EasyRoutes Local Delivery

The reviews are overwhelmingly positive, with many merchants praising the app for being easy to use, straightforward to configure, and highly effective for local delivery and route management. Users frequently mention that it saves time, reduces admin work, improves delivery efficiency, and integrates well with Shopify. Customer support is another major strength: reviewers repeatedly describe the team as responsive, helpful, patient, and willing to act on feedback. Several merchants also value features like route building, customer notifications, live tracking, photo proof of delivery, and flexible seat-based pricing on busy days. The main negatives are relatively limited but consistent. Some users mention a learning curve, unclear button placement, or a need for more training videos and better onboarding. A few reviews request additional functionality such as live ETA updates, more driver autonomy, route ordering options, delivery time windows by location, and clearer visual indicators for assigned orders. There are also a handful of complaints about pricing being too expensive or wanting a cheaper plan, plus isolated technical issues such as driver login/SMS problems, app crashes, and support contact limitations. Overall, the app is seen as strong and reliable, with most criticism focused on refinement, pricing, and a few edge-case bugs rather than core functionality.