Rating

4.4

feedback

54

Reviews

chart

#2,469

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    11%
  • Less than a day
    11%
  • Less than a month
    43%
  • Less than a year
    31%
  • More than a year
    0%

Reviews Summary

The reviews for the EasyReviews Shopify App are overwhelmingly positive, with users praising its ease of use, effectiveness in collecting detailed feedback, and impact on boosting online presence and sales. Many users appreciate the platform's user-friendly interface and the ability to solicit reviews automatically. The detailed review system has been instrumental in enhancing customer engagement and trust, leading to noticeable improvements in sales for various fashion stores. However, some users have expressed frustration with the lack of customer support responsiveness, with complaints about unanswered emails and difficulty in reaching out for assistance.

Highlights

Positive feedback on ease of use and effectiveness
Impact on boosting online presence and sales
User-friendly interface and automatic review solicitation
Detailed review system enhancing customer engagement and trust
Issues with customer support responsiveness

Rating Breakdown

  • 5
    85% (46 ratings)
  • 4
    4% (2 ratings)
  • 3
    2% (1 ratings)
  • 2
    2% (1 ratings)
  • 1
    7% (4 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 13, 2025

This review app has worked great for us.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 9, 2025

I love the app! As it is free, it gives really good results. What would be nice to have, is that the customer could rate the products, just by clicking on the starts to rate. Right now, the customer needs to click on the button "Write a review" which is at the bottom. Maybe it's my settings wrong or I am not allowed to make a different setup on the starter plan. Overall, highly recommended!!! UPDATE! After my feedback developers changed the app that works smoother.

Using app

7 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you so much for your positive feedback and 4-star rating! We're delighted to hear that you love EasyReviews and that it's delivering good results. In response to your suggestion, we've implemented a feature where clicking on the star ratings automatically scrolls the customer to the "Write a review" section. We hope this enhancement improves your experience with our app. If this update meets your expectations, we would be grateful if you could consider updating your review to 5 stars. Your feedback is crucial for our continuous improvement. Thank you again for your support and recommendation!

5 / 5 Share

March 12, 2025

Fantastic! Super easy!

Using app

7 months

Total reviews

5

Average rating

5.0

4 / 5 Share

Feb. 25, 2025

Yup

Using app

About 2 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Jan. 21, 2025

smidigt

Using app

About 6 hours

Total reviews

1

Average rating

5.0

All reviews

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