Year Make Model ‑ EasySearch
The Shopify App has received overwhelmingly positive reviews from users, with many praising the excellent customer service provided by the support team. Users highlighted the quick responses, friendly staff, and helpful assistance they received, particularly mentioning team members like Alyona, Kateryna, Nina, Mykola, and others. The app itself was described as incredible, easy to use, and effective in delivering on its promises. Users appreciated the personalized customization options and seamless integration with their Shopify stores. Overall, the app was commended for its smooth functionality, user-friendly interface, and top-tier customer support.
Review RSS feed
Excellent customer service. Grateful for their quick responses.
Hi! Thank you so much for taking the time to share your wonderful feedback! ✨ We’re really glad to hear you’re happy with our customer service and quick responses. Providing quick and helpful support is always our priority! Our team is here for you 24/7 whenever you need us 😊 Best regards, Alyona | NexusMedia Support Team
Anytime there is an issue, they answer very quickly and fix same day. I love their support and staff is friendly! Alyona has been very helpful
Hi! Thank you so much for your lovely feedback! 😊 We’re really happy to hear that you’re satisfied with our support and that we’ve been able to help quickly whenever needed. It’s always a pleasure to assist you, and I truly appreciate your warm words. Our support team is available 24/7, so please feel free to reach out anytime you need help 😉 Best regards, Alyona | NexusMedia Support team
The app is incredible. The support is quick, friendly, and amazing. Tetiana helped me get everything set up and their developer team set us up with an amazing design.
Hello! Thank you so much for your wonderful review! We sincerely appreciate you taking the time to share your experience with us and were absolutely delighted to help you get everything set up 🤗 I passed your kind words along to our development team as well. We're always here whenever you need quick and friendly assistance) Wishing you and your business continued growth and success! Tetiana | NexusMedia Support Team
The support team, especially Kateryna Stepanova and Mykola Fedak, has been very responsive and helpful throughout the setup process. They clearly explained how EasySearch works, including the different ways to build and manage the search database, whether through CSV uploads, manual product tags, or integrations like Turn 14 Distribution. Their guidance was detailed and easy to understand, and they were proactive in following up to ensure everything was going smoothly. Great customer service and willingness to assist whenever needed.
Hi! Thank you so much for your kind review! It truly means a lot to our whole team 😊 It’s great to hear that the setup process was clear and that our guidance was helpful along the way. We’re really happy we could support you with configuring EasySearch. If you ever need anything in the future, we’re always here to help. Best regards, Kateryna | NexusMedia Support Team
Alyona Petrova = fast, reliable and accurate help!
Hi! Wow, thank you for such kind feedback! 😊 It truly means a lot to know that my assistance was helpful. I’m always happy to assist, and our team is here 24/7 whenever you need any help with the app. Thank you again for your trust and support! 🙌 Best regards, Alyona | NexusMedia Support Team
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.