Rating

4.7

feedback

123

Reviews

chart

#1,834

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    3%
  • Less than a month
    37%
  • Less than a year
    42%
  • More than a year
    15%

Reviews Summary

The Shopify app has received overwhelmingly positive reviews from users, with many praising the app's functionality and ease of use. Customers have highlighted the exceptional customer support provided by the team, noting their responsiveness, helpfulness, and willingness to go above and beyond to assist with any issues or customizations. Users appreciate the user-friendly interface, seamless integration with their stores, and the quick setup process. The app's ability to work across multiple plans and its flexibility in customization have also been commended. However, there were a couple of negative reviews mentioning issues with CSV file handling and limitations in scalability, as well as difficulties in accessing the app for some users.

Highlights

Positive customer support and responsiveness
User-friendly interface and easy setup process
Flexibility in customization and seamless integration
Issues with CSV file handling and limitations in scalability
Difficulties in accessing the app for some users

Rating Breakdown

  • 5
    93% (114 ratings)
  • 4
    3% (4 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (4 ratings)

Reviews with Text

  • 97% (119)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 5, 2025

Not only is this a great / useful app. But the support team have been amazing. I can't express how great and responsive (and kind) the whole team are. And it seems they support almost 24hours per day. So no matter which time zone in sure they can assist rapidly. Highly recommended.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your fantastic feedback. We truly appreciate your review and are happy that we've served you precisely as you need us to. Should you need any additional help or have feedback about our app, just contact our 24/7 support. We are always nearby to assist you as soon as possible. Best regards. Dmytro, NexusMedia team.

5 / 5 Share

Nov. 4, 2025

This is the best app for this functionality. It outperforms competitors with its user‑friendly interface and simple setup. I was also very impressed by the quality and speed of the support team. They assisted me in installing the app widget in a custom location on my site—something I had struggled with—at no additional cost.

Store

BestKeyShop

Using app

5 days

Developer Reply

Hi, Thank you so much for your great feedback and really kind words! It's really lovely to hear that you like our product and find it top in the niche. Thanks! If you have any feature suggestions, notice any functionality gaps, or need additional assistance, simply reach out to our 24/7 support team. We'll do our best to handle this as soon as possible! Best regards. Dmytro, NexusMedia team.

5 / 5 Share

Oct. 29, 2025

Very responsive support and very good !

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you for your kind words and excellent feedback. Should you need any help, just contact our 24/7 support team. We are always nearby to assist you ASAP. Best regards, NexusMedia team.

5 / 5 Share

Oct. 22, 2025

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 17, 2025

We love this app! It works seamlessly with our store and the customer support staff is responsive, fast and efficient. We highly recommend this fitment app for your Shopify store.

Using app

About 1 year

Total reviews

13

Average rating

4.8

Developer Reply

Hi, Thank you for your warm words and really great review. We genuinely appreciate it. It was a pleasure to assist you. If you need additional help or have questions, please feel free to contact our 24/7 support team. We are always nearby to help as soon as possible. Kind regards, NexusMedia team.

All reviews

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