All reviews

Rating Breakdown

  • 5
    91% (295 ratings)
  • 4
    2% (8 ratings)
  • 3
    2% (6 ratings)
  • 2
    2% (5 ratings)
  • 1
    3% (9 ratings)
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5 / 5 Share

Feb. 18, 2024

Great app and great support. Had a small problem, but Anes helped me with a quickly solution. Thank you so much for a great app and great support :)

Store

Pilgrim

Using app

Over 2 years

Total reviews

7

Average rating

4.9

5 / 5 Share

Feb. 18, 2024

Tarik helped me out, great support!"

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 16, 2024

Anas, ha semplificato e risolto un problema molto complesso per un sito web con più di 40000 articoli. Bravi davvero

Store

Renaudo

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 16, 2024

The app is good and the support is amazing, Just add a call with Tarik, he was really helpfull. Thanks again

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 15, 2024

Great app and great support! I chatted with Anes and he was very responsive, works quickly and he's very helpful. Thanks again!

Using app

25 minutes

Total reviews

10

Average rating

4.3

5 / 5 Share

Feb. 15, 2024

I was having trouble clearing a bunch of 404 errors as we have a store that has been through 3 different platforms over 17 years therefore, there are a lot of stray URLs out there due to those changes. I contacted support and was quickly connected to Anes who spoke with me over Google Meet within 15 minutes. He offered to help me fix the issues. Good support is key to a successful app deployment. You can't ask for better support. As a former Director of Product Management I can tell you it is rare to get this level of support.

Using app

Almost 4 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 15, 2024

Super professional

Using app

3 months

Total reviews

3

Average rating

4.3

5 / 5 Share

Feb. 15, 2024

Anes really helped me out with my 404s and resolved them for me. Amazing support. Thanks!

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 14, 2024

I have been using the SC Redirect script for several years now and it works great. The interface is simple and intuitive. The redirects take effect immediately so can you test them as soon as you create them. In addition to the app working seamlessly their customer service is fantastic. I had some issues with a sub domain and some 404s from a previous hosting company (nothing to do with the app) and when I contacted support to my surprise within an hour or so Anes got back to me. I explained my situation and he promptly created a custom fix just for my unique situation. Each time I reached out with updates to the "fix" in progress he again replied incredibly quick and was always extremely helpful and accommodating. Even after the issue was corrected he followed up to make sure it was working and asking if there was anything else he could assist with. Great app and great support... you don't often get both at the same time. Highly recommended!!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 14, 2024

The best solution I've found for redirects, although I haven't used it yet. The technical team is very responsive to help and very efficient. THANKS !

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 13, 2024

Easy to use app. We had a specific problem with redirects and the team were quick to give a response with a videocall and provided a good solution. Excellent!

Using app

About 1 hour

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 12, 2024

I had a fantastic experience with Tarik. He responded immediately to my inquiry and quickly resolved the issue at hand. Communication was clear and effortless, making the entire process smooth. I highly recommend Tarik for his efficiency, problem-solving abilities, and excellent communication skills.

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 9, 2024

good customer support. even did custom work for me

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 9, 2024

The onboarding experience is top-notch! Tarik was exceptionally welcoming and helpful during our meeting. The process couldn't have been smoother. I highly recommend this app.

Using app

Almost 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2024

SC Easy redirects has been a game-changer for my online store. The interface is intuitive When I encountered an issue, Tarik from customer support was quick to assist and resolved the problem efficiently. His support was invaluable.

Store

Neonon

Using app

13 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 9, 2024

Anes helped me out with setting up a domain change between the old and the new store. Great service

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 9, 2024

Fantastic service from the very start. Great value for money. The best thing is the support team take care of everything for you, so you can focus on your business.

Using app

26 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 9, 2024

Tarik's excellent customer support made the install go smoothly! They were very helpful!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 8, 2024

amazing support!

Using app

Over 6 years

Total reviews

12

Average rating

4.8

5 / 5 Share

Feb. 8, 2024

Very helpful and great support. Tarik is extremely helpful. Definitely recommend.

Using app

About 2 months

Total reviews

2

Average rating

5.0