EasyRoutes Local Delivery

Dec. 2, 2024

After testing many options this App is the one we choose and successfully use for our business. The app is very customizable and we created a workflow that works very well for our specific needs from both the customer experience as well as the scheduling and driver perspective. A coupe examples: -with Bulky items and limited room on the truck we can limit the allowed items per route to not over schedule the routes. - adding orders, custom stops, and re optimizing the routes is no problem allowing us to have the order cutoff point very close to the delivery date. - the notification system is granular enough so that we can communicate very precise what the customer can expect. The day of delivery gets communicates pretty much right after the order comes in and gets added to a route. The delivery time window for that day gets communicated a day before once the order cutoff happened and we wont add any more orders. - that means in most cases we can hit the 30min delivery time window reliably allowing customers to be home without wasting a full day. - the tracking site provides the safety that customers have the latest up to date information. Our current setup reduced our time spend on route planing significantly and more important reduced the amount of customer inquiries about deliveries to almost zero. On top the team is very responsive and open for feedback from the field to improve the app. Definitely the best app out there in our opinion, recommend you give it a try!

Nov. 25, 2024

EasyRoutes has significantly helped our business. Customers are well-informed throughout every step of the delivery process, resulting in increased satisfaction and fewer support inquiries. Highly recommend!

Nov. 22, 2024

This is the best app for route planning (we tried most of them) and the support is very prompt and excellent!

Nov. 21, 2024

Great app with lots of great features that our business relies upon every week. We recently had an issue with Shopify where they removed our API connections and the team at Easy Routes helped us to get back up and running. It was at this time that we realised how much we relied on Easy Routes for our local deliveries.

Nov. 11, 2024

We've been using this software for 3-4 months and are loving it! EasyRoutes is feature-filled without feeling too complicated, and provides day-to-day optimization and reliability to our home delivery program. The app is updated frequently with new features, and the team has been friendly and responsive to all of our inquiries. Many thanks!