Year Make Model ‑ EasySearch
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Excellent customer service. Grateful for their quick responses.
Hi! Thank you so much for taking the time to share your wonderful feedback! ✨ We’re really glad to hear you’re happy with our customer service and quick responses. Providing quick and helpful support is always our priority! Our team is here for you 24/7 whenever you need us 😊 Best regards, Alyona | NexusMedia Support Team
Anytime there is an issue, they answer very quickly and fix same day. I love their support and staff is friendly! Alyona has been very helpful
Hi! Thank you so much for your lovely feedback! 😊 We’re really happy to hear that you’re satisfied with our support and that we’ve been able to help quickly whenever needed. It’s always a pleasure to assist you, and I truly appreciate your warm words. Our support team is available 24/7, so please feel free to reach out anytime you need help 😉 Best regards, Alyona | NexusMedia Support team
The app is incredible. The support is quick, friendly, and amazing. Tetiana helped me get everything set up and their developer team set us up with an amazing design.
Hello! Thank you so much for your wonderful review! We sincerely appreciate you taking the time to share your experience with us and were absolutely delighted to help you get everything set up 🤗 I passed your kind words along to our development team as well. We're always here whenever you need quick and friendly assistance) Wishing you and your business continued growth and success! Tetiana | NexusMedia Support Team
The support team, especially Kateryna Stepanova and Mykola Fedak, has been very responsive and helpful throughout the setup process. They clearly explained how EasySearch works, including the different ways to build and manage the search database, whether through CSV uploads, manual product tags, or integrations like Turn 14 Distribution. Their guidance was detailed and easy to understand, and they were proactive in following up to ensure everything was going smoothly. Great customer service and willingness to assist whenever needed.
Hi! Thank you so much for your kind review! It truly means a lot to our whole team 😊 It’s great to hear that the setup process was clear and that our guidance was helpful along the way. We’re really happy we could support you with configuring EasySearch. If you ever need anything in the future, we’re always here to help. Best regards, Kateryna | NexusMedia Support Team
Alyona Petrova = fast, reliable and accurate help!
Hi! Wow, thank you for such kind feedback! 😊 It truly means a lot to know that my assistance was helpful. I’m always happy to assist, and our team is here 24/7 whenever you need any help with the app. Thank you again for your trust and support! 🙌 Best regards, Alyona | NexusMedia Support Team
The team have been a great help in getting the app working on our store. Excited to launch our new theme with the integration!
Hi! Thank you so much for your wonderful review! 😊 It was a pleasure working with you on the integration, and we’re really excited to hear that you’re getting ready to launch your new theme! Wishing you a successful launch, and please know that our team is always here for you 24/7 if you ever need any assistance 🙌 Best regards, Alyona | NexusMedia Support Team
works great for us. Very responsive to any issues that may arise
Hi there! Thank you for your kind words! 🤗 But most of all, thank you for your trust and for staying with us through the years. It's been a while since we started our partnership, and it's been a great pleasure. And we're excited to keep supporting your business in the future. As always, we're here for you, should you face any difficulties or questions. 😉 Thanks, Tanya | NexusMedia Support team
After trying several options, this app stands out as the best — hands down the easiest to set up from the start, and just as easy to modify when you're adding new products down the line. What really sets them apart is their customer service. They offer personalized customization to make the search function seamlessly match your website's look and feel, and they genuinely take the time to get every detail exactly right. I 100% recommend this app to anyone looking to add a Vehicle Search function to their Shopify store. A special shoutout to Karina and Alyona for going above and beyond to help us get the search function perfectly integrated with our header — truly exceptional support!
Hi there, Thanks so much for such an amazing review! This honestly made our whole team so happy, but especially Alyona and me 😊 It was a real pleasure working with you and helping bring the search form exactly the way you wanted it to look and function on your store. And thank you for trusting us with the header integration and all the little details along the way! We’re always happy to help, and honestly, already looking forward to your next customization ideas 😉 Best, Karina | NexusMedia Support team
Alyona was great to deal with. My Easy Search database stopped working due to an issue caused when product tags were changed during SEO work. She quickly identified the problem and imported a new database, getting everything back up and running within about an hour. Really fast, effective support - excellent experience with Nexus.
Hi! Thank you so much for your kind words! It was a pleasure assisting you, and I’m really glad we were able to quickly identify the issue and get your database back up and running smoothly again. We truly appreciate your trust in our app and support team. If you ever need anything else, we’ll always be happy to help! Best regards, Alyona | NexusMedia Support team
I’ve been using this app for a while now, and I have to say—it’s been a great experience overall. The app itself is smooth, easy to use, and actually delivers on what it promises, which is rare these days. Everything feels well thought out and reliable. What really stands out, though, is the service. Anytime I’ve had a question or needed help, the support team has been responsive, professional, and genuinely helpful. It makes a big difference knowing there’s real support behind the product. Highly recommend both the app and the service—they’ve done a great job.
