All reviews

Rating Breakdown

  • 5
    94% (1,213 ratings)
  • 4
    2% (22 ratings)
  • 3
    0% (6 ratings)
  • 2
    1% (7 ratings)
  • 1
    4% (48 ratings)
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5 / 5 Share

March 6, 2023

The representative did an amazing job, In trying to find ways to assist me . Great customer service . Thank you !

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Hello morethantrends. Thank you for sharing your positive review about a representative who provided you with great customer service! It's wonderful to hear that they did an amazing job and went above and beyond to find ways to assist you. Excellent customer service is an important aspect of any business, and it's great to hear that you had a positive experience. Your gratitude towards them is also appreciated and goes a long way in recognizing their efforts. Best Regards, Team Cedcommerce.

5 / 5 Share

March 6, 2023

Excellent communication helped me through the process. Really good service. The process was easy when helped by the service people of the app.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello blaclabelshades, Thank you for sharing your positive review about an app's service team! It's great to hear that their communication was excellent and that they were able to help you through the process with ease. Effective communication is key to any successful service, so it's great to hear that you had a positive experience in that regard. Best Regards, Team Cedcommerce.

5 / 5 Share

March 6, 2023

Application that works really well, and if you have any problem the chat support is faster than any other service today

Using app

19 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Hom'yHouse, Thank you for sharing your positive review about an application that works well! It's great to hear that you had a good experience using the app and that their chat support was fast and helpful. Timely and effective customer support is important when using any product, so it's great to hear that you found their service to be top-notch. Best Regards, Team Cedcommerce.

5 / 5 Share

March 6, 2023

Very handy product for linking ebay and shopify. Great customer service as well! Would recommend if you want to push ebay orders to shopify.

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Black Flag Cornhole, Thank you for sharing your positive review about a product that links eBay and Shopify! It's great to hear that the product was helpful for you and that you had a positive experience with their customer service. Your recommendation is also valuable for others who may be looking for a solution to push eBay orders to Shopify. Keep in mind that it's always helpful to provide more specific details about the product, such as its name or features, so that others can benefit from your review as well. Best Regards, Team Cedcommerce.

5 / 5 Share

March 6, 2023

Excellent service! Really easy to use and CS people are so handy if you need to ask any questions! I would definitely recommend.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Midnight Whimzy, We're thrilled to hear that you found our service to be excellent and that our app is easy to use. We're also glad to hear that our customer service team was helpful in answering any questions you had. We appreciate your recommendation and are always here to help if you need anything else. Thank you for choosing CEDCommerce! Best Regards, Team Cedcommerce.

5 / 5 Share

March 6, 2023

Teams at Commerce have been super helpful, constantly assuring and helped me understand everything. Would reccomend!

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Nature-Kitchen-Shop, We're glad to hear that our team at CEDCommerce was super helpful and provided you with constant assurance and understanding throughout your experience with us. We appreciate your recommendation and are always here to help if you need anything else. Best Regards, Team Cedcommerce.

5 / 5 Share

March 6, 2023

Amazing service and extremely helpful! Will forever be a customer! They helped me with navigating and uploading products with ease!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello TDFCollectibles, Thank you for your review! We're thrilled to hear that you had an amazing experience with our service and that our team was able to provide you with extremely helpful assistance. We're glad that we could help you navigate and upload products with ease, and we appreciate your loyalty as a customer. Best Regards, Team Cedcommerce.

5 / 5 Share

March 3, 2023

An german translation for the app would be great. Overall the app connect with ebay, most steps are self explain. You could improve the Product Menu for more Usability (Template must be setup before Profile). Very helpful and fast support at any time with no costs in the free version that helps me very much. Thanks to all!

Using app

14 days

Total reviews

2

Average rating

4.0

Developer Reply

Hello CC-Shopping, Thank you for your review! We appreciate your feedback on adding a German translation to our app and will take that into consideration for future updates. We're glad to hear that you found most steps to be self-explanatory and that our customer support was helpful and fast in assisting you. We appreciate your suggestion on improving the Product Menu for more usability and will take that into consideration as we continue to enhance our app. We're also happy to hear that the free version of our app has been useful for you. Best Regards, Team Cedcommerce.

5 / 5 Share

March 3, 2023

Very helpful customer service! So fast reply! Never had this before. Amazing help, step by step. This what I really expect from an shopify app. Thank you.

Using app

20 days

Total reviews

7

Average rating

4.4

Developer Reply

Hello Blue Booms, Thank you for your review! We're thrilled to hear that our customer service was very helpful and provided you with fast replies. We always strive to provide excellent support to our customers, and we're glad to hear that we met your expectations. We're also happy to hear that our team provided you with step-by-step assistance, making the process easier for you. Thank you for choosing CedCommerce. Best Regards, Team Cedcommerce.

5 / 5 Share

March 3, 2023

Very helpful and prompt customer service. Grateful to have this resource when using a new integration!

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello The Guitar Haunt, Thank you for your review! We're glad to hear that our customer service was helpful and prompt in assisting you with your new integration. We understand that trying out new integrations can be challenging, and we're always here to help make the process smoother for our customers. We appreciate your feedback and are grateful to have the opportunity to assist you. Thank you for choosing CEDCommerce! Best Regards, Team Cedcommerce.

