Rating

4.7

feedback

284

Reviews

chart

#642

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    11%
  • Less than a day
    21%
  • Less than a month
    31%
  • Less than a year
    17%
  • More than a year
    19%

Reviews Summary

The reviews for this Shopify App are quite mixed. While some users praise the excellent customer service and efficient solutions provided by the support team, others express frustration with features not working as expected and slow response times. Positive themes include quick and helpful support, ease of use, effectiveness in managing redirects, and great customer service from team members like Juan, Segmedina, Danna, Anes, and Tarik. On the other hand, negative themes revolve around features not functioning properly, delays in resolving issues, and dissatisfaction with the app's performance in detecting broken links.

Highlights

Quick and helpful support
Ease of use
Effectiveness in managing redirects
Great customer service from team members like Juan, Segmedina, Danna, Anes, and Tarik
Features not functioning properly

Rating Breakdown

  • 5
    91% (259 ratings)
  • 4
    2% (7 ratings)
  • 3
    1% (4 ratings)
  • 2
    2% (6 ratings)
  • 1
    2% (7 ratings)

Reviews with Text

  • 96% (272)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 23, 2026

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 12, 2026

It's fairly simple to create easy redirects. The support team seemed very attentive and was able to help solve issues in a short time frame, which was much appreciated. We will continue to work with them!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 6, 2026

We changed domains for one of our stores, and rebuilt the theme on another. The SC Easy Redirects app was an integral part of both projects. It's easy to set up, group, and manage hundreds of directs; and gets around Shopify's inability to natively redirect live URLs (very helpful for complex SEO). The support team are always online and willing to help. Highly recommended!

Using app

Over 4 years

Total reviews

4

Average rating

5.0

2 / 5 Share

Feb. 25, 2026

"Delete selected redirects" features are not working. When I reported this, they said their own team would handle the process. For the past 3 days, deletion only happens a little when I ask about the status. They are probably deleting them manually, but they do not admit this either. They say it can take some time. However, they have placed a select all and delete button there, but they do not talk at all about it not working. Most likely, when I write, someone starts deleting manually, but then they stop when things get busy. By writing this review , they have left me no choice but to point out this amateur approach.

Store

MrGuild

Using app

3 months

Total reviews

1

Average rating

2.0

5 / 5 Share

Feb. 12, 2026

Excellent service and solutions by Juan

Using app

32 minutes

Total reviews

1

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more