EasyRoutes Local Delivery
EasyRoutes Local Delivery — Best Route Planner for Shopify
Rating
4.9
feedback
134
chart
#368
All reviews
Rating Breakdown
Review RSS Feed
Nov. 11, 2024
We've been using this software for 3-4 months and are loving it! EasyRoutes is feature-filled without feeling too complicated, and provides day-to-day optimization and reliability to our home delivery program. The app is updated frequently with new features, and the team has been friendly and responsive to all of our inquiries. Many thanks!
Oct. 30, 2024
We've tried every routing app out there with no success. There are so many steps and variables for setting up the entire delivery/routing process that it made it impossible to find one that works. We had given up for months and were doing it all manually instead. EasyRoutes has thought of every minor detail perfectly. It saves us over 4 hours per week on delivery planning, their AI is perfect at configuring optimal routes, and our drivers finish their routes over 50% faster. I've never been so happy with a software tool, it solved a HUGE pain point for us. And the support and onboarding has been top class as well.
Oct. 20, 2024
EasyRoute is a pivot part of our business. They continue to innovate and develop the product using real customer feedback. Excited to continue to see the product expand.
July 31, 2024
Very helpful support. We deliver large bulky items locally and the app does what we need it to do!
July 2, 2024
We've tried a few routing apps over the last couple of years and Easyroutes has been by far the best. It was easy to set up and connect to our Shopify store, easy for our drivers to use and has really improved the service we give to our customers who love that they get and ETA and can track the driver live. When ever I have used support they have responded incredible quickly. In fact it is the best support for a digital product that I have ever experienced. They have even implemented new features that I have requested.
June 28, 2024
Please contact me for a refund. I downloaded to get information. I never set up the account and was charged. Please refund. Thank you Good company. The promptly assisted me. Thank you!
Using app
29 days
Total reviews
1
Average rating
5.0
June 17, 2024
EasyRoute's customer service goes above and beyond! The team is incredibly accommodating to every request and was always happy to troubleshoot. We've tried other delivery platforms in the past and EasyRoutes is hands-down the most intuitive, supportive and functional.
June 6, 2024
Great customer service, extremely easy to use. I wouldn’t use any other app for my drivers!!
May 23, 2024
Incredibly useful and initiative app. Plus their customer service and response time to questions is top notch. Highly recommend to any organization looking to deploy a local delivery / logistics model.
May 21, 2024
Great app and easy to use. Much needed for "local" ecommerce. Very responsive developer.
May 13, 2024
Ive tried lots of apps before settling for easyroutes. Overall it is best from what I tested and is a great app with many useful features. It is great for route planning and the notification system works great, and the support team is responsive. I'd definitely recommend it, 10/10.
May 3, 2024
Easy Routes is worth every penny! Highly customizable and every detail has been thoroughly thought out. I would not be able to run my business efficiently without this application. I contacted support to request a feature and less than 24 hours later they pushed through an update with the feature added in. Unbelievable! The developers even asked for my feedback and made additional updates based on my suggestions. Thank you so much to the EasyRoutes team for creating this app and providing tremendous support!
April 30, 2024
This app is by far one of the most valuable assets we have in the backend of our store. We encountered some initial issues, but these were quickly resolved with the right attention to us as customers. Our drivers have also provided positive feedback, expressing their enjoyment of the software and even heading out with bigger smiles!
April 3, 2024
My husband and I run our small business of which one area is suppling fresh local food deliveries around Perth in Western Australia. Very helpful support - much appreciated timely replies. Customers are delighted with delivery notification communication as they know when their fresh food will be arriving at their place. All round brilliant app that has made our life so much easier saving time sorting customer orders and our routes around town. EasyRoutes!
April 3, 2024
Easyroutes is a exellent solution for route planning and route management. Intuative and effective both myself and my delivery team could not now operate without it. Setting up routes fast and agile and proof of delivery is very reliable and now has tracking functionality. Customer support is second to none and often taken care of by the Boris himself. New features and developments are contantly being updated. It has become a core compnent of the eStreet.
March 20, 2024
Fantastic customer support. We had a couple of suggestions that would make the app easier for our drivers to use and the team implemented our suggestions within a matter of days. The app itself is really easy to use and extremely flexible - it does pretty much everything we need it to.
Feb. 10, 2024
Seems legit so far. I had been using a mobile app called "Circuit" for $20 a month. it worked great, but of course doesn't integrate with my store. I had to make some changes to my store setting and subscriptions in order to make it what appears to be seem less. Make sure all of your stores are set up on local delivery shopify feature if you want to use this app. if not you will have to filter through without using a "shipping address." Customer service was within 30 minutes via email even on a Sat. Haven't actually done the delivery yet, but so far everything looks to be in order.
Thank you for taking the time to share your experience and feedback! We're thrilled to hear that the transition from Circuit to our app has been smooth so far and that our customer service met your expectations. I'd like to clarify a point regarding the setup for local delivery. While enabling Shopify's local delivery feature can streamline this process, it's not strictly necessary to use our app effectively. As long as you have a shipping address for an order, which is typically collected at checkout with any shipping method, or can be entered manually for any other kind of order, our app can handle it. We designed it to be versatile and accommodating to various operational needs. Your insight helps us better support our users and improve our service. We look forward to assisting you with your deliveries and are here to help should you have any questions or need further assistance. Thank you once again for your kind words and for choosing our app!
Feb. 8, 2024
I use this to deliver my baked goods- customer service is extremely responsive, they help with any problems I have, and the actual app has provided a great benefit to my customers. My favorite part is the fact customers can live track their delivery when the driver is 1 stop away!