Year Make Model ‑ EasySearch
Shopify Year Make Model Search. Auto Parts Search
Rating
4.8
feedback
150
chart
#1,977
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
1%
-
Less than a month
23%
-
Less than a year
45%
-
More than a year
30%
Reviews Summary
The reviews for this Shopify app are overwhelmingly positive, with users praising the exceptional customer service and support provided by the app developers. Many users highlighted the quick response times, helpfulness, and willingness of the customer service team to go above and beyond to resolve any issues. Users also mentioned that the app was easy to use and had a wide range of functionalities that improved their online store's search capabilities. On the negative side, there were a few reviews mentioning difficulties with app functionality, such as incorrect search results and complications with database searching for specific products.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Jan. 15, 2025
The customer service is very responsive and helpful.
Hi, Thank you so much for the great feedback! It was a pleasure to assist you. Should you need further help, feel free to contact our 24/7 support team. Best regards, The NexusMedia team.
Jan. 4, 2025
You can not even get into the app it just takes you to an upgrade page So much for a free trial Literally the worst app i have even seen
Hi there, Thanks for your feedback. I am sorry you had a confusing experience with Shopify's billing system. Here is how it works for free trials: 1. When you install an app, you're prompted to approve a charge for the chosen plan before you can begin using the free trial. 2. No payment is taken during the trial period. If you uninstall the app before the trial ends, you won't be charged. 3. If you decide to keep using the app beyond your free trial, the subscription charge will start automatically after the trial ends. It sounds like you only saw the subscription charge page and might not have realized that Shopify requires this step to activate the trial. I understand it can be confusing if you're new to how billing approvals work on the Shopify App Store. If you'd like to give EasySearch another try (it's completely free for the trial period), we'd be happy to help you set it up correctly. Just contact our 24/7 support team via: [email protected] Best regards, The NexusMedia team.
Dec. 20, 2024
It's been very easy to use and the speed in which customer service responds to requests is phenomenal. Our sales have drastically increased since we implemented this app.
Hi, Thank you so much for the great feedback! We appreciate your kind words and high estimation of our work. It's also great to know that EasySearch positively impacted your business. Just awesome! Should you need further assistance with EasySearch or any of our apps - don't hesitate to contact our 24/7 support team. We are always here to help. Best regards, The NexusMedia team.
Dec. 10, 2024
Greatest customer service ever! Respond back within hours and got me taken care of. Grest value and information.
Hi, Thank you so much for the great feedback! We are happy you are satisfied with our customer service. If you need additional help or have any questions - don't hesitate to contact our 24/7 support team. We are always nearby to assist as soon as possible. Warm regards, The NexusMedia team.
Dec. 9, 2024
Once you get over the learning curve or fear of migration from eBay it's not so bad, support has been prompt and helpful along the way :) thank you!
Hi, Thanks for your feedback! We appreciate your time and kind words. Should you need further assistance or consultations - feel free to contact our 24/7 support team. We are always here to help! Best regards, The NexusMedia team.
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