Rating

4.7

feedback

280

Reviews

chart

#834

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    11%
  • Less than a day
    22%
  • Less than a month
    31%
  • Less than a year
    17%
  • More than a year
    19%

Reviews Summary

The reviews for this Shopify App are quite mixed. While some users praise the excellent customer service and efficient solutions provided by the support team, others express frustration with features not working as expected and slow response times. Positive themes include quick and helpful support, ease of use, effectiveness in managing redirects, and great customer service from team members like Juan, Segmedina, Danna, Anes, and Tarik. On the other hand, negative themes revolve around features not functioning properly, delays in resolving issues, and dissatisfaction with the app's performance in detecting broken links.

Highlights

Quick and helpful support
Ease of use
Effectiveness in managing redirects
Great customer service from team members like Juan, Segmedina, Danna, Anes, and Tarik
Features not functioning properly

Rating Breakdown

  • 5
    91% (256 ratings)
  • 4
    2% (7 ratings)
  • 3
    1% (4 ratings)
  • 2
    2% (6 ratings)
  • 1
    2% (7 ratings)

Reviews with Text

  • 96% (270)
Review RSS Feed Review RSS Feed

All reviews

2 / 5 Share

Feb. 25, 2026

"Delete selected redirects" features are not working. When I reported this, they said their own team would handle the process. For the past 3 days, deletion only happens a little when I ask about the status. They are probably deleting them manually, but they do not admit this either. They say it can take some time. However, they have placed a select all and delete button there, but they do not talk at all about it not working. Most likely, when I write, someone starts deleting manually, but then they stop when things get busy. By writing this review , they have left me no choice but to point out this amateur approach.

Store

MrGuild

Using app

3 months

Total reviews

1

Average rating

2.0

5 / 5 Share

Feb. 12, 2026

Excellent service and solutions by Juan

Using app

32 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 29, 2026

Using app

Over 8 years

Total reviews

3

Average rating

4.7

1 / 5 Share

Dec. 10, 2025

No sirve esta cagada

Using app

6 minutes

Total reviews

4

Average rating

3.3

5 / 5 Share

Sept. 20, 2025

app works perfect. Quick & helpful support if necessary!

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

We truly appreciate the 5-star review! Your feedback helps us a lot.

All reviews

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