Rating

4.4

feedback

204

Reviews

chart

#1,820

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    9%
  • Less than a day
    23%
  • Less than a month
    41%
  • Less than a year
    47%
  • More than a year
    21%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users. Customers praise the app for its ease of installation and setup, as well as its ability to lock specific collections for different user groups. The customer support team is highly praised for being responsive, helpful, and efficient in resolving any issues that arise. Users appreciate the app's functionality in customizing access to content based on customer tags and the flexibility it provides for managing information. However, there are a few negative reviews highlighting concerns about the app causing site crashes upon uninstallation and potential speed issues.

Highlights

Ease of installation and setup, ability to lock specific collections, responsive customer support
Customizing access based on customer tags, flexibility in managing information
Site crashes upon uninstallation, potential speed issues

Rating Breakdown

  • 5
    123% (251 ratings)
  • 4
    4% (8 ratings)
  • 3
    2% (4 ratings)
  • 2
    2% (4 ratings)
  • 1
    10% (21 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

May 8, 2025

Its not working properly

Using app

19 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Hi, oh no I'm terribly sorry to hear this, can we help? Sometimes our app doesn't work out of the box with some store themes, but our team can look into this for you and get it working most of the time (at no additional cost of course) Thanks, Alex & the Easy Lockdown team

5 / 5 Share

April 17, 2025

Customer support is also prompt and accurate!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2025

Great Experience - can highly recommend. This app allowed us to lock certain collections only for specific user groups. We are using it to make our internal tools and training material available to our teachers. The support is super responsive and very helpful (we needed some help to adapt it to our theme)

Using app

Over 5 years

Total reviews

7

Average rating

5.0

5 / 5 Share

March 15, 2025

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 6, 2025

Super easy to install and set up. Works exactly how we need it to (3 collections require customer accounts and one doesn't). Help is super speedy! Highly recommend.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

All reviews

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