All reviews

Rating Breakdown

  • 5
    99% (119 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (1 ratings)
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5 / 5 Share

April 7, 2025

Rob is a gem! His support was prompt and professional. He helped us with a minor bug and ensured everything was back on track.

Using app

10 days

Total reviews

4

Average rating

5.0

5 / 5 Share

April 6, 2025

We were struggling with recurring billing, but Daniel fixed it in no time. He even took the extra step to explain how to manage it moving forward, which saved us future headaches.

Using app

9 days

Total reviews

4

Average rating

5.0

5 / 5 Share

April 5, 2025

Kevin was super responsive and professional. He patiently helped us with a tricky migration, ensuring all our existing subscribers were properly transferred without any issues

Using app

8 days

Total reviews

5

Average rating

5.0

5 / 5 Share

April 4, 2025

A huge thanks to Dan for his quick and clear guidance. He helped us customize our plans and made sure the checkout experience was seamless. The support was top-notch!

Using app

8 days

Total reviews

5

Average rating

5.0

5 / 5 Share

April 3, 2025

We had a fantastic experience with Rob. He guided us through some complex subscription configurations, making the entire process smooth and stress-free. His patience and expertise were greatly appreciated.

Using app

14 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 30, 2025

Daniel provided excellent support! He resolved our payment issue in minutes and shared tips to avoid it in the future. Highly recommend him!

Using app

About 23 hours

Total reviews

11

Average rating

4.9

5 / 5 Share

March 28, 2025

Kevin was incredibly helpful throughout the setup process. He even followed up to ensure everything was running smoothly.

Using app

About 6 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

March 26, 2025

support is great!

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2025

I have been using this app for a while now. Love the support. I strongly recommend it to all.

Using app

4 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 21, 2025

They are very hands on and the support is fantastic

Using app

2 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2025

Super responsive team!

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 20, 2025

I had an issue with my subscription setup, and the support team helped me quickly. They were patient and fixed everything. Highly recommend!

Using app

About 7 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 19, 2025

Good support

Using app

About 1 month

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 7, 2025

After facing some challenges with the subscription flow and understanding how inventory syncs from Shopify to the Easy Subscriptions App, I jumped on a call with their team for a screen share. They answered all of my questions, and I was able to significantly streamline our processes for the online store. The live support is incredibly helpful.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2025

Great customer service! Very kind and walks through everything i need help with.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2025

I’ve been using the Easy Subscription app on Shopify, and I couldn’t be happier with my experience. The app itself is straightforward to use and integrates seamlessly with my store, but what truly sets it apart is the customer support. Their team is incredibly responsive and always goes above and beyond to address any concerns or questions. On multiple occasions, I’ve reached out with feature requests or suggestions, and they’ve been not only open to feedback but have also implemented changes to better meet their customers’ needs. It’s rare to find this level of dedication and customer care. If you’re looking for a reliable subscription app with a team that genuinely listens to and supports its users, I highly recommend Easy Subscription!

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 23, 2025

We found excellent features in the app that perfectly meet the needs of our store. Throughout the installation process, we received outstanding support with very quick responses, including a video call to provide real-time guidance on using the app. We highly recommend the Easy Subscriptions app!

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 22, 2025

Kevin is extremely helpful whenever I need help with the app. They are quick to respond to any trouble that I have. Easy Subs is very user friendly and easy to use, for customers and from the business side. I highly recommend!

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 24, 2024

Easy to setup and great customer support! Highly recommend.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 20, 2024

Working with the Easy Subscriptions team has been an amazing experience and couldn't ask for anything better. Trust me you wont regret it!

Using app

21 days

Total reviews

5

Average rating

5.0