Hi, Thank you so much for the outstanding feedback and kind words! We highly appreciate it! Should you need additional help, have any questions, or need store customization, just contact our 24/7 support team. We are always here to assist you ASAP. Best regards, Dmytro | NexusMedia Product team
We've been using this app for almost three years and have had nothing but good experiences with it. It's very easy to implement and configuration is a breeze. Their support staff (especially Alyona!) have been very helpful whenever we need their assistance. If you're in the market for a great vehicle selection app for your Shopify store, this is the one to get!
Hi, Thank you for your great feedback and really kind words! Your recommendation is really important for us! Thanks! Should you need any help, have questions, or need store customization - simply contact our 24/7 support team. We are always here to assist you ASAP! Best regards, Dmytro | NexusMedia Product team
Alyona was very helpful and quick to respond. She understood what we were trying to accomplish and gave us great feedback on how we could achieve our goal. We are new to YMM-EasySearch - but our initial testing looks like it's going to be a homrun for us. Thanks for your help Alyona
Hi, Thank you for your great feedback and warm words! If you need additional help, have any questions, or need store customization - simply contact our 24/7 support team. We are always here to assist you as soon as possible! Best regards, Dmytro | NexusMedia Product team
Awesome support team that answers and responds to all emails quickly. Highly recommend this plugin as it works as intended. Shoutout to Nina for making NexusMedia a pleasure to deal with :)
Hi, Thanks for your great review and kind words! Your recommendations are extremely helpful for us. Should you need additional help or have any questions, just contact our 24/7 support team. We are always nearby to assist you. Best regards, Dmytro | NexusMedia Product team
Kateryna, Nina, Mykola, and Ilia have been extremely helpful throughout the process. Their customer support is friendly, responsive, and highly knowledgeable. They provided valuable assistance in successfully implementing the filtering system on our store.
Hi, Thanks for the awesome feedback and warm words. It was a pleasure to assist you. If you need any additional assistance, have questions, or need customizations, just contact our 24/7 support team. We are always here to help you as soon as possible. Best regards, Dmytro | NexusMedia Product team
Thanks for help Ms Karina , 5/5, fast af
Hi, Thank you for the review and kind words! If you need further help or you have any questions, just contact our 24/7 support team. We are always nearby to assist you ASAP. Best regards, Dmytro | NexusMedia Product team
The customer support has been hugely valuable and helpful, shout out to Alyona for all their help!
Hi, Thank you so much for a great review! It was a pleasure to help you. Should you need additional help or have any questions, just contact our 24/7 support team. We are always here to assist as soon as possible. Best regards, Dmytro | NexusMedia Product team
I love this app - it has everything I need in order to create the year/make/model/fitment lookup in my store. It has the features, look, design and function that I want. Most important, they have been very responsive and are always available to help and assist in any way possible with quick responses. I will use this app on all of my sites.
Hi, Wow, thank you so much for such awesome feedback and kind words. BTW, we love to have you as our client; it's a real pleasure to work with such great people. Thanks! Should you need any help or have questions, just contact our 24/7 support team. We are always nearby to assist as soon as possible. Best regards, Dmytro | NexusMedia Product team
Alyona was brilliant from start to finish and met all of my design requests. 100% would recommend.
Hi, Thank you so much for the great review and kind words! It's very important for our team. Should you need additional help or have any questions, just contact our 24/7 support team. We are always nearby and will do our best to assist you in the best way! Warm regards, Dmytro | NexusMedia Product team
We have used this app for many years now. The agents, especially Alyona, Karina, and Mykola are all very responsive. They were able to do some custom coding to get the EasySearch exactly how we needed it. Highly recommend!
Hi, Wow, thank you so much for the great feedback and for being our client for so long! It means a lot for our team! If you need additional customizations or have any questions, just contact our 24/7 support team. We are always nearby and will do our best to assist you as soon as possible. Best regards, Dmytro | NexusMedia Product team
Alyona was great. Answered my questions & got my issue figured out fast. Thanks again Alyona!
Hi, Thanks for your great feedback and kind words! Highly appreciate it! If you need additional help or have questions, don't hesitate to contact our 24/7 support team. We are always nearby! Best regards, Dmytro | NexusMedia Product team
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