Rating
4.6
feedback
30
chart
#2,025
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
-
Less than a day
0%
-
Less than a month
17%
-
Less than a year
77%
-
More than a year
0%
Reviews Summary
EasyReviews is a Shopify App that has received a mix of positive and negative reviews. On the positive side, merchants appreciate the detailed feedback system that aligns well with their brands, helping them build a strong online presence. The platform is user-friendly, easy to set up, and effective in soliciting reviews automatically. Additionally, the ability to capture detailed and rich reviews has helped elevate social proof, boost credibility, and increase sales for various fashion lines. The multi-category rating system and the auto-solicit feature are highlighted as valuable aspects of the app. However, some negative reviews mention issues such as difficulty in accessing the app, error messages related to SSL, and lack of responsiveness from the support team. Despite these challenges, merchants find EasyReviews to be a valuable tool for showcasing customer feedback and enhancing their online stores.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
May 23, 2024
Dear Support Team, I hope this message finds you well. We have previously emailed you about an ongoing issue we are experiencing. We are still unable to access EasyReviews from our Shopify account. This issue is significantly impacting our ability to manage and respond to customer reviews, which is crucial for our business. Could you please assist us in resolving this matter as soon as possible, thanks.
April 17, 2024
Was working fine until I randomly received this error message when trying to check the reviews: Error loading page Domain: NSURLErrorDomain Error Code: -1200 Description: An SSL error has occurred and a secure connection to the server cannot be made.
Thank you for your feedback. As mentioned in our email reply on 18 April, we have resolved the issue. We appreciate your input once again.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more