Geolocation Redirects Geo:Pro
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Hi, I'm sorry to see you didn't have a good experience with the app! Please reach out to our support team and we'd be happy to help you out and/or issue a full refund if you're not satisfied. Thanks, Alex & the Geo:Pro team
es werden monatlich bis zu 2000% mehr Besucher vom Programm gezählt als wirklich auf der Webseite waren. Und das Monat für monat ich habe inzwischen über 600$ mehr bezahklt als vereinbart war und wir bekommen auch keine Stellungnahme oder Gutschrift. Seit vorsichtig
Hi, I am very sorry about this, this definitely should NEVER happen and we'll look into it asap and refund you for any over charges. I've emailed you directly, please look for my email or contact us at [email protected]. Thanks, Alex & the Geo:Pro team ------ Hallo, es tut mir sehr leid, dass Ihnen so etwas passiert ist. Das sollte wirklich nie vorkommen. Wir kümmern uns umgehend darum und erstatten Ihnen die zu viel berechneten Beträge. Ich habe Ihnen direkt eine E-Mail geschickt. Bitte schauen Sie in Ihrem Posteingang nach oder kontaktieren Sie uns unter [email protected]. Vielen Dank, Alex & das Geo:Pro-Team
App didn't work. Kept getting error messages and app support was very slow to respond.
Hi Sandra, I'm very sorry to hear our app didn't work for you! I see our support team had a few messages back and forth with you. We'd definitely like to help you get things setup the way you want, so please let us know if you'd be willing to give it another shot. Thanks, Alex & the Geo:Pro team
Did not block what was needed
Hi, we're very sorry to hear our app didn't work out for you. We'd love to fix this and make it right. Please reach out (or reconnect) with our support team at [email protected], or within the app. Thanks very much, Alex & the Geo:Pro team
Hi, we're very sorry to hear our app didn't work out for you. We'd love to fix this and make it right. Please reach out (or reconnect) with our support team at [email protected], or within the app. Thanks very much, Alex & the Geo:Pro team
silly price and charging ! be careful - all of a sudden we had to pay 60$
Hi, sorry about this, our pricing does start as free for stores with fewer monthly visits, but does scale up for stores with higher traffic volume. We'd be happy to refund some/all of your payments since it sounds like you were surprised. Alex & the Geo:Pro team
App doesn’t work when you apply direct redirection. The pop up message works but not direct redirection without asking.
Hi, I'm sorry to hear this, our automatic redirection definitely works, but perhaps something is going wrong here for you. Can you please reach out to our support team so we can get this working for you? Thanks very much, Alex & the Geo:Pro team
The redirect doesn’t work, and the customer service response time is incredibly slow. Very disappointing experience.
Hi I'm terribly sorry about this, and as a fellow canadian I'd like to apologize! Geo:Pro definitely works well, I'm sorry it didn't work for you, we'd be happy to get it working for you and offer some free time to apologize for the issues. Thanks, Alex & the Geo:Pro team
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