All reviews

Rating Breakdown

  • 5
    93% (64 ratings)
  • 4
    1% (1 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    3% (2 ratings)

Reviews with Text

  • 99% (68)
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5 / 5 Share

Oct. 28, 2020

This is a simple and intuitive app, works exactly as it says and meets my video needs perfectly. Their support is top notch. Fast turnaround. It didn't work completely right after the install. App support responded to my support even on a Sunday via email, and was able to get the issue fixed in a timely and effective manner. Thank you.

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 30, 2020

This app works really well. We have been using it for a long time now without any issues. Developers are very friendly, they helped with playing videos on loop and also with displaying different video sizes. We are working on adding new videos all the time as products with embedded videos generally preform better. I would encourage every store owner to give this app a go.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 29, 2020

Adds videos to your product images quite easily. Great customer support! We had a few formatting issues at the beginning, but their dev team solved them quickly. Fast forward almost a year, we had a weird occurrence of product description text going behind the product images due to something in the app's coding. Again, their customer support and dev team was on top of it, solved the issue quickly, and without hesitation.

Using app

10 months

Total reviews

6

Average rating

4.8

5 / 5 Share

May 11, 2020

Had trouble when installing the app, but the awesome customer service immediately accessed my account and fixed the issue. Great app, highly recommended.

Using app

About 23 hours

Total reviews

21

Average rating

4.9

5 / 5 Share

April 29, 2020

Does what it says. Adds video to product carousel. It didn't work at first, we are using shogun the page builder. But one quick contact to support and it was fixed in 24 hours! Great product and support. Thx!

Using app

About 21 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2020

We love that we can offer a video as one of our product thumbnails and this app makes it really easy! It mysteriously stopped working for a bit but their customer service was on it when I let them know and fixed it right away.

Using app

11 months

Total reviews

9

Average rating

4.2

5 / 5 Share

Nov. 12, 2019

easy to install and works instantly. Instruction are also very clear and easy to follow. Great app!

Using app

About 2 hours

Total reviews

9

Average rating

5.0

2 / 5 Share

Nov. 17, 2019

video starts approx 7 to 10 second delay.customer not wait for video so no use if video run after 10 seconds. support is good but product not worth . How to remove junk of your app which is showing in meta ?

Using app

About 1 month

Total reviews

5

Average rating

1.2

Developer Reply

Thank you for your review! Our app allows you to add YouTube and Vimeo videos, we don't host videos on our servers. There always is some delay as YouTube/Vimeo should initialize and preload some part of the video. It works in the absolutely same way when you embed YouTube/Vimeo code to your page. I'm afraid we can't make YouTube or Vimeo to load videos faster, that's out of our control, sorry.

5 / 5 Share

Oct. 29, 2019

très bonne appllication simple et efficace pour mettre video sur page produit Le support hotline est super efficace et disponible

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 24, 2019

Very useful and very simple to use in pop-up mode as in Gallery mode the thumbnail mask our product reviews...

Using app

About 1 hour

Total reviews

16

Average rating

4.9

5 / 5 Share

Sept. 12, 2019

Really good app!! At first it didn't work properly on my theme, but NexusMedia got it fixed right away. I definitely recommend it.

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 9, 2019

This app is great and the team behind it is even better with their support. I hit a snag due to theme customization I was doing and they quickly responded to help me resolve it and get it working.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 8, 2019

The app was not functioning properly with my Brooklyn theme, but after contacting support they quickly configured it to work with my website. Really helpful and quick to respond!

Using app

25 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 23, 2019

Works perfectly and prompt support when required. Has good customisation options and does what it says on the tin.

Using app

Over 3 years

Total reviews

4

Average rating

4.8

5 / 5 Share

June 27, 2019

I used this app so i could add videos along with the images under the main product image. It is very neat and easily found. The Easy team were a great help when a little adjusting was required to the script of my theme. Delighted with the outcome and highly recommend the app and the support team.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 26, 2019

Amazing! I definitely recommend for anyone willing to work with product video. The set up is easy at the first time video was not in the size I was willing for, then I've contacted the support the solved my issue straight forward in less than 24 hours. Very friendly staff! customer service is definitely 5 stars. Ada H

Using app

4 months

Total reviews

5

Average rating

4.8

5 / 5 Share

May 10, 2019

Works great! Easy to use... Had a few problems at first but i contacted the support and they was very responsive to my inquires and issues. Thanks!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 12, 2019

Good app. did not work out of the box with the image zoom effect app we had installed and the support fixed it quickly. Good guys. I recommend.

Using app

28 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 26, 2019

I really like this app. It gives me the ability to offer product information in video form without hogging screen real estate. And to confirm what was written in other reviews, the support staff was amazing. I had an issue with an older theme and Tetiana and her software footsoldiers went to work immediately and solved my issue. Great app! Great support. Rod Machado

Using app

2 days

Total reviews

5

Average rating

5.0

5 / 5 Share

March 26, 2019

A great wee app that quickly and easily adds in YouTube or Vimeo videos to your product galleries. OK, it's easy enough to add these into a product description, but it's so much nicer to have videos where they should be; with the images. I had a bit of a problem in that I could only realistically use the 'pop-up' feature. This was great on desktop or mobile (always nice when mobile image features work correctly!). However...when I set the videos to be viewed 'as a gallery' - they slipped off my mobile screen. desktop was still fine. So, after just getting along for a while, being mostly happy, I thought I'd ask if they could perhaps sort the problem. Apparently my theme was probably causing the problem (even though it's just the free theme, 'Venture'). However, they worked at it...took a little while but now it's perfectly responsive. On mobile, portrait, landscape or desktop mode (again both orientations) and on desktop, resizing the window -it just gets on with the job, situated in the same space as the normal images. there is one caveat (I believe) - in that on mobile portrait and when the desktop is resized down, the video area becomes square, rather than 16:9. For 'normal' videos, this would of course be a problem - but as these are product videos and the product is located in the centre of the screen - all is fine. So - all in all, very happy and well recommended :-)

Using app

20 days

Total reviews

14

Average rating

4.9