5 / 5 Share

March 3, 2023

I'm going to be honest and say I do find this app quite difficult to use compared to direct via eBay, but that's most likely because of the number of varying products I have. What I can say without hesitation is that the customer support is very supportive indeed. It is amazing that they always fix the problem, and are always happy to send screenshots and explain. Overall, I am very happy, and cannot wait to get a hang of all the terminology.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello COCOSTUDIOS, Thank you for your honest review! We understand that our app can be challenging to use for some customers, especially those with a large number of varying products. However, we're glad to hear that our customer support team was able to provide you with excellent assistance and help you resolve any issues you encountered. We're always here to help, and we're happy to hear that we were able to provide clear explanations and screenshots to assist you. We appreciate your patience in getting a hang of the terminology, and we hope to continue providing you with the support you need. Best Regards, Team Cedcommerce.

5 / 5 Share

March 2, 2023

Fast and efficient service. Got to figure out the error I encountered and helped me solve it right away. Thank you.

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello On Sale Beauty, Thank you for your review! We're glad to hear that our team provided you with fast and efficient service and that we were able to help you quickly resolve the error you encountered. We understand how frustrating technical issues can be, and we always aim to provide timely and effective solutions for our customers. Thank you for choosing CEDCommerce! Best Regards, Team Cedcommerce.

5 / 5 Share

March 1, 2023

They helped me with me with on everything I needed. he was an amazing help, this company, Ced commerce has amazing costumer service.

Store

Arggie

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello Arggie, Thank you for your review! We're glad to hear that our team was able to help you with everything you needed and that you found our customer service to be amazing. We strive to provide top-notch support to all of our customers and it's great to know that we were able to meet your expectations. Thank you for choosing CEDCommerce! Best Regards, Team Cedcommerce.

5 / 5 Share

March 1, 2023

Thank you for helping out. Very helpful with few of my issues. Quick response also which is always great.

Using app

5 months

Total reviews

8

Average rating

4.5

Developer Reply

Hello Makana Hut, It's great to hear that we were able to help you with your issues and that you found our response time to be quick. We always strive to provide helpful and efficient customer service, so your feedback is much appreciated. Thank you for taking the time to leave a 5-star review! Best Regards, Team Cedcommerce.

5 / 5 Share

March 1, 2023

Great help from CEDCommerce eBay Team. Very useful and helpful information provided via screen share.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello EngineeringStores.co.uk, It's great to hear that you had a positive experience with the CEDCommerce eBay team and found their assistance helpful. Providing useful information via screen share can be an effective way to help customers understand complex processes or features, and it sounds like they did a great job in guiding you. Thank you for sharing your review! Best Regards, Team Cedcommerce.

5 / 5 Share

Feb. 28, 2023

Their customer service is top-notch and the app works great. Rishu was very patient and guided me through all of my questions and concerns over a screen share of my store. I'm happy to have found this app!

Using app

9 days

Total reviews

4

Average rating

5.0

Developer Reply

Hello Funny Parent Gifts, Thank you for sharing your positive feedback. We're glad to hear that you found the customer service to be top-notch and that the app works great. We appreciate your feedback and are thrilled to hear that you are happy with the app. If you need further assistance or have any questions, please don't hesitate to reach out to us. Best Regards, Team Cedcommerce.

5 / 5 Share

Feb. 27, 2023

Customer service and support is Great. It is a bit confusing at first and I had a lot of errors in listings, so It took a while to get migrated from my old system

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Delta Plastik USA, Thank you for your positive feedback. We're glad to hear that you found the customer service and support to be great. We understand that the migration process can be confusing and there may be errors in the listings, but we appreciate your patience in working through these issues. We hope that the end result was worth the effort and that you are now able to manage your listings with greater ease. Best Regards, Team Cedcommerce.

5 / 5 Share

Feb. 25, 2023

I wish we would have made the move to CedCommerce years ago. The support is amazing, but the actual process is more reliable than the prior method so many of us have used. 10/10 recommend if you need to manage ebay and shopify inventory!

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello 2P Gaming, Thank you for sharing 5 star review with CedCommerce! It's always great to hear when a switch to a new system improves reliability and efficiency. We're glad to hear that you found the support to be amazing and that the process is more reliable than your previous method. Best Regards, Team Cedcommerce.

5 / 5 Share

Feb. 24, 2023

Received excellent help from Ced Comm team. Helped me with the integration of my Shopify to Ebay store. Would definitely recommend this company.

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello BagznTingz, Thank you for taking the time to share your positive experience with Ced Commerce team! It's great to hear that they were able to assist you with the integration of your Shopify to eBay store and that you received excellent help. It's always reassuring to have a reliable team available to help with any questions or concerns. We appreciate your recommendation and thank you again for your words of encouragement. Best Regards, Team Cedcommerce.

5 / 5 Share

Feb. 24, 2023

Fantastic app and super customer support. Always happy to help with any query and the system itself worked flawlessly.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Slice B2B, It's always great to hear when a system works flawlessly and is backed by a responsive support team. we are glad to hear that they were able to help you with any queries you had. Good luck with your endeavors and don't hesitate to reach out again if you need further assistance. Best Regards, Team Cedcommerce.