All reviews

Rating Breakdown

  • 5
    82% (58 ratings)
  • 4
    4% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    3% (2 ratings)
  • 1
    11% (8 ratings)
Review RSS Feed Review RSS Feed

2 / 5 Share

Sept. 28, 2022

This app is not adding standard shipping while checking out. i have installed this app and placed some test orders but it is not adding my standard shipping when i place order. Please fix this issue.

Using app

7 months

Total reviews

1

Average rating

2.0

Developer Reply

Hi there, Thank you for your review. Please let me explain. Our app is designed to bypass complicated Shopify checkout in case you just need simplified order form and don't need to collect payments online. Our app allows to create orders even with one single email field only! To calculate Shipping fees Shopify is using a lot of data that we should collect from the customer - complete shipping address at least. Sometimes that's even not enough - depending on how complex shipping zone rules you've created. I.e if we'll be using shipping zones you set up in your shop settings, we'll need to collect all the same data as Shopify does in their native checkout, i.e. we'll have the same long form with a lot of fields, which we were going to actually avoid with our app. But right now we're working on the new feature that will allow you to add flat shipping rate to your form with our app. It won't be as flexible as shipping zones in Shopify native checkout, but you could set flat shipping rate and minimal order amount eligible for free shipping. New version will be released within 1-2 weeks, and our support team will let you know once that functionality will be available. Best, EasyOrder Team

5 / 5 Share

Aug. 17, 2022

We use this app to allow for draft orders to be created using free codes that we assign, approve, and then process the orders. Customer support was quick and helpful after we updated the app and lost some of the Custom CSS we had applied to help us hide prices on our order form.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 28, 2022

This app works great, I needed to add a specific feature, I tried contacting their customer service and I got a quick response from them, their service was great! They quickly got me the feature I needed. I really appreciate their help in solving my problem and I strongly recommend their apps!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 1, 2022

Excelente atención y ayuda técnica. Buena experiencia! Muchas gracias por toda su atención! recomendada

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 29, 2022

Great, EasyOrder help me too much to increase my COD orders, Thank you so much, I will use it always in all my shopify store..

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 30, 2022

Instalé esta aplicación, no supe como resolver algunas cosas, contacté al servicio técnico y me ayudaron. Muy buen servicio y apoyo. Además lo hicieron muy rápido. Excelente.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 10, 2022

IT VERRY GOOD APP whether to use this app.Your comments can help other merchants decide whether to use this app.Your comments can help other merchants decide whether to use this app.

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 6, 2022

I am absolutely amazed by the quick response I've got in an urgent situation using this app :) We have a brand that requires a request from customers purchasing items from our online store and the app is very easy to use. This time I had to release the brand from the requirement - usually it's done in no time but I had a different issue that the team fixed with no problems :) I really do recommend this app to everyone :)

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 15, 2021

lo estoy usando por el momento todo bien..................................................................................

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 30, 2021

I'm using this app for a store meant for internal employees. With this in mind, payment info doesn't need collecting, but there's no way to avoid that step in Shopify's checkout flow without adding an app. This is an excellent workaround when you're simply needing to collect addresses, sizes, etc. The user adds an item to the cart, goes through checkout via easy order, and the order is saved as a draft. You can then export the orders to whoever is in charge of fulfillment. Lastly, the support for this app is awesome. $10 is a very fair deal.

Using app

3 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Nov. 21, 2021

这个app我使用,发现不符合我的要求,我把它卸载了,然后,第二个月竟然把钱扣掉了,没有使用超过7天,然后不知道怎么关闭,现在还是一直在扣钱,真的是垃圾app,我要投诉,我都卸载了,为什么要扣我的钱呢。

Using app

13 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, I'm not sure you received the email we sent you, but I'd like to clarify that issue. Our app has 7 day free trial period, you had it installed for 8 days. I.e. you removed the app after the end of trial, that's why you've been charged. We're using Shopify Payments in our app, it means that we technically can't charge you after the app removal, as Shopify cancels the subscription automatically once the app is removed from the Store. You were charged later, as Shopify adds app fees to your general Shopify invoice, so there might be significant delay between app subscription date, and actual charge. You can find more details here: https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps Taking in account the app was removed just one day after the trial period ended, we've moved forward and issued you full refund, you should get it shortly. If you have any questions, please feel free to contact our support team directly by email [email protected], we're always around to assist. Best, EasyOrder team

5 / 5 Share

Oct. 9, 2021

Great program! I contacted support several times, they were very helpful and made corrections for me

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 6, 2021

The best app I had ever with the best customer support, every time I had a problem I email them and they replied to me so fastly thank you easy order

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 23, 2021

Great app!, Very easy to add forms. and amazing support. Highly Recommend. The most important was the relational fields. Which make it easier for having dependant fields.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2021

It helped me increase conversions so much. I wanted to customize the button in order to load even when the page wasn't fully loaded and they fixed it for me so fast. Honestly, one of the best if not the best cash on delivery apps out there. Add some upsells options and it would be insane. Thank you guys.

Store

Zillica

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2021

Good tool. I recommend it. Thank you for this. It's easy to work with it to accelerate orders and make a good job.

Using app

40 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 12, 2021

They are very professionalThey respond very fast and they are very nice. I recommend this app. Thanks at this apps i improve my conversion rate!! Thanks

Store

HARCEX

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 25, 2021

Good app, Good app, Good app, Good app, Good app, Good app, Good app, Good app, Good app, Good app, Good app,

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 19, 2021

One of the great support I have ever seen on Shopify. Needed some html customization and other details and they have done everything in less than 1 day. App itself works great, does exactly the same as it's in description. Highly recommended!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2020

I used this app to collect orders on my website from wholesale customers who have terms with us! It was so easy! The form is not complicated, I had is up and running in about 20 min not even. It does exactly what I need! Thanks for a great app!

Using app

5 months

Total reviews

9

Average rating

5.0