CedCommerce eBay Integration
All reviews
Great app and amazing support! Special thanks to Sahil Pandey
just been on the chat service and rishu was great at helping me resolve my problem. overall it works great. 12 March 2026 - second time I've had contact with this app and they were extremely helpful!
Excellent Product and Customer Service
We've been using CedCommerce as our eBay integration solution for over a year now, and overall we are highly satisfied with the functionality, ease of use and performance of the app as well as the support provided by the CedCommerce team when needed. After trialing a number of eBay connection apps, we settled on CedCommerce and are more than happy with the performance. We are running the Silver Account which allows us to process up to 500 eBay orders per month. Orders are syndicated into Shopify allowing full order management in one system. Fulfillment is then synced back to eBay meaning a seamless order management process. The app has enabled us to apply price multipliers to our products in order to cater for eBay fees and to provide free shipping to eBay customers without losing margin. Once we learned how to manage this, it has been easy to roll this out to our full product range with ease. If you are looking to add eBay as a new sales channel for your Shopify store, I would not hesitate to recommend CedCommerce as your solution to do so.
Very helpful and quick with fixes concerning order importation to Shopify.
Really good app, helped a lot with Ebay integration. Great customer service too!
Been working with this team for years they’re amazing and their customer service been always top , we’ve built trust during the years and now i will work with them with any future business..
Easy to integrate and responsive customer chat. Great way to expand my product reach
I had a fantastic experience with the representative. He was incredibly helpful and courteous throughout our interaction. He answered all of my questions promptly and was very patient, especially when I didn't understand certain things. His professionalism and kindness made the process much easier for me. Highly recommend!"
Super Plattform und der Support ist auch sehr nett und hat direkt geholfen. Die Plattform ist super leicht zu verstehen
App is great! Customer service is even better. Can't thank these guys enough!
Any brand owner will tell you that listing your items in multiple channels is a HEADACHE. CedCommerce has solved all my problems, and the CS is top notch!
great customer online support. Helped me fix product listing errors so my products were displayed at their best thank you
Representative was knowledgeable and extremely helpful. The app was easy to use and effectively fairly seamless with regards to troubleshooting and problem resolution. So far, highly recommended.
I've only just started the integration process. I haven't found it easy but the customer service support is amazing and has taken me through step-by step. Would recommend for the support alone.
The CedCommerce support team was super helpful in the onboarding process and I was able to schedule calls day of to help with the onboarding process. The app interface + customer service made the transition to ebay very easy.
This app has great built-in features and customer service. Very helpful and responsive to any issues or questions.
This app is a constant source of stress and frustration for me. It doesn't "just work" at what it's supposed to do and you have to watch it like a hawk. I sell single vintage items 200+ per week on shopify, then import them to eBay. I have always had the ongoing issue of items selling on my website and not being taken down from eBay even though they are out of stock on Shopify. When this happens the order on eBay of the unavailable item on Shopify doesn't sync to my shop so I am unaware until an angry customer reaches out to me because their order is past due and stuck in eBay. I'll have to refund the customer and it hurts my eBay seller status. One month I even had 20+ cancellations and incurred an higher final value fee from eBay until I was eligible for re-evaluation the next period. This is crazy because overall we are very on top of things. I also find that the support doesn't understand English very well and will often touch settings on my integration without explicit permission. This has happened at least 2 times which has caused me great concern.
Dear Customer, Thanks for sharing the honest feedback and your concerns. Our team is committed to resolve all your concerns and will stay connected with you till it resolved. Please stay connected with them for quick resolution. We are their 24x7 to help our clients better and resolve their problems. Your feedback is extremely important to us, and we're truly disappointed that we didn't meet your expectations. Please know that we take your concerns very seriously, and we are committed to resolving this matter to your satisfaction. Thank you again for bringing this to our attention. Best regards, CedCommerce
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