Rating

4.6

feedback

287

Reviews

chart

#1,020

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    6%
  • Less than a month
    17%
  • Less than a year
    37%
  • More than a year
    36%

Reviews Summary

The reviews for the Easy Lockdown Shopify App are mostly positive, highlighting its ease of use, great functionality, and responsive customer support. Users appreciate the app's ability to lock down pages, products, and collections effortlessly. The customer service team is praised for being fast, knowledgeable, and efficient in resolving issues. However, there are some negative reviews mentioning issues with uninstalling the app and the lack of a free plan. Overall, Easy Lockdown is recommended for its effectiveness in managing access control and content visibility on Shopify stores.

Highlights

Positive feedback on ease of use and functionality
Responsive and efficient customer support
Issues with uninstalling the app and lack of a free plan

Rating Breakdown

  • 5
    87% (251 ratings)
  • 4
    3% (8 ratings)
  • 3
    1% (4 ratings)
  • 2
    1% (4 ratings)
  • 1
    7% (20 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 15, 2025

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

March 6, 2025

Super easy to install and set up. Works exactly how we need it to (3 collections require customer accounts and one doesn't). Help is super speedy! Highly recommend.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

March 6, 2025

We had a small technical issue affecting our site accordions after updating to the newest theme. When we reached out to Easy Whole locks for B2B, they were able to update and fix their side of the code within 2 days. Great customer service!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2025

Its a great app and does it work perfectly.

Using app

3 months

Total reviews

2

Average rating

3.0

Developer Reply

Hi, I'm terribly sorry about this, our support team definitely responds to all issues, I'll look into this asap and get back to you. Thanks, Alex & the Easy Lockdown team

2 / 5 Share

Feb. 28, 2025

App is good, but their support is not. The app wasn't working and I couldn't get support in a timely manner. I do not recommend using this app because if you have an issue, there isn't good support.

Using app

25 days

Total reviews

3

Average rating

4.0

Developer Reply

Hi Jocelyn, I'm terribly sorry you had a slow support experience here, is there anything we can do to make this right? We'll look at our support response times and make sure we improve this. Thanks, Alex & the EasyLockdown team

All reviews

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