Crossing Broadway review for Easy Wholesale Locks for B2B
May 7, 2019
I used this app and it was fine for what it was. However, when I went to uninstall it crashed my whole site. Three hours with tech support. Whatever you do, do not use this app.
I'm really sorry that you've experienced those issues with our app. We tried to reach you by email to help with that issue but did not get any response yet... Such issues may appear if you removed the app with some locks enabled. Unfortunately, due to Shopify limitations, we technically can't automatically remove all our app code from your theme if you just remove the app from the Apps section of your store. That's why we've added notices in the app UI to make sure you've disabled your locks before the uninstallation. Also, our app automatically sends you an email immediately after uninstallation, in case some of the locks left enabled. Maybe that email went to the spam folder for some reason... Anyway, if you still have any issues related to our app you may just install it back (temporary, you won't be charged!), go to Installation/Uninstallation section, uninstall the app from your theme there, and then remove the app again. Or you may contact our support team by email [email protected] and we'll remove app code manually for you and make sure everything is working properly. Once again, I truly apologize for that inconvenience, and please let me know if you'll need any help from our side.
