Total reviews

2

Average rating

5.0

Developer Reply

Merci beaucoup pour votre avis et votre recommandation !

5 / 5 Share

Oct. 18, 2023

great support and the app is way easier to customize then most!!

Using app

4 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review. We're glad that you find our app easy.

5 / 5 Share

Oct. 3, 2023

Excellent customer service. They helped set up our very specific needs, no issues, they understood the assignment. We are very happy with their work and their communication skills.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review. It's our pleasure to help our customers.