CedCommerce eBay Integration
Effortlessly sell on eBay to improve sales
Rating
4.7
feedback
1,294
chart
#522
All reviews
Rating Breakdown
Review RSS Feed
Sept. 11, 2024
Update - Support has seemingly fixed the situation, but only time will tell for sure. ------------------- Having used this for at least a year now, I can say that this app is not great. The UI is very clunky; lack of filtering options. Doesn't sync eBay/Shopify quantity properly, so I frequently end up over selling or not having the order from eBay brought over to Shopify becasue Shopify is out of stock and eBay isn't. Whenver I contact support about this, it's always 'Okay, we've synced it for you'. Never 'I can see this is a problem, and this is what we'll do to fix it going forward'.
Dear Customer, Thanks for sharing the honest feedback and your concerns. Our team is committed to resolve all your concerns and will stay connected with you till it get resolved. We are their 24x7 to help our clients better and resolve their problems. Your feedback is extremely important to us, and we're truly disappointed that we didn't meet your expectations. Please know that we take your concerns very seriously, and we are committed to resolving this matter to your satisfaction. Thank you again for bringing this to our attention. Best regards, CedCommerce
June 5, 2024
Can be a bit confusing for a novice, but the customer support is amazing and helped me to overcome any issues I had. Would definitely recommend!
Nov. 28, 2023
Had some issues with my product inventory being synched properly with my Shopify store, but the help chats are very good, as long as you're up late in the US (when it's working hours overseas.)
Nov. 19, 2023
Was having issues with operating the app but the help center team was very responsive and attentive to the concerns I had and helped me through.
Nov. 16, 2023
Overall I have been very happy with the intergration. A few steps are a bit confusing, but it has worked well. And customer service has been great! Fast and helpful.
July 27, 2023
turned out as not the best for our company - but helpdesk and service was satisfying. Thank you very much.
July 11, 2023
I was running into some troubles starting with this app and was a bit lost! But as soon as I asked for some guidance the CedCommerce team was quick to help almost instantly. Great app and super nice team! Cheers, Simon
Store
NINE-W | MUGEN 無限 POWER AUSTRALIA
Using app
23 days
June 23, 2023
The app is a little complicated, but the services make up for it. Their help is fast and efficient; they provide friendly and patient treatment, clarifying doubts and providing additional (important) information.
May 19, 2023
The app is not super intuitive but the customer service team is very helpful in solving set up problems and answering questions. After the learning curve I expect it will be fairly easy.
May 18, 2023
I found the app itself super difficult to setup but the customer service/chat provided on this app is great is so helpful and solved all my problems.
March 18, 2023
The app is good to use only if you know how to use it, always ask for support and they will do it for you. All. you need is the free plan which is perfect. Everything is synced. Features are also very good because everything is auto
Jan. 31, 2023
Had some hiccups with this initially but they have now been addressed. Customer service has been helpful. It does look like this app will meet our needs.
Hello Witch of Scots, We're glad to know that our customer service team was able to address them and provide helpful assistance. We're happy to hear that it looks like our app will meet your needs and we'll continue to work hard to ensure that everything runs smoothly for you. If you have any further questions or concerns, please don't hesitate to reach out to our customer service team for assistance. Thank you for choosing our app and for your support. Best Regards, Team Cedcommerce.
Jan. 20, 2023
Overall, pretty good app. I give it 4 stars because there is quite a bit of a learning curve to the app and the setup information/FAQ lacks a lot of detail on how things actually work. The inventory sync feature has yet to work for me but hopefully, that issue will be fixed soon as I have been working with support to correct this problem. Other than that, this is a very good app as a replacement for the eBay app that we lost at the end of 2022. Reasonable rates and features are good.
Hello Carreplico, Thank you for your 4-star review and for sharing your experience with our app. We appreciate your feedback and will take your comments into consideration as we work to improve our platform and resources. We understand that there can be a learning curve when using our app and we're sorry that our setup information/FAQs didn't provide enough detail on how things actually work. We'll work to improve our documentation to make it more informative and user-friendly. We appreciate your support and look forward to continuing to serve you. Best Regards, Team Cedcommerce.
Jan. 10, 2023
The app can be quite fiddly but the guys on the chat are always available to help you through any issues you may have. They can access your account, locate the issue and then explain exactly what needs to be done.
Hello Paragon Star, I'm sorry to hear that the app can be fiddly at times; I'm glad to hear that our customer support team has been able to assist you and guide you through any issues you may have encountered, located the problem, and provided clear instructions on what needs to be done further for your account setup on eBay. If you have any further questions don’t hesitate to come. We're always here to help and assist you in any way we can. Thank you for choosing our app. Best Regards, Team Cedcommerce.
Jan. 1, 2023
I've revised my original review, since they do offer good customer service via livechat. Whilst it is now working, it's fairly complicated to use, and I'm not entirely sure how reliable it will be, since it previously disconnected from eBay and ended my listings. However, for now it's working again, and so I feel it's only right to improve my original review up to 4 stars.
Hello SuperGuns UK, I'm glad to hear that the customer service team was able to assist you via live chat and get everything working again. I understand that the platform can be complicated to use at times, and it's important to have reliable functionality to avoid issues like the disconnection from eBay that you experienced. Best Regards, Team Cedcommerce.
Dec. 19, 2022
Excellent support from the team, but lots of nuances to getting it right. Start from scratch and delete all existing products from eBay first, and start fresh. Be prepared that setting up the integration will take a few weeks.
Hello Oz Backcountry, Thank you for your 4-star review! I'm glad to hear that you received excellent support from the team. It's also good to set expectations that setting up the integration may take some time. It's better to be prepared and patient, rather than rush through the process and encounter issues later on. If you have any further questions or concerns, please don't hesitate to reach out to the team for assistance. Thank you for choosing our service. Best Regards, Team Cedcommerce.
Oct. 20, 2022
great support. app works well and any issues are rectified quickly. good communication from support.
Hi Style & Swagger, Thanks for sharing your review with our team! It was our pleasure to help answer your questions and make you feel comfortable. If is there anything else we can assist you with, please don’t hesitate to reach out and let us know! Thanks again for providing us with your review, we appreciate it! We always welcome you to without any hesitation, reach out to us whenever you need any assistance from our side. You may reach us anytime at [email protected]. Best Regards, Team Cedcommerce.!
June 1, 2022
Works well to list items on ebay, you should watch your stock levels. Support is always fast and helpful.
Hello Stag Motorcycles, I’m glad to hear that you’re enjoying your experience with our app and services. We are committed to providing a diverse selection of workouts and it’s great to know that we’re meeting this goal. Thank you again for taking the time to share your feedback with us – it’s always appreciated. We always welcome you without any hesitation, reach out to us whenever you need any assistance from our side. You can also get connected with us over WhatsApp or skype. To Join our WhatsApp Support group: https://chat.whatsapp.com/HPbJm00yENw6QhWfskNWLa To Join our Skype Support Group: https://join.skype.com/GbdPBTuVsNgN Best Regards, Team CedCommerce
Aug. 9, 2021
Good app. Works great accept if you have 5000 different articles which can't be categorized that easy and you don't want to upload some to ebay. Deleting them is not really intuitive.
Hello Perris Pawn, Thank you for sharing your kind words with us here. At CedCommerce, we are passionate about providing satisfactory services to our clients. We have many such features like inventory, price, order management, and other customizations so that our sellers can have the best experience with the app. We always welcome you to without any hesitation, reach out to us whenever you need any assistance from our side. You can also get connected with us over WhatsApp or skype. Join us on Whatsapp: https://chat.whatsapp.com/I3qcRQ3yZcR8X1B2khmoDj Join us on Skype: https://join.skype.com/GbdPBTuVsNgN Feel free to reach out to us anytime!! Team CedCommerce
Sept. 18, 2020
I needed a little assistance to get my products uploaded to eBay. The CS rep quickly handled things on her end which made it easier for me to complete it on my side. I"m looking forward to using the app with many future sales.
Greetings Za-Zen Shop, We are happy that a customer like you is associated with us and started your business journey with the eBay integration app. eBay is a large marketplace so it is having lots of settings, terms & conditions so that the seller can get the benefit of selling on eBay due to which seller face a few ups & downs in the starting. Thanks, Team CedCommerce!!