Rating

4.8

feedback

236

Reviews

chart

#365

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    1%
  • Less than a month
    14%
  • Less than a year
    54%
  • More than a year
    31%

Reviews Summary

EasyRoutes is highly praised for its excellent customer service and user-friendly interface. Users appreciate the app's ability to streamline delivery logistics, provide customer notifications, and offer configurable settings. The constant updates and improvements are also highlighted as a positive aspect. However, some users mention that the app can be expensive for small businesses with tight margins. Issues with driver onboarding and occasional crashes are areas that need improvement. Overall, EasyRoutes is recommended for businesses looking to efficiently manage local deliveries and improve customer satisfaction.

Highlights

Excellent customer service and quick tech support
Streamlining delivery logistics
User-friendly interface and configurable settings
Expensive for small businesses
Issues with driver onboarding and occasional crashes

Rating Breakdown

  • 5
    90% (213 ratings)
  • 4
    8% (18 ratings)
  • 3
    1% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (2 ratings)

Reviews with Text

  • 67% (158)
Review RSS Feed Review RSS Feed

All reviews

4 / 5 Share

March 10, 2026

Using app

4 months

Total reviews

1

Average rating

4.0

4 / 5 Share

March 8, 2026

It's great. There's been a bit of a learning curve as some of the buttons and placement aren't so obvious as to what the next step is. We also build our Wholesale deliveries into our Residential deliveries (and/ or some of our customers get their orders delivered to their workplace) so having an option to add delivery time frames per location (e.g. start time: 7:00 End time: 15:00) would be really helpful as there is a bit of thinking required to accommodate the whole route every week.

Using app

About 1 month

Total reviews

1

Average rating

4.0

5 / 5 Share

March 7, 2026

Amazing app and support

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 7, 2026

Using app

23 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 5, 2026

its pretty straight forward and no one in our company has negative things to share about it

Using app

About 3 years

Total reviews

1

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more