All reviews

Rating Breakdown

  • 5
    95% (142 ratings)
  • 4
    2% (3 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    1% (2 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 15, 2025

The customer service is very responsive and helpful.

Using app

9 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you so much for the great feedback! It was a pleasure to assist you. Should you need further help, feel free to contact our 24/7 support team. Best regards, The NexusMedia team.

1 / 5 Share

Jan. 4, 2025

You can not even get into the app it just takes you to an upgrade page So much for a free trial Literally the worst app i have even seen

Using app

6 minutes

Total reviews

2

Average rating

3.0

Developer Reply

Hi there, Thanks for your feedback. I am sorry you had a confusing experience with Shopify's billing system. Here is how it works for free trials: 1. When you install an app, you're prompted to approve a charge for the chosen plan before you can begin using the free trial. 2. No payment is taken during the trial period. If you uninstall the app before the trial ends, you won't be charged. 3. If you decide to keep using the app beyond your free trial, the subscription charge will start automatically after the trial ends. It sounds like you only saw the subscription charge page and might not have realized that Shopify requires this step to activate the trial. I understand it can be confusing if you're new to how billing approvals work on the Shopify App Store. If you'd like to give EasySearch another try (it's completely free for the trial period), we'd be happy to help you set it up correctly. Just contact our 24/7 support team via: support@nexusmedia-ua.com Best regards, The NexusMedia team.

5 / 5 Share

Dec. 20, 2024

It's been very easy to use and the speed in which customer service responds to requests is phenomenal. Our sales have drastically increased since we implemented this app.

Store

FLATED

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you so much for the great feedback! We appreciate your kind words and high estimation of our work. It's also great to know that EasySearch positively impacted your business. Just awesome! Should you need further assistance with EasySearch or any of our apps - don't hesitate to contact our 24/7 support team. We are always here to help. Best regards, The NexusMedia team.

5 / 5 Share

Dec. 10, 2024

Greatest customer service ever! Respond back within hours and got me taken care of. Grest value and information.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for the great feedback! We are happy you are satisfied with our customer service. If you need additional help or have any questions - don't hesitate to contact our 24/7 support team. We are always nearby to assist as soon as possible. Warm regards, The NexusMedia team.

5 / 5 Share

Dec. 9, 2024

Once you get over the learning curve or fear of migration from eBay it's not so bad, support has been prompt and helpful along the way :) thank you!

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thanks for your feedback! We appreciate your time and kind words. Should you need further assistance or consultations - feel free to contact our 24/7 support team. We are always here to help! Best regards, The NexusMedia team.

5 / 5 Share

Nov. 27, 2024

Customer service with this app is top notch. Fast, knowledgeable and always willing to help with extensive directions. They have gone over and above for us and I would highly recommend. thank you for all your help!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thanks for the bright feedback! It was a pleasure assisting you with the app setup. You can always rely on our fast and high-quality support. Don't hesitate to contact us if you need further help or have any questions. We are online 24/7. Best regards, The NexusMedia team.

5 / 5 Share

Nov. 27, 2024

Customer service is incredible. They answered all my questions and helped my problem solve how I should structure my data to get the results I needed. Highly recommend!

Using app

22 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thanks for your review and recommendation! We highly appreciate it! Should you need any further assistance, feel free to contact our 24/7 support team. We are always near to help! Best regards, The NexusMedia team.

5 / 5 Share

Nov. 17, 2024

Great app with a prompt and helpful support team. It offers a wide range of options for connecting products with filters, which we found to be very convenient. Highly recommend!

Using app

13 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you for the awesome feedback and your recommendation. We appreciate it! Should you need further help or consultation with EasySearch or any of our apps - feel free to contact our 24/7 support team. We are always online to assist you as soon as possible. Best regards, The NexusMedia team.

5 / 5 Share

Nov. 6, 2024

We use this app for non-car products, and it's flexible enough to work well. Our company makes and sells fiber arts equipment; we needed an easy way for customers to find repair parts on our website. It wasn't hard to set up EasySearch for these products and parts, though they're very complicated. Website visitors have been able to find and purchase the parts they need, with fewer mistakes and hassles for everybody.

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Hi there, Thank you very much for your feedback and high rating of the app. We are happy you find EasySearch helpful and it’s fantastic to see how you’ve customized it for your business needs. If you ever need any assistance or consultation on using EasySearch, please don’t hesitate to reach out to our 24/7 support. We’re always here to help. Warm regards, The NexusMedia team.

5 / 5 Share

Oct. 2, 2024

Very good app. This app solved me my problem with classic filter because thip app have no limit

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you for the great feedback! We appreciate it. Should you need any help with EasySearch or any of our apps - feel free to contact our 24/7 support team. We are always here to help. Best regards, The NexusMedia team.

5 / 5 Share

Sept. 25, 2024

Great customer service. They were responsive and very helpful when my team and I were having issues. They got it fixed for us in a matter of days. Thanks Nexus!

Using app

About 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, Thank you for the review and kind words. It's a great reward to know that our client is happy! Should you need additional help with EasySearch or any of our apps, just let us know. Our 24/7 support team is always here to help. Best regards, The NexusMedia team.

5 / 5 Share

Sept. 23, 2024

Amazing team to work with. Super fast on responses, easy to work with, and they understand what needs to get done.

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you so much for the great feedback! It was a pleasure to help you with your request! If you have any other inquiries or need additional help - feel free to contact our 24/7 support team. We are always here to assist you. Best regards, The NexusMedia team.

5 / 5 Share

Sept. 20, 2024

The customer support and developers were awesome, helping us set up exactly what we wanted to set up. Would definitely recommend.

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Hi, Thank you for taking the time for this review! We highly appreciate it! Satisfied customers are our main priority, and we do everything possible to make you happy with our products and services. So, should you need further assistance, just let us know. Our 24/7 support team will do its best to help you. Warm regards, The NexusMedia team.

5 / 5 Share

Sept. 20, 2024

Easy search is a great app and the customer support officers are wonderful aswell. Great app for starters

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello, Thank you so much for the feedback! We hope you are going to succeed in your business. If you need any assistance with EasySearch, just contact our 24/7 support team, and we'll do our best to help! Best regards, The NexusMedia team.

5 / 5 Share

Sept. 11, 2024

Wonderful support. New to this app but loving it so far. Quick to resolve issues.

Using app

14 days

Total reviews

5

Average rating

5.0

Developer Reply

Hi, Thank you for your great feedback! We appreciate it! Should you need further assistance, please contact our 24/7 support team. We are here to help. Warm regards, The NexusMedia team.

5 / 5 Share

Aug. 24, 2024

the customer service team is fantastic

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you for the awesome feedback! We are happy you like our service! Should you need further help with EasySearch or any of our apps - just contact our 24/7 support team. We are always here to help. Best regards, The NexusMEdia team

5 / 5 Share

Aug. 13, 2024

The team here at NexusMedia are very helpful, and the YMM is great for the price. Definitely recommend.

Using app

22 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you for the great feedback and high praise for our team. We highly appreciate it! Should you need further help with EasySearch or any of our apps - just contact to ou 24/7 support team. We are always glad to help! Best regards, The NexusMedia team!

5 / 5 Share

Aug. 9, 2024

Highly recommend this app. The support is unapparelled, and it works like a dream. Very rare to see this level of support for a shopify add on application.

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thanks for the recommendation and your great review! We appreciate that! Should you need additional help with EasySearch or any of our apps - just contact our 24/7 support team. Best regards, The NexusMedia team.

5 / 5 Share

Aug. 9, 2024

This application greatly improves navigation for customers needing a specific part on my store. The Nexus Media support team is fantastic. Nexus designed and installed the application for me with prompt and clear communication throughout the process. I 100% recommend this app mainly due to the customer service that comes along with it.

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for taking the time to leave feedback. We highly appreciate it, and it's great to know you are happy with our service! If you need additional help with EasySearch or any of our apps - just contact our 24.7 support team. We are always here to assist you. Best regards, The NexusMedia team.

5 / 5 Share

July 30, 2024

Game changing app for us. The app is straight forward to use and the support has been outstanding (and fast!) Helped get us up and running in a very short amount of time. Everyone we dealt with was customer focused and gave very clear explanations and great mockups of ideas for what we were trying to accomplish. Look no further for your YMM app, this is the one you need.

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for this awesome review! It was a pleasure helping you with the app adjustments. Thanks for your recommendation - this is really important to us. If you need any help with EasySearch or any of our apps - feel free to contact our 24/7 support team. We are always here to help you! Best regards, The NexusMedia team.