SPRU Live Spirulina review for Easy Wholesale Locks for B2B
Sept. 1, 2024
WORKS GREAT BUT BEWARE BEWARE BEWARE. I used a paid version for more than a year and it works great - no complaints, BUT when I uninstalled it took my site down with no content displaying on any pages - it took Shopify THREE DAYS to find the problem and get my site displaying again. Unlike most modern apps that do not rewrite your theme code, this app ADDS CUSTOM THEME CODE - uninstalling it from Shopify can take down your store. I lost three days of sales at month-end - the period I do 80% of my sales, and had to spend 8 hours chatting with 3 different Shopify techs to get the site working again. I have somewhat cooled off now so am not using swearwords that would more accurately describe my feelings about what this app did to my business.
Hi, I'm so sorry for this problem, I'm glad to hear you got it resolved, we'd be happy to help in any way we can and offer a refund to apologize, if you can contact us at https://help.easylockdownapp.com/ ? We definitely never want anything like this to happen. Yes as you mentioned our app adds custom code to your theme to achieve the locks etc you've configured, so its important to disable the locks etc before uninstalling. The app mentions this on first install, and we send out an email about this when you uninstall Thanks, Alex & the Easy Lockdown team
