404/301 SC Easy URL Redirects
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This app is fundamentally incompatible with Shopify's native multilingual URL structure. It incorrectly flags standard Shopify language routes (e.g., /zh/, /ja-lv/, /es-ca/) as 404 errors and automatically generates thousands of junk redirects, which has severely corrupted my site's URL structure and SEO performance. I do not recommend this to any store owner who values their SEO health, as it creates more problems than it solves and lacks a reliable bulk-management tool to fix the mess it created itself.
Déçu Au début tout fonctionnait bien puis petit à petit plus du tout Depuis début janvier, le soucis doit être résolue je dois constamment les relancer Enfin, ils demandent un tas de choses de manipulations (qu'ils peuvent faire eu avec autorisation boutique) Epuisant et consternant
it Did'nt it work for me? i tried 3 times and reached out to help for support, but unfortunately, no help. I tried a bulk upload 3 times and each time it ignored the redirects so on the 3rd time I checked the box to over write all re-directs and this time it did not ignore them. BUT after testing some of them still not working and going to a 404 error page. so 1 start from me.
Attempting to charge for features that shopify provides for free,...
I did not find this app helpful. It listed all 404 errors, but did not tell us where they were living on our site. So, it was difficult to figure out where I should redirect or how to update the content. Additionally, I tried using their support feature three times. I got an autoresponse two out of three times, but never received an actual response.
We're really sorry to hear that you didn't find our Easy Redirects app helpful and faced issues with our support response. Understanding the whereabouts of the 404 errors on your site is crucial and we apologize for any inconvenience caused. We assure you, we’re working on real solutions to improve our customer support service. As your experience is far from what we aim to provide, we would like to make it right. Our support team will be in touch with you soon to offer assistance and resolve any problems. Your feedback is important to us in providing the best possible service to all our users. Best Regards, The Shop Circle Team
Horrible app. The concept is good but the execution is horrible. I've been trying to do a CSV upload test with only 10 products, and got an error message like 8 times! What a waste of time this is.
Hi there I'm sorry you've experienced some frustration with the app. Please respond to the email from our support team - they'll get it sorted for you. If you could consider reviewing your review if our team are able to resolve this to your satisfaction, that would be great. Best Eastside Co
Recent updates have broken the ability to redirect a URL to a collection. I called Tech Support and the guy they connected me to was of no help like he didn't know the app.
We're truly sorry to hear about the issues you've been having after the recent updates, especially the difficulty with URL redirection to a collection. It disappoints us to know that our tech support hasn't been up to par in your experience. We understand how important it is to have reliable and responsive customer support, and we sincerely apologize. Please allow us to rectify the situation. We'll ensure to use your input to improve our services especially in relation to this specific concern. Furthermore, we'd like to have another chance to assist you and get this problem resolved. We promise you that our team will be in touch shortly to sort out the hiccup. Again, we truly value the feedback you have shared and it is essential in guiding our improvements. Expect better services from us moving forward. Best, The Shop Circle Team
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