Rating

4.7

feedback

113

Reviews

chart

#1,744

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    2%
  • Less than a month
    39%
  • Less than a year
    40%
  • More than a year
    18%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising the outstanding customer support provided by the team. Users appreciate the app's functionality in improving search capabilities on their Shopify stores and the ease of customization to tailor the search form to their specific needs. The support team is highlighted for being responsive, knowledgeable, and going above and beyond to assist users with setup, troubleshooting, and customizations. Additionally, the app is commended for its wide range of options for connecting products with filters, making it convenient for users to enhance their online store's search functionality.

Highlights

Outstanding customer support and responsiveness
App functionality and customization
Ease of use and search capabilities
Wide range of options for product filters
Positive user experience and high recommendation

Rating Breakdown

  • 5
    93% (105 ratings)
  • 4
    4% (4 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (3 ratings)

Reviews with Text

  • 97% (110)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

July 9, 2025

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 2, 2025

Outstanding support and amazing app! Just literally receive all i was dreaming about! Tnx!

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you so much for the great review and warm words. We appreciate it! If you need additional help or have any questions, please get in touch with our 24/7 support team. We are always nearby to assist you as soon as possible. Best regards, The NexusMedia team.

5 / 5 Share

June 1, 2025

Top notch support, very happy with both the app and the staff behind the scenes. Huge shoutout to Nina for always being able to help.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you so much for your fantastic feedback and kind words! We truly appreciate it. It's an honor to serve such a great client. Should you need additional help or have any questions, please contact our 24/7 support team, and we'll do our best to assist you as soon as possible! Best regards, The NexusMedia team.

1 / 5 Share

May 13, 2025

While the app delivers the visual appeal and functionality we were aiming for, its handling of CSV files is a major drawback. The inability to upload new CSVs without overwriting existing data severely limits scalability. Additionally, the export function produces proprietary structured data that’s impossible to work with, making it frustrating to match or update product information efficiently. If you're looking to build and manage your own product database, this app introduces unnecessary complications and inefficiencies. Not recommended for catalog management at scale.

Using app

4 months

Total reviews

3

Average rating

3.7

Developer Reply

Hi, Thank you so much for your detailed feedback and for sharing your experience with EasySearch. We truly appreciate your time and your honest insights, which highlight both the strengths and the current limitations of our app. You're absolutely right that uploading a new CSV file currently overwrites any existing data. As for the export format, we’d like to clarify that it was originally designed to serve as a backup of your EasySearch configuration, rather than a structured export for editing or reimporting as part of a regular workflow. That said, we completely understand your point, and it makes total sense. We're already working on improving this and plan to make the export format much more flexible and user-friendly to better support of ongoing product data management. In the meantime, if you need help customizing or handling data in a specific way, our support team is here and happy to assist however we can. Thanks again for your honest review. Your feedback truly helps shape the direction of EasySearch, and we're committed to supporting our merchants every step of the way. Best regards, NexusMedia team

5 / 5 Share

March 21, 2025

Team Nexus has gone above and beyond in dealing with my store and me being super picky about how their stuff works for me. They have been super super accommodating and making all "app wishes" work.

Using app

About 2 years

Total reviews

12

Average rating

5.0

Developer Reply

Hi, Thank you for the great feedback! We highly appreciate it. It was a pleasure to assist you and make things work just the way you need it! Should you need additional help, just contact our 24/7 support. We are always nearby to assist. Best regards, The NexusMedia team.

All reviews

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