Rating

4.9

feedback

128

Reviews

chart

#306

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    2%
  • Less than a month
    14%
  • Less than a year
    64%
  • More than a year
    16%

Reviews Summary

EasyRoutes is highly praised for its exceptional customer service, user-friendly interface, and efficient route planning capabilities. Users appreciate the quick response time from the support team and the continuous updates and improvements made to the app. The app is described as a game-changer for businesses relying on local deliveries, saving time, improving efficiency, and enhancing customer satisfaction. However, some users have mentioned the need for an API to further enhance the app's functionality and integration with other systems. Overall, EasyRoutes is recommended for its seamless integration with Shopify, customizable features, and excellent support.

Highlights

Exceptional customer service and quick response time from the support team
Efficient route planning and user-friendly interface
Continuous updates and improvements to the app
Need for an API to enhance functionality and integration with other systems
Game-changer for businesses relying on local deliveries, saving time, improving efficiency, and enhancing customer satisfaction

Rating Breakdown

  • 5
    95% (122 ratings)
  • 4
    2% (2 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    2% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 28, 2024

Please contact me for a refund. I downloaded to get information. I never set up the account and was charged. Please refund. Thank you Good company. The promptly assisted me. Thank you!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2024

EasyRoute's customer service goes above and beyond! The team is incredibly accommodating to every request and was always happy to troubleshoot. We've tried other delivery platforms in the past and EasyRoutes is hands-down the most intuitive, supportive and functional.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 6, 2024

Great customer service, extremely easy to use. I wouldn’t use any other app for my drivers!!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 23, 2024

Incredibly useful and initiative app. Plus their customer service and response time to questions is top notch. Highly recommend to any organization looking to deploy a local delivery / logistics model.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

May 21, 2024

Great app and easy to use. Much needed for "local" ecommerce. Very responsive developer.

Using app

About 2 months

Total reviews

2

Average rating

5.0

All reviews